Zebex Z-3060, Руководство пользователя, Страница: 19 / 19

Handheld Omnidirectional Laser Scanner
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ANUAL
Troubleshooting
Problem Diagnostic Tips
The scanner window is dirty. Clean the scanner window
as described in the “7. Maintaining the Scanner” section.
The presented barcode type is not enabled. Use the
Programming section to tell the scanner to accept that
type of barcode.
The host has disabled the scanner. Check host setup.
The scanner is on but cannot
read barcodes. The LED stays
blue.
The barcode type presented is not supported by the
scanner.
The scanner is on, but the motor
is not running; the facet wheel is
not rotating. A barcode cannot
be read. The LED is
intermittently flashing blue. The scanner has entered into the sleep mode. Press the
push button on the front of the scanner to wake up the
scanner, or present an object close to the scan window.
The LED remains purple Possible failure of the scanning safeguard circuit.
Disconnect the scanner from its power source
immediately and contact your dealer.
There is no proper handshaking with the POS system.
Switch on the POS system and check connection and
communication settings.
A stray barcode is sitting somewhere in the scanner field
of view. Remove all barcode labels from the scanner’s
scan volume and try again.
The scanner does not accept
more than two or three barcode
labels.
The scanner cannot send the data to the POS system.
Make sure that all cables are connected and your POS
system is ready to receive data.
The communication cable is not connected to the correct
port of your POS system. Refer to the manual of your
POS system to locate the serial port.
The communication settings of the system and scanner
do not match. Adjust the settings so they match.
The communication cable does not suit your POS system.
Contact your dealer for the correct communication cable.
A barcode is read by the scanner
but not accepted by the POS
system.
The software running on the POS system does not
support the data format of the barcode label.