10
Guarantee
TERMS AND CONDITIONS
The greatest care and technical expertise has been taken in the
manufacturing of our ZODIAC
®
automatic pool cleaners.
Unless otherwise stipulated, we contractually guarantee the correct
operation of our new Products. We guarantee that our Products
conform to their technical specifications and that they are free of
material and manufacturing default.
The present warranty is limited, at our discretion, either to the repair or
exchange for a new or repacked product.
All Product returns must first be approved and decided by our services.
Returns sent by your Retailer without our prior approval will not be
accepted.
In particular, the spare parts warranty will only be honoured after
analysis and inspection of the returned spare parts by our company
who then, will make a decision to replace said parts.
In all cases the seller’s legal warranty will continue to apply.
We introduce improvements and/or modifications to our products on a
regular basis in keeping to keep abreast of technological progress. It is
not possible for us to add such improvements to our previous models
as part of this warranty.
Any requests concerning the warranty must be made to
your retailer.
THE WARRANTY WILL NOT APPLY
IN ANY OF THE FOLLOWING CASES
• Accidents, crushing, deterioration and damage due to shock and/or
external causes or to causes unrelated to the damage observed
• If the device has been tampered with by a person unrelated to
our workshop or a by a technician who is not approved by us, or if
modifications have been made without prior written consent from us
• If the device has been damaged as a result of mishandling by the
user or due to usage that does not conform to the user’s manual that
is included with the product
• If the device, its components, and/or the hose sections are exposed
for an extended period of time to direct sunlight
• If the device, its components, and/or the hose sections have been
damaged due to chemical imbalance of the pool water.
In order to benefit from the warranty, the End User agrees to respect
the following parameters concerning the water balance of the
swimming pool:
- pH: 6.8 < pH < 7.6
- free chlorine (* : < 3,0 mg/L
- total bromine (*): < 5.0 mg/L
- stabilising agent (if used): < 75 mg/L
- total dissolved metals (iron, manganese, copper, zinc…) : < 0.1 mg/L
(*): It is imperative that swimming pool cleaners be removed from the
pool before using a shock treatment.
Note: Using water drawn from a well is forbidden.
• The present warranty does not apply to visible defects that the
retailer failed to report upon accepting delivery of the Products.
• Also excluded from the warranty are: defects or deterioration due to
the unsuitability of the Product with respect to the End User’s needs,
due to normal wear, to negligence, to incorrect installation, also to a
use that does not conform to the recommendations mentioned in the
User Manual, to a lack of maintenance and/or a handling accident,
to incorrect storage, and/or to tests, instructions and/or specifications
made by your Retailer
• Any modifications made by the Client, by the End User or by any
third party to our Products will automatically void the warranty in full.
The same will apply if original parts were to be replaced with spare
parts not sold by us.
• Your Retailer will be responsible for ensuring compatibility of our
Products with any other pool equipment it may be installed with,
by checking with the different manufacturers concerned, also for
ensuring that all installation and operating instructions and rules are
respected in order for the overall system to operate correctly.
PERIOD COVERED BY THE WARRANTY
The warranty will cover a period of 2 years for the Zodiac
®
MX
TM
8
robot cleaner.
The effective warranty start date is the date mentioned on the sales
invoice for the new Product as issued by the Retailer to the End User.
This document will be required as proof of purchase in order for the
warranty to be effective. Failing this, the Retailer shall bear the full cost
of any claims made by the end User under the contractual warranty and
after its expiry date.
Under no circumstances shall any repairs or replacements carried out
under the terms of this warranty cause its duration to be extended or
renewed.
SCOPE OF THE WARRANTY
• During the period covered by the warranty as stipulated above, any
part that has been acknowledged as being defective will be repaired
or replaced by the manufacturer with a new or fully functional part.
This warranty applies to any conformity defects potentially present at
the time of delivery of the product.
• In the case of a return of the product, shipping expenses to our
workshop will be borne by the end user.
• Shipping expenses for the new or repaired Product delivered to the
retailer will be borne by us, excluding any labour costs, travel and/
or accommodation expenses incurred as the result of repairs made
outside of continental France and excluding any payment of damages.
• Immobilisation and deprivation of use of an appliance due to repair
will not give the right to compensation.
THIS WARRANTY IS CONSIDERED VALID SUBJECT TO THE
INTRODUCTION OF NEW LEGAL REQUIREMENTS NOT YET
PUBLISHED AT THE TIME OF THE DRAWING UP OF THE
PRESENT CONDITIONS.
DAMAGES DURING TRANSPORTATION
Our products are always shipped at the users’ risk. Before accepting
delivery of the products, users should ensure that these are in perfect
condition. We will not be held responsible for any damages incurred
during transportation.
CAUTION CONCERNING USE IN A VINYL LINER POOL
Certain vinyl liner patterns are particularly susceptible to rapid surface
wear or pattern removal caused by objects rubbing on the vinyl surface,
such as pool brushes, pool toys, floats, fountains, chlorine dispensers,
and automatic pool cleaners. Some vinyl liner patterns can be seriously
scratched or abraded simply by rubbing the surface with a pool brush.
Ink used for the printed patterns may also rub off during installation or
when in contact with objects in the pool. Zodiac
®
will not be responsible
for damages to printed patterns, abrasion or markings on vinyl liners,
and the Limited Warranty will not cover these points.
Zodiac
®
will not be held responsible for any damage to the swimming
pool lining (vinyl liner, reinforced PVC, etc.) occurring as the result of an
excessive level of disinfectant (chlorine, bromine, active oxygen, etc.)
or an incorrect pH value. Any such damages will be not be covered by
the warranty.
DO NOT RESTRICT THE SUCTION , FAILURE TO HEED THIS
WARNING MAY RESULT IN A RISK OF SERIOUS INJURY AND
POSSIBLY DEATH.
Do NOT block the suction inlet or suction parts with any part of your
body. Do not expose your hair, clothes, jewellery, etc. to the suction
inlet and suction components of the pool/spa.
For further information please contact your retailer.
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www.zodiac-poolcare.com
