P-660R-T Series User’s Guide
Chapter 30 Troubleshooting
246
30.9 Problems with the Web Configurator
Table 83
Troubleshooting the Web Configurator
PROBLEM
CORRECTIVE ACTION
I cannot access
the web
configurator.
Refer to the
Quick Start Guide
for hardware connections.
Make sure that there is not an SMT console session running.
Check that you have enabled web service access. If you have configured a secured
client IP address, your computer’s IP address must match it. Refer to the chapter on
remote management for details.
For WAN access, you must configure remote management to allow server access
from the Wan (or all). Refer to the chapters on remote management for details.
Your computer’s and the Prestige’s IP addresses must be on the same subnet for
LAN access.
If you changed the Prestige’s LAN IP address, then enter the new one as the URL.
Remove any filters in SMT menu 3.1 (LAN) or menu 11.5 (WAN) that block web
See the following section to check that pop-up windows, JavaScripts and Java
permissions are allowed.
You may also need to clear your Internet browser’s cache.
In Internet Explorer, click
Tools
and then
Internet Options
to open the
Internet
Option
s screen.
In the
General
tab, click
Delete Files
. In the pop-up window, select the
Delete all
offline content
check box and click
OK
. Click
OK
in the
Internet Options
screen to
close it.
If you disconnect your computer from one device and connect it to another device
that has the same IP address, your computer’s ARP (Address Resolution Protocol)
table may contain an entry that maps the management IP address to the previous
device’s MAC address).
In Windows, use
arp -d
at the command prompt to delete all entries in your
computer’s ARP table.
30.9.1 Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
Note:
Internet Explorer 6 screens are used here. Screens for other Internet Explorer
versions may vary.
30.9.1.1 Internet Explorer Pop-up Blockers
You may have to disable pop-up blocking to log into your device.
Содержание ADSL2+ 4-port Gateway P-660H-D Series
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Страница 23: ...P 660R T Series User s Guide 23 ...
Страница 27: ...P 660R T Series User s Guide 27 ...
Страница 31: ...P 660R T Series User s Guide 31 Introduction to DSL ...
Страница 39: ...P 660R T Series User s Guide 39 Chapter 1 Getting To Know Your Prestige ...
Страница 57: ...P 660R T Series User s Guide 57 Chapter 4 Password Setup ...
Страница 65: ...P 660R T Series User s Guide 65 Chapter 5 LAN Setup ...
Страница 75: ...P 660R T Series User s Guide 75 Chapter 6 WAN Setup ...
Страница 87: ...P 660R T Series User s Guide 87 Chapter 7 Network Address Translation NAT Screens ...
Страница 95: ...P 660R T Series User s Guide 95 Chapter 10 Remote Management Configuration ...
Страница 107: ...P 660R T Series User s Guide 107 Chapter 11 Universal Plug and Play UPnP ...
Страница 127: ...P 660R T Series User s Guide 127 Chapter 14 Menu 1 General Setup ...
Страница 131: ...P 660R T Series User s Guide 131 Chapter 15 Menu 2 WAN Backup Setup ...
Страница 135: ...P 660R T Series User s Guide 135 Chapter 16 Menu 3 LAN Setup ...
Страница 157: ...P 660R T Series User s Guide 157 Chapter 19 Static Route Setup ...
Страница 161: ...P 660R T Series User s Guide 161 Chapter 20 Bridging Setup ...
Страница 177: ...P 660R T Series User s Guide 177 Chapter 21 Network Address Translation NAT ...
Страница 205: ...P 660R T Series User s Guide 205 Chapter 24 System Information and Diagnosis ...
Страница 217: ...P 660R T Series User s Guide 217 Chapter 25 Firmware and Configuration File Maintenance ...
Страница 223: ...P 660R T Series User s Guide 223 Chapter 26 System Maintenance ...
Страница 227: ...P 660R T Series User s Guide 227 Chapter 27 Remote Management ...
Страница 237: ...P 660R T Series User s Guide 237 Chapter 28 IP Policy Routing ...
Страница 241: ...P 660R T Series User s Guide 241 Chapter 29 Call Scheduling ...
Страница 253: ...P 660R T Series User s Guide 253 Chapter 30 Troubleshooting Figure 173 Java Sun ...
Страница 257: ...P 660R T Series User s Guide 257 Appendix A ...
Страница 281: ...P 660R T Series User s Guide 281 Appendix C IP Subnetting ...
Страница 284: ...P 660R T Series User s Guide Appendix D Splitters and Microfilters 284 ...
Страница 285: ...P 660R T Series User s Guide 285 Appendix D Splitters and Microfilters ...
Страница 287: ...P 660R T Series User s Guide 287 Appendix E Command Interpreter ...
Страница 295: ...P 660R T Series User s Guide 295 Virtual Circuit Topology ...