• Please review this list for common troubleshooting tips before calling for service, as this
may save you time and money.
• This list contains frequently encountered problems that are not results of faulty
workmanship or material use.
• Your product may not have some of the features described here.
WARNING
If a problem cannot be resolved after following the instructions in the manuals,
please contact ZLINE customer service at 1-614-777-5004. Never attempt to
repair or disassemble a faulty refrigerator sealed system as there are no user-
serviceable parts. Always consult a professional.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
The refrigerator is
not operating.
It may not be plugged in
properly.
Plug in the product
properly.
Loss of power to the outlet
to which your refrigerator is
connected.
Check the circuit breaker or
fuse may have blown.
There is
condensation in
the refrigerator
compartment
The door may have been
opened/closed frequently.
Do not open/close the
refrigerator door frequently.
The environment may be too
humid.
Do not install the
refrigerator at locations
with a very high level of
humidity.
Foods containing liquid may
have been placed into the
refrigerator in containers without
covers.
Do not place foods
containing liquid into the
refrigerator in unsealed
containers.
The door of the refrigerator may
have been left ajar.
Do not keep the doors of
your refrigerator open for a
long time.
25
Tr
oublesh
ooting
TROUBLESHOOTING
