57
ERROR MESSAGES
Message
Solution
No (U)SIM detected
Check a valid (U)SIM card is inserted
See Getting Started
Enter PIN code
Enter the correct PIN code supplied by your
service provider
Enter PUK code
Contact Telstra to get the PUK code
Enter handset lock
code
The default handset lock code is 0000
File does not exist
or is in the wrong
format
Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed.
Re-send the file using Join Me
Insufficient
Memory
Handset memory is full. Delete unwanted files,
messages, emails & videos to create more user
space.
Cannot Connect to
Join Me
Check PC Device Manager and make sure the
drivers are installed correctly. Re-Install the
drivers manually.