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10 Troubleshooting
Documentation set
VISULAS green
10.2 Faults (no messages)
94 / 116
000000-2096-101-DokS-GB-181218
Error message
Cause
Remedy
ERROR log deactivated
You are in a special Service
mode. All error messages are
deactivated.
u
Please contact ZEISS service. Patients
must not be treated in this mode!
LINK applicator has been
selected.
Safety advice that the
VISULINK 532/U applicator has
been selected.
LIO applicator has been
selected.
Safety advice that the LIO
VISULAS green applicator has
been selected.
Which type of physician's
safety filter are you using?
Safety question, to check that
the physician's safety filter is
fitted in the surgical
microscope.
u
With a fixed physician's safety filter
select "Fixed safety filter 532 nm".
u
If no physician's safety filter has been
installed, close the message box by
tapping on the cross.
10.2 Faults (no messages)
Fault
Cause
Remedy
The "DEMO treatment" work step
appears instead of the "Treat"
work step. The laser cannot be
triggered.
DEMO mode is activated.
u
Press the [DEMO] button
under "Settings / System /
Information" to deactivate the
DEMO mode.
10.3 Service information
You can find the ZEISS contact partner for your country on the
following website: www.zeiss.com/med
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