7. Using the Phone
43
2.
Press the Call Forward key combination (Func and ‘1’).
3.
Enter the destination phone number.
4.
Press the # key or wait two to six seconds.
5.
When the phone plays three short tones, go on hook.
The phone immediately forwards calls to the specified destination. When the ZIP2 is in Call
Forward mode, the red LED above the keypad is lit continuously.
To cancel call forwarding, go off hook, press Func and ‘1’, then go on hook. The ZIP 2 indicates
that it is no longer in call forward mode by turning off the red LED.
7.5
During a Call
During a call, you can transfer the current conversation or place it on hold. You can create or
answer a new call and you can create a conference call.
If you press one of the keys 0 to 9, *, or # while a call is active, the phone sends a message for that
key and plays a DTMF tone in the earpiece or speaker simultaneously.
1
7.5.1
Mute
If you want to hear the person with whom you are speaking, but do not want him or her to hear
you, press the Speaker button. The phone disconnects the handset, which includes the
microphone input. To resume a 2-way conversation, press the Speaker button again.
When you place the phone in Mute mode, you mute the entire phone, not just the current
conversation. If you place the muted call on hold, and select another call, the mute function
remains active and the person on the other call will not be able to hear you.
When you mute the phone and press the digit keys, the phone plays the DTMF digit into the
audio path you have selected and sends the digit to the switch. You might use this feature to
communicate with an IVR system.
7.5.2
Hold
7.5.2.1
Description
The Hold function allows you to maintain the state of a call but suspends the conversation. The
person cannot hear you and you cannot hear the other person. When you place a call on hold,
you must retrieve the call from your same phone to resume the conversation.
The ZIP2 allows you to place only one call on hold at a time. You cannot receive incoming calls
when you have a call on hold.
1. The message is sent in the RTP payload according to RFC 2833.
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