Zultys BPS12, Руководство по оборудованию

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BPS12 Hardware Manual
the terms in section 2.3.2 on page 6. Zultys requires that its distributors provide warranty terms
to you that are similar to the terms outlined in this section, and that comply with the local laws
and expectations of the country in which you reside.
Contact your Zultys sales representative for the details of the warranty that covers your product.
2.3.5 Repairs to the Hardware
2.3.5.1 Verification
Contact your Zultys sales or service representative if you believe that your BPS12 hardware is
faulty. In the USA and Canada, you may need to contact Zultys’ technical support to confirm that
the equipment is faulty. Follow the procedures in section 2.4.3 on page 9 before calling.
If Zultys’ sales or service representative determines that there may be a problem with your
hardware, you will be issued an RMA number.
2.3.5.2 Warranty Repairs
If your hardware is covered under a warranty, see section 2.3 on page 6 for details of the terms of
the repair.
2.3.5.3 Out of Warranty Repairs
If the equipment is no longer covered by warranty, and if you do not have a maintenance
contract, you will have to pay for the repairs. Contact your Zultys sales or service representative
to obtain the current repair prices and payment terms. Outside the USA, contact the distributor
responsible for your territory.
2.3.5.4 Returning to Zultys
See section 3.4.6 on page 13 for details on returning equipment to Zultys.
2.4 Support
2.4.1 Resources
This section suggests ways to save yourself time by checking for answers yourself and ruling out
common problems.
If you have a question about the way the BPS12 works, the best way to get an accurate, immediate
answer is to try one or all of these approaches first.
•
Check the index or table of contents of this manual for the topic you need.
•
See the BPS12 technical support information on Zultys’ World Wide Web site.
If you take these steps and still cannot find the answer, contact your sales representative,
distributor, or Zultys.