ZEPIRO D2O FL1, Руководство по эксплуатации продукта

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D2O FL1 Product Manual - 29
8.1 OPERATIONAL TROUBLESHOOTING
SITUATION ACTION
Unit appears to be inactive once the 4-Pin
M12 to USB-A Cable is disconnected,
despite the Battery Switch command
sys -p
being set to
ON
.
• Check if the battery is depleted by entering the
report
command in Serial Terminal
software. The battery voltage and charge level is also periodically transmitted as part of
the system data messages. If depleted, contact a service agent to organise a replacement
• The following process can be used to check if the switch is on:
- Observe the power switch LED, while accessed via serial interface the LED is lit green
- After sending the ON command, disconnect the usb cable while the LED is still lit
- The LED should remain ON until the time out has expired and the unit returns to sleep
The D2O is still powered despite setting the
Battery Switch command
sys -p
to
OFF
• Verify the Battery Switch state is set to
OFF
by running the
report
command in the
Serial Terminal software
• Disconnect all sources of external power, including the
4-Pin M12 to USB-A Cable
and
any available external sources attached via the
8-Pin M12 Interface Cable
• The D2O should now be shut down
The D2O Antenna becomes loose over time • Ensure the Antenna’s M4 Securing Grub Screw is firmly tightened against the Antenna
Base
of the D2O as per the Installation section
• Avoid over-tightening the
Antenna
to the
Antenna Base
as this may cause irreparable
damage to the D2O
The D2O is experiencing transmission issues • Ensure that the Battery Switch state is set to
ON
by running the
report
command in the
Serial Terminal software. No samples or satellite transmissions will occur if the D2O has
the Battery Switch state set to
OFF
- the D2O will not be powered
• Check if the battery is depleted by entering the
report
command in the Serial Terminal
software. If depleted, contact a service agent to organise a replacement
• Review the site selection and installation criteria from the Installation section of
this manual to ensure there are no external or proximity factors influencing the D2O
transmission capabilities
• Check there are no local or regional sources of strong Electromagnetic or Radio
Frequency interference that could be affecting operation and transmission
• Check the D2O is clean and securely installed, that there are no obvious signs of damage
or bending to the Antenna , and that the Antenna has a clean and secure attachment to
the
Antenna Base
• If problems persist please contact your support representative for more detailed
assistance