stains, shiny metallic discoloration. Clean
the hob with a moist cloth and a non-
abrasive detergent. After cleaning, wipe
the hob dry with a soft cloth.
• Remove shiny metallic discoloration:
use a solution of water with vinegar and
clean the glass surface with a cloth.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
Possible cause
Remedy
You cannot activate or operate
the hob.
The hob is not connected to an
electrical supply or it is connected
incorrectly.
Check if the hob is correctly con‐
nected to the electrical supply.
The fuse is blown.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
You did not set the heat setting
for 10 seconds.
Activate the hob again and set the
heat setting in less than 10 sec‐
onds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
Pause operates.
Refer to "Pause".
There is water or fat stains on the
control panel.
Clean the control panel.
You can hear a constant beep
noise.
The electrical connection is incor‐
rect.
Disconnect the hob from the electri‐
cal supply. Ask a qualified electri‐
cian to check the installation.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sensor
fields.
The hob deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
Residual heat indicator does
not come on.
The zone is not hot because it op‐
erated only for a short time or the
sensor is damaged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
ENGLISH 97