12. TROUBLESHOOTING
WARNING!
Improper repair of the appliance may
pose a danger to the safety of the user.
Any repairs must be performed by
qualified personnel.
The majority of problems that can occur
can be solved without the need to contact
an Authorised Service Centre.
Refer to the below table for information on
possible problems.
With some problems, the dedicated indicator
flashes intermittently to indicate a malfunction
and the alarm code.
Problem and alarm code
Possible cause and solution
You cannot activate the appliance.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance recharges the resin inside the water soften‐
er. The duration of the procedure is approximately 5 mi‐
nutes.
The appliance does not fill with water.
• The indicator
flashes 1 time intermit‐
tently.
• Acoustic signal sounds 1 time intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain the water.
• The indicator
flashes 2 times intermit‐
tently.
• Acoustic signal sounds 2 times intermittent‐
ly.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The indicator
flashes 3 times intermit‐
tently.
• Acoustic signal sounds 3 times intermittent‐
ly.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
Malfunction of the water level detection sensor.
• The indicator
flashes 4 times intermit‐
tently.
• Acoustic signal sounds 4 times intermittent‐
ly.
• Make sure that the filters are clean.
• Switch the appliance off and on.
20 ENGLISH
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