Zonex ZonexCommander, Руководство по установке

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TROUBLESHOOTING COMMON PROBLEMS
C. Verify Vacation schedule entries.
from the SCHEDULE screen.
B. Verify Occupied and Unoccupied times are correct
Date and Time are correct.
A. Go to the SYSTEM screen and verify that the Day,
4. System goes into Unoccupied during the day.
measured from “R” to “C” on circuit board.
A. Verify thermostat 24 volt power, verify 24-28vac
3. Thermostat display is blank.
computer on the SYSTEM screen.
B. Thermostat can only be unlocked from the
A. Thermostat is electronically locked.
thermostats.
2. Cannot manually change address or set points on the
Settings button.
B. After entering each name or ID, click on Send
exceed 20 characters, including spaces.
A. When entering thermostat names or ID, do not
1. Thermostat names disappear after entering.
Programming and System Setup Problems
Phasing).
E. Check polarity of R & C (Common Ground
nuts are not to be used.
with no disconnected or broken connections. Wire
from the RLYCOM(s) to the communication link,
D. Verify communication wire is properly connected
terminals RX & TX.
C. Verify communication wire is in correct polarity on
B. Verify device has the correct address (01 to 20).
A. Verify device is powered up.
screen and does not switch from computer schedule.
1. RLYCOM indicates all black zeroes (“0”) on REVIEW
RLYCOM
Phasing).
F. Verify the R & C polarity (Common Ground
E. Verify C/F jumper position.
Wire nuts are not to be used.
link with no disconnected or broken connections.
from the SENDCOM(s) to the communication
D. Verify communication wire is properly connected
terminals RX & TX.
C. Verify communication wire is in correct polarity on
corresponding thermostat address, add 70.
B. Verify device has the correct address. For
A. Verify device is powered up.
1 . SENDCOM reporting “0” on Read Sensors window.
SENDCOM
(Common Ground Phasing).
E. Check polarity of R & C to the thermostats
broken connections. Wire nuts are not to be used.
to Command Center with no disconnected or
from ModStat/DIGICOM/DIGIHP thermostats
D. Verify communication wire is properly connected
terminals RX & TX.
C. Verify communication wire is in correct polarity on
B. Verify device has the correct address.
A. Verify device is powered up.
screen shows “0” for temperature.
1. When trying to read the thermostats, the REVIEW
ModStat, DIGICOM and DIGIHP
Communicating Devices Not Responding
verify the baud rate of 4800.
E. Check the configuration of the ISERVER and
D. Check the IP Address being used to connect.
and energized.
C. Verify the ISERVER Network device is powered
Commander Controller.
B. Check cable from the ISERVER to the Zonex-
ISERVER Device.
A. Verify the network cable is installed to the Network
Timed Out.”
1. System won’t connect on the network, “System
Network Connection
Device Manager to port 1-4.
B. Change COM port assignment in Computer
computer.
A. Verify the correct COM port is assigned on the
port number. Please try again.”
2. System will not connect; error message, “Invalid
of Installation and Applications Manual.
computer
C. Verify the correct COM port is assigned to the
B. Verify that the USB cable is installed between the
energized.
operation. Please try again.”
1. System will not connect; error message, “Error on
Direct Connect
ZonexCommander Will Not Connect
A. Verify
ZonexCommander Command Center is
ZonexCommander Controller and the computer.
D. Close all running programs except the Zonex-
Commander. Uninstall USB Driver; reinstall
following USB Installation procedures on Page
39
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