16
When calling for repairs during the period of guarantee
ofthe appliance, the original invoice or receipt must be
shown or sent together with the appliance to be repaired.
General conditions of guarantee
1
The manufacturer guarantees the appliance indicated
on the relative invoice for a period of one year from the
date of purchase. In case of a fault during this period
if caused bya defect in materials and/or construction,
the client is entitled to repair free of charge.
1a
Concerning vacuum cleaners for domestic use, the
total periodof guarantee is two years. Accessories
are subject to a direct usage, consequently these
articles are excluded from the guarantee.
2
The manufacturer guarantees technical assistance
and repairsfor one year. Spare parts fitted during
repair are also covered by a one year guarantee from
the date of repair. In case of fault during this period,
as a direct result of the repair work carried out or
caused by the new parts fitted on such occasion, the
client is entitled to repair free of charge. The execution
of repairs does not prolong the total period of guarantee
covering the appliance.
3
Technical Assistance at domicile will be provided
only for large apparatus which are difficult to transport
such as: washing machines, spin-driers,
dishwashers,refrigerators, freezers (vertical or
horizontal), ovens, cookers and built-in appliances.
3a
The above-mentioned conditions are also valid for
refrigerators for caravens on condition that they are
situated within the national boundaries and are
accessible by roads open to traffic. Furthermore, at
the time of the intervention the appliance and its
owner, or the person so authorized, must be present
at the place agreed upon for the intervention.
4
If, in the opinion of the manufacturer, the appliance
as described in point 3 must be transported to a
Technical Assistance laboratory, the transportation
will be carried out as established by the manufacturer,
at his expense and under his responsibility.
5
All appliances not mentioned under points 3 and 3a,
includingappliances having the same functional
characteristics but whose transport is easy, must be
sent to the Technical Assistance or taken to them.
Throughout the period of guarantee the cost of return
transportation will be taken care by the manufacturer.
6
If during the period of guarantee a disfunction occurs
due to a defect which cannot be repaired, the
appliance will be replaced free of charge.
Extension of the guarantee
7
For motorcompressors of refrigerators/ freezers
(excluding the starting device and thermal interrupter)
a decreasing guarantee of 20% per year for a period
of five years from the date of purchase of the
appliance indicated on the relative invoice with repairs
free of charge throughout the entire period under
guarantee. On completion of the total period of
guarantee the cost of travel, workmanship and
eventual spare parts will be at the expense of the
client.
Exclusion from guarantee
8
The free execution of work for the repair and/ or
substitution as set out above will not apply if:
- The purchase invoice or receipt indicating the date of
purchase and the identification of the appliance
cannot be presented or was not sent with the
appliance to be repaired;
- The appliance is used for purposes other than those
of the domestic nature for which it was made;
- The appliance was not installed, handled or used in
conformity with the indications in the instruction
manual or in the modalities for use;
- The appliance has been repaired or modified
incorrectly by unqualified personnel.
8a
If the appliance has been built-in, underinserted,
suspendedor installed in such a way that the time
required to move it and put it back in position
exceeds thirty minutes in total, the extra expenditures
occurred will be billed to the owner of the appliance.
8b
ln case of deterioration due to an irregular installation
carried out in agreement with the owner of the
appliance, the manufacturer and the technical
assistance decline all responsibility.
8c
Damage such as scratches, knocks or breakage of
movable or dismountable units which were not notified
to the manufacturer at the time of delivery are not
covered by the guarantee.
Important notice
This appliance has been made to be safe. Inadequate
repairs can nonetheless compromise this safety. To
avoid such problems and to prevent any eventual damage
we advise you to have repairs carried out exclusively by
qualified personnel.We advise you to have repairs or
maintenance carried out by the retailer or the local
Electrolux Service and
to request only original
spare parts.
GUARANTEE - SPARE PARTS (only for BENELUX)
Belgium
Bergensesteenweg 719 / B - 1520 Halle (Lembeek)
Repairing to customer's house:
Tel.: 02-3630444
Fax.: 02-3630400
Spare parts:
Tel.: 02-3630555
Fax.: 02-3630500
Luxembourg
7, Rue de Bitbourg / L-1273 Luxembourg-Hamm
Customer care:
Tel.: 42 43 11
Fax: 42 43 13 60
