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LMV2635.EN.202001_V2
11. WARRANTY CONDITIONS
Zantingh B.V. guarantees this Zantingh product for the installer under the following
conditions. The installer guarantees this product to the user under the same
conditions which are provided below.
1. The period of guarantee is valid as from the day of delivery on location.
The guarantee has a fixed period of 12 months, based on the agreed sales
price.
2. A recognized installer should install the system according to the applicable
general and local standards and regulations based on the assembly and
operation instructions provided by Zantingh.
3. The system may not be moved from the original location.
4. The guarantee becomes null and void if and when:
•
Defects of the system are not reported in writing to the installer and/or
Zantingh B.V. immediately after having been discovered or these
could reasonably be expected to have been discovered.
•
Defects are caused by errors, improper use or neglect by the installer
and/or the user who has placed the order or his/her legal successor or
caused by external causes.
•
During the period of guarantee a third party is requested to or
implements changes to the system or when the user has done so
without prior written consent by the authorized installer and/or
Zantingh B.V.
•
During the period of guarantee the expert inspections and/or
maintenance work are periodically not performed even though the
equipment requires it.
•
Corrosion has been caused by polluted flue gas, to be determined by
Zantingh B.V.
•
If after research is carried out, one or more of the above conditions
were not taken into account and are the reason for any guarantee
claim, the costs for the required research by Zantingh B.V. or third
parties will be charged to the user.
5. The initial request based on the guarantee obligations described in this article
should be submitted in writing to the installer within five working days after the
error or defect has been observed or could reasonably have been observed.
6. The stipulations included in our general guarantee, sales and payment
conditions, issued by the ORGALIME S 2012 “General conditions for the
supply of mechanical, electrical and electronic products” are also applicable.
Zantingh B.V. will not be liable for any consequential damage to the Zantingh
system other than a defect covered by the guarantee as described above.
Moreover, Zantingh B.V. will not be liable for any damage to income and/or
loss of profit to the user of any nature whatsoever.
7. Any costs incurred by assembly or disassembly, travelling or accommodation
expenses, constructional costs and such required to execute the terms of the
guarantee are excluded from the terms of the guarantee.
Any dispute between Zantingh B.V. and the buyer regarding a claim based on the
guarantee will be resolved by an expert and independent authority if so desired. The
parties agree to abide by the binding decision of said authority.
