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zebris Medical GmbH
FDM-T Technical Data and Operating Instructions
Page 55/65
7.5
Trouble-Shooting
In the case of faults, please first check the following points first:
Are the FDM-T sensor and treadmill connected correctly to the mains?
(Green Power LED on the interface box and power switch on the treadmill illumi-
nates.)
Is the USB connection between the interface box and the measuring PC correct?
(Green USB LED illuminates when the USB is connected to the PC
and the device driver is correctly installed.)
Are all the other components of the measuring system (infrared synchronization
with zebris DAB Bluetooth, video camera) connected correctly?
NOTE
For additional information on error messages and their rectification,
please refer to the User Manual for the zebris FDM software.
Check list for noting down error messages
NOTE
In order provide best possible support in the event of system mal-
functions our Service personnel will need the following information:
Device type + serial no. of the FDM-T sensor and treadmill
The serial no. can be found on the type plates on the frame of the treadmill
or on the back of the interface box.
Version of the zebris FDM Software
Data on the operating system of your measuring PC
e.g. Windows 7 Service Pack 1
(can be found under Start >> Properties>> Control Panel>> System)
Components connected to the measuring system
e.g. infrared synchronization (IR) with zebris DAB Bluetooth, video camera
List of all the USB devices connected to the measuring PC
e.g. mouse, printer, other measuring systems, etc.
List of all the USB devices connected to the measuring PC
e.g. "EMG adapter not found."
User's procedure leading to the error message
e.g. measurement "Type A" started, then button "B" clicked on, then movement "C" carried out,
switch-over to software "D", when switching back the described error message occurred.