ZyXEL Communications AAM1212-51, Руководство пользователя

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AAM1212-51/53 Series User’s Guide
Chapter 55 Troubleshooting 417
55.8 Local Server
The computer behind a DSL modem or router cannot access a local server connected to the
AAM1212.
Table 106 Testing In-house Wiring
STEP TEST
A Connect a standard telephone to MDF 1. If there is no dial tone, then a problem with the
wire or wire connections between MDF 1 and the TELCO exists. Contact your telephone
company for troubleshooting.
B Connect a telephone to the upper port of MDF 2. If there is no dial tone, then the problem
is between MDF 1 and MDF 2. Check the telephone wire and connections between MDFs
1 and 2.
C Disconnect the telephone wire from CO . Connect a telephone to the telephone wire.
If there is no dial tone, then the problem is between your device and MDF 2.
Check the telephone wire’s pin assignments (see
Appendix C on page 449 for the proper
pin assignments). Replace the telephone wire if the pin assignments are OK and there is
still no dial tone.
D Reconnect the telephone wire to CO .
Disconnect the telephone wire from USER . Connect a telephone to USER (see Appendix
C on page 449 for the proper pin assignments).
If there is no dial tone, your device’s internal splitter may be faulty, contact your vendor.
E Reconnect the telephone wire to USER .
Connect a telephone to a lower port of MDF 3. If there is no dial tone, then the problem is
between your device and MDF 3. Check the pin assignments of the telephone wire’s
connector that connects to USER . Replace the telephone wire connecting your device to
MDF 3.
If there is no dial tone, then MDF 3 may be faulty. Contact the telephone company if that
is the case.
F Disconnect the DSL modem from the wall jack and connect the telephone to the wall jack.
If there is no dial tone, then there is a problem with the building wiring between the DSL
subscriber’s home and the MDF. Contact your telephone company for troubleshooting.
Table 107 Troubleshooting a Local Server
STEPS CORRECTIVE ACTION
1 See Section 55.5 on page 415 to make sure that the subscriber is able to transmit to the
AAM1212.
2 Make sure the computer behind the DSL device has the correct gateway IP address
configured.
3 Check the VLAN configuration (see Chapter 16 on page 141 ).
4 Check the cable and connections between the AAM1212 and the local server.
5 Try to access another local server.
If data can be transmitted to a different local server, the local server that could not be
accessed may have a problem.