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ZEM-1000 / ZEM-1001 / ZEM-1002

Smart Home WiFi Security 

Alarm Receiver

User Manual 

www.zemgoalarms.com

Smart Alarm Alexa Skill User Guide

How to make my Smart Alarm work with 

Amazon Echo/Tap/Dot?

Before we start, we need to make sure that you have a Smart Alarm and it is 

connected to Wi-Fi, please make sure that you have completed the steps on page 

3, 4 and 5 before you sync the Zemgo hub to Amazon Alexa.

Step 1:

 Download and install Amazon

Alexa App to your smartphone.

Step 2:

 Log in the Amazon Alexa APP

using your Amazon account.

Step 3:

 Use the hamburger menu icon to go into the Skill page.

Step 4:

 Search “Smart Alarm” in the search bar to enable the 

SSG Smart Alarm Skill.

Step 6: 

Tap “Grant” to link your Smart Alarm with your Amazon Alexa account, once 

your accounts have been linked succesfully, you should see a success screen, now 

you can start controllling the Smart Alarm with Echo/Tap/Dot using voice command, 

such as:

“Alexa, tell Blue Dog to arm please” 

Definition: This allows you to arm the system using voice control.

You can also get the

SN by long pressing 

the device on the main 

control page of the

Zemguard App,then tap

 “Copy the SN” on the 

pop-up menu. 

Step 5:

 Enter your Smart 

Alarm’s SN and Password 

in the pop up window and 

tap “Sign In”. The SN of 

your Zemgo Device is the 

same as the Device name 

shown on page 4 Fig. 3.

General Information

The WIFI-enabled smart hub could be used for security alarm, elder care,

and wireless doorbell. It allows you to get updates and change setting with

smartphone anytime anywhere.

Main Features

WIFI-enabled cloud security alarm system

App-based control and monitoring

Know exact sensor that triggered in seconds

Plug and play, easy setup in less than ten minutes

Change setting and get live updates from miles away

View the entire system or a single sensor anywhere anytime

Easy to remove and take with you

Built-in strobe siren, 80 decibels of volume

Customize your system, expandable, supports up to 50 wireless 

accessories

Customizable alert for each sensor

More than just an alarm system, doorbell and video monitoring are 

optional

ZEM-1000  /  ZEM1001 / ZEM-1002

System Overview

Turn ON AP mode:

Press the button for 5s, the hub will come with a continuous beeping

sound, blue light flash, then the WIFI hot spot is opened.

And then connect your cellphone to the WIFI hotspot named 

Sa****, the default password is 12345678.

Turn ON pairing mode/Reset:

Turn on paring mode:Short press this button to turn ON pairing mode.

Reset: Long press the button until 2 beeps heard.

Long press the button to turn on/off the machine.

AC  plug

Voltage: AC110~240V; EU, US, UK, AU plug optional

LED lighting definitions:

Arm: The red light is on always

Disarm: The red light is off

Bypass: (Home mode) the pink light blinking slowly

WIFI connection successful: Blue light on

WIFI connection is invalid: Blue light quick blinking

The hub is connected to serve: Blue light flashes once every 5s

Alarming: Pink light blinking and buil-in siren hooting

Zemguard

APP Download

Scan the QR codes below or search the keyword “Zemguard” on

APP store for IOS or “Zemguard” on Google Play for Android to download

the APP.

APP and Smart Alarm pairing

1. Power on the smart alarm hub.

2. Turn on AP mode by long pressing      button , when the blue light

is quick blinking and the siren is beeping, it is under AP mode. Short

press       button to exit AP mode.

3. Find the WIFI hotspot that starts with “SAxxx” in your mobile phone 

WIFI list to connect to the hub, the default password is 12345678, AP

mode will be on for 5 minutes and exit automatically. 

Pairing/activate the Door / Window Contact (ZEM-1004)

1. Please make sure you have both pieces of the door / Window contact close 

together. (Fig. C) 

2. Now you should separate both pieces of the Door / Window contact until you 

see a blue light from the contact and it will be followed by a beeping sound from 

the hub, this indicates that you have successfully paired the contact. (Fig. D)

Accessories

Remote Control (ZEM-1006)

The remote control is easy to carry, it can be used to set the system to

Arm/Disarm/Home or activate an alarm at touch of the SOS button.

You can also remote arm/disarm/bypass the system using smartphone

APP.

Note: the gap between the transmitter and magnet should less than 1cm

Troubleshooting

1. The smart hub doesn’t respond to APP operation.

a) Check whether the local network is working.

b) Make sure the smartphone is connected to internet.

2. Remote control doesn’t work.

a) Check if the remote control has been paired to the smart hub

b) The distance between the smart hub and remote control is too far away.

3. Smart hub can’t respond to sensor/detector.

a) Check whether the system is armed

b) Check if the sensor/detector has been paired to the smart hub.

c) Check if the sensor/detector is far away from the smart hub.

3. Fail to connect the smart hub to router.

a) Make sure the smart hub is under AP mode and your smartphone is

connected to the smart hub during WIFI setting.

b) Reset the smart hub and try again.

Specifications
Smart Alarm Hub

The “brain” of the system, with sound & flash, get a live updates and

change setting anytime anywhere.

Operating Voltage: 100-240V AC 50/60Hz

Wi-Fi standard: 2.4GHz 802.11b/h/n

Stand-by power consumption: <2W

Operating RF: 433.92MHZ

The maximum number supported for wireless accessories: 50

Material: ABS

Alarm volume: 80dB

Working temperature: -20°C~+50°C (-4°F~+122°F)

W

orking humidity: ≤85%

How does it work?

4. Launch the Zemguard APP, tap the add button “+” and select “Cloud Security

Alarm System”.

6. In order to setup the Zemgo Hub to your local Wi-Fi Settings, go into the Control 

Page by Tapping on the added device, tap the Setting button and select " Wi-Fi 

Setting" from the drop down list, Tap " Wi-Fi management". Here you will find a list 

of Wi-Fi selections, please choose your Wi-Fi router and include your Wi-Fi 

password. The blue light will flash once for around 5S and then it will show that 

you have connected your Zemgo hub successfully to your Wi-Fi router.

5. Tap “LAN search” and select the device ID from search result, enter device 

name and password, tap the confirm button to save. The initial password is 

1234.

Note: The initial device password is 1234, the device name is 

user-defined

Tap the Device ID.

Keep in mind that your device 

ID located in this section will 

also be used as the SN 

number to Sync the device 

with Amazon Alexa, so please 

make sure that you take a 

note of this number. You will 

need it for the amazon Alexa 

sync on page 7.

Enter device name and 

password.

Fig. 2

Fig. 3

Fig. 4

Fig. 5

Note: Make sure the smart hub is under AP mode and your

smartphone is connected to the smart hub during WIFI setting.

Fig. 6

Fig. 7

Fig. 8

Note:

 If your Android system’s smartphone can not make Amazon Alexa connect with 

Smart Alarm, please kindly complete the connection by your computer.

4) There are four modes for each sensor:

Normal: In arm mode, when normal sensors are triggered, system

will alarm. In disarm mode, when normal sensors are triggered, system

will not alarm.

Home (bypass): In home mode, only normal sensor will be triggered and

home sensors will not be triggered while alarming, this will allow user to

move freely at home.

24 hour: Regardlesss the system is armed or disarmed, when 24 hour

sensors are triggered, system will alarm at once.

Delay: In arm mode, when delay sensors are triggerd, system will

alarm after the entry delay time you have set.

1) The hub will recognize remote and

doorbell button automatically, the

other sensors you should edit the

type after added.

2) You could rename the enrolled 

sensor to get a user-defined alert

3)  You could disable/enable each

sensor anytime anywhere

Edit/Delete accessories

Long press the accessories name on your spmartphone, then you can edit

the accessories’ mode, type, name, or delete the accessories.

Fig. C

Fig. D

Pairing/activate the PIR (ZEM-1005)

In order to pair the PIR make 

sure you have removed any 

battery paper from the PIR. 

Then you will wave your hand 

in front of the PIR until you 

see a blue light from the PIR. 

Once you see this, it should 

be followed by a beeping 

sound from the hub that 

indicates that the PIR has 

been paired.

Pairing/activate the Key Fob (ZEM-1006)

In order to pair the Key Fob make 

sure you have removed any 

battery paper from the Key Fob. 

Press any button on the Key Fob 

then you will see a blue light come 

on from the Key Fob followed by a 

beeping sound from the hub that 

indicates that the Key Fob has 

been paired.

Pairing/activate Doorbell Transmitter 

(ZEM-1007)

In order to pair the Doorbell 

Transmitter make sure you have 

removed any battery paper from 

the it. Press the button on the 

Doorbell Transmitter then you will 

see a blue light come on from the 

Doorbell Transmitter followed by a 

beeping sound from the hub that 

indicates that the Doorbell 

Transmitter has been paired.

Method 2 (Fig. B): Start pairing mode from APP.activate the accessory and 

succeeded with a beep.

Add Accessories

Fig. A

Fig. B

Change  battery:

anticlockwise to move and open the base cover to change

the battery. 

Doorbell Bell Transmitter (ZEM-1007)

The smart hub will ring when the doorbell button

is pressed, and it will push an instant alert to

your smartphone simultaneously.

Installation method: 

APP Operation and Setting

System setting

Hooting time of siren: the time that siren will hoot while alarming, the initial time 

is 1 min.

Arm delay: Exit delay gives you time to exit after arming.

Alarm delay: Entry delay gives you time to disarm the system upon entry, before 

an alarm occurs. Only the delay sensors are invalid, the non delay sensors will 

be triggered normally.

Timing arm/disarm: You can set up the system to arm/disarm automatically at a 

defined time every day.

Prompt tone for remote: you can turn on/off the prompt tone while using remote 

control.

Timing arm/disarm ON/OFF: Turn on/off timing arm/disarm.

Language: change the notification language.

Server setting

*Important: modify the setting may cause  fail of pushing notification.

Heartbeat time: the interval time of smart hub uploading data to server,

default time is 60s.

Server IP: the IP address of server

Server Por: the port of server

Other operation and setting

WIFI setting: connect the smart hub WIFI.

AP setting: modify the name and password of hotspot.

Modify password: Modify the password of hub.

Add accessories

Turn on pairing mode, activate the sensor to send a signal to the hub, you 

will hear a beep when the piaring is successful. 

Sharing the device

User could easily share the device with your loved ones by scanning the 

QR code.

Reset

Press the pairing button for 5s to reset to default setting and succeeded with

a long beep. After the reset, all accessories and WIFI information will be 

cleared. 

The remote control is easy to carry, it can be used to set the system to

Arm/Disarm/Home or activate an alarm at touch of the SOS button.

You can also remote arm/disarm/bypass the system using smartphone

APP.

Arm: All zones/sensors are armed

Disarm: All zones / sensors are under the disarmed status, except the

zones / sensors which is under 24-hours Arm mode.

Home (bypass): All the zones/sensors are armed except the home mode

sensors.

Contact Sensor (ZEM-1004)

The window/door sensor can be installed on doors, windows, and any

other objects that can open and close. The sensor transmits signals to

the control panel when a magnet mounted near the sensor is moved

away.

Installation method:

 choose a proper way in your door/window, we suggest

you do not mount the sensor on the door/window which made of metal, 

because it willl interfer the signal and shorten the distance of receive the

signal. Clean up the place you want to mount the contact sensor, tear the 

tape.

PIR Motion Sensor (ZEM-1005)

The detector adopts digital logic control processing technology and

intelligent analysis algorithm, effective resolution of interfering signal

and human movement signal, preventing false alarm. It features

automatic temperature compensation, and resistance to flow

technology, adapting to environmental and temperature change. It can

detect human movement within the 6-meter cone space, suitable or halls,

hallways, etc.

Maintenance

The following suggestions will help prolong the service life of the system.

1. Keep this product and accessories out of children’s reach.

2. Keep the product and accessories dry. Rainwater, moisture and liquids

are likely to contain minerals that will corrode electronic circuits.

3. Do not use or store the system in dusty or dirty places, otherwise it may

damage the electronic components.

4. Do not expose the system to high temperature. High temperatures can 

shorten the life of electronic components, damage batteries, and cause 

melting deformation of plastic parts.

5. Do not store the system in cold areas. Otherwise, when the temperature of 

the alarm system rises to the normal level, moisture appears inside, 

damaging PCB.

6. Test the system regularly and perform troubleshooting in time.

7. Check the built-in batteries of accessories regularly. If the batteries are

low, replace with new ones.

8. It is recommended to cut off the power if the system is not used for long 

time.

9. If the alarm system is covered with dirt, wipe off the dirt with soft cloth or 

tissue. For stains, apply diluted alkaline detergent to soft cloth, wring the clot 

out and wipe the product. Then, dry the product with dry absorbent cloth.

Please carefullly read and strictly follow the previous suggestions. If the

product remains faulty, you can send it to the place of purchase or authorized 

maintenance center for maintenance. We will provide help as soon as 

possible.

Find the WIFI hotspot emitted by the smart

hub whose name starts with “SAxxx”, the 

default password is 12345678

Note: After paired successfully, the smart 

hub will stop beeping

Fig. 1

“Alexa, tell Blue Dog to disarm” 

Definition: This allows you to disarm the system using voice control.

“Alexa, ask Blue Dog state” 

Definition: Alexa will be able to tell you what status the alarm is in. For example: 

" Alarmed" or "Disarmed".

“Alexa, tell Blue Dog ringing”

Definition: The hub will ring ding dong. This can be used to send an alert around the 

house. For example, in the morning the kids are still sleeping upstairs and it is time 

to get up for school and breakfast is ready. Then the parents can use this command 

to wake up the kids.

“Alexa, tell Blue Dog alarming”

Definition: The hub will sound an alarm. This is used like a panic button feature. If 

there is some type of emergency, you can say this command and the alarm will 

sound to advise someone in the house that there is something wrong.

“Alexa, tell Blue Dog to mute”

Definition: This will mute the alarm. So, when you have triggered the alarm with the 

"Alexa tell blue dog alarm” and you want to turn off the siren, you will use this feature.

Add/Delete/Edit Accessories
Set Up Pairing on Hub

Method 1 (Fig. A): Short press the pairing button on the hub to enter pairing 

mode,activate the accessory and succeeded with a beep.

Tap WIFI setting to configure

the WIFI of the hub

Button&LED indicator

Leave message here

Open from here

Installation method: 

mounting the motion sensor on the wall with the bracket and 

screws,the recommended installtion height is between 1.8m to 2.7m.or just put it 

on the ground,table or other plat places.

Mounting the doorbell push button on the outside of your door

with the included adhesive tap

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