9
Troublesh
ooting
TROUBLESHOOTING
• Please review this list for common troubleshooting tips before contacting customer
service, as this may save you time and money.
• This list contains frequently encountered problems that are not results of faulty
workmanship or material use.
• Some of these troubleshooting items are specific to ZLINE range hoods and as such may
not be applicable to remote blowers. Your product may not have some of the features
described here.
ISSUE
POSSIBLE CAUSE
SOLUTION
What do I do if the
hood is working but
pulling air slower
than normal?
Check your baffle filters
for buildup and clean or
replace it if needed.
If the problem still persists, check
for obstructions in your ductwork. A
common obstruction is buildup in the
roof or wall cap, such as bird nests,
leaves, or other debris.
My range hood will
not operate.
Check that there
is power to
the range hood.
The most common issue is that the circuit
breaker is off or the fuse has blown.
Make sure the speed has been selected
at the range hood controls.
Turn off the power to the range hood
and check that all wires are properly
connected. Refer to your specific
model’s installation instructions for
proper wiring.
My hood is making
a rattling noise.
The motor is loose.
Turn off the power and remove the filter
and check that all screws are secure
and tight around the motor.
The duct work
connection is loose.
Turn off the power to the unit and
check that the ductwork connection
to the pipe is tight. Add duct tape
if necessary.
WARNING
If a problem cannot be resolved after following the instructions in the manuals,
please contact ZLINE customer service at 1-614-777-5004. Never attempt
to repair or disassemble a faulty range hood or remote blower yourself.
Always consult a professional.