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DOC-USR-0038-05

_______________________________________________________________________________________

Z3 Technology, LLC

♦

100 N. 8th St. STE 250

♦

Lincoln, NE 68508-1369 USA

♦

+1.402.323.0702

APPENDIX B: TROUBLESHOOTING

Problem: Web interface does not come up

-Is the Ethernet cable plugged into the Z3-MVE-02 solidly (do you see the link light on the Ethernet

cable which indicates data is being transmitted)?

-Does the Z3-MVE-02 IP address and PC IP address have the same first 2 values (or, if netmask is set to

255.255.255.0, the same first 3 values)?

-Do the Z3-MVE-02 and the PC running the web browser have the same netmask? (Default value in the

Z3-MVE-02 is 255.255.0.0)

-Can the Z3-MVE-02 and the PC see each other?

-Try pinging the Z3-MVE-02 from the PC.

-Try pinging the PC from the Z3-MVE-02 (serial interface required for this – see Appendix A).

-Are all firewalls on the network turned off?

-Try connecting the PC directly to the board without any routers, etc.

Problem: Do not see video in VLC (UDP)

-Does the IP address set in “Dest Address” equal the IP address of the PC running VLC?

-Does the port number in “Dest Port” equal the value entered in the URL for VLC?

-Does the video coming out of the source match the resolution in the encoder settings?

-Is the PC fast enough for 1080p decode on VLC?

-Does the PC have enough DDR to handle 1080p decode on VLC?

-Is VLC version 1.1x or later?

Problem: Do not see video in VLC (RTP)

-Is “Dest Port” set to 8888?

When contacting Z3 Support for additional support, please capture and include a log file with the
diagnostic level set to analysis.

Note: Our Express Limited Warranty will be void if the label on the hardware bearing the Serial Number is
removed, tampered with or defaced. You can view our full HW warranty at

http://z3technology.com/support-2/hardware-warranty/

Содержание Z3-MVE-02

Страница 1: ...ve the manual for future use This document contains proprietary and confidential information of Z3 Technology LLC Z3 This document may not be used reproduced disclosed or disseminated to anyone without the prior written approval of an authorized representative of Z3 Z3 Technology LLC incorporates HDMI technology The terms of HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are ...

Страница 2: ... 02 27 14 Temp Humidity HW Warranty Video Resolution and MAC address MS 1 06 09 04 04 14 Updated screenshots made correction in RTP encode section added section on latency tuning added RTMP RC 1 06 09a 07 23 2014 Formatting Updates Number Changes KA 1 06 09b 08 01 2014 Added Zeus Logo Number Changes KA 1 06 09c 09 08 14 Changed sdp file for rtp TK Note This equipment has been tested and found to c...

Страница 3: ...ing the Z3 MVE 02 on the Network using ZFinder 10 5 4 Opening a VLC Client to Receive the Encoded Stream 14 5 5 Streaming RTP 15 5 6 Using DHCP 16 5 7 Dynamically changing bit rate frame rate 18 5 8 Tuning for Latency 19 5 9 Streaming RTMP 19 6 0 RUNNING DECODE ON THE Z3 MVE 02 23 7 0 PERFORMING OTHER OPERATIONS WITH THE Z3 MVE 02 27 7 1 Saving Current Settings 27 7 2 Making a Firmware Update 27 7...

Страница 4: ...gure 12 Example of Z3 Video Streaming to VLC UDP TS 14 Figure 13 Example of Z3 Video Streaming to VLC RTP 15 Figure 14 Using DHCP 16 Figure 15 Saving Use DHCP 17 Figure 16 ZFinder and DHCP Address 17 Figure 17 Web GUI using New IP Address 18 Figure 18 Tuning for Latency 19 Figure 19 Configuring for RTMP Encode 20 Figure 20 Getting to the Wowza Test Player 21 Figure 21 Viewing MVE 02 Content in Wow...

Страница 5: ...ncode up to 1080p at 30 frames per second This solution works in multiple applications such as low cost broadcast encoders low bandwidth video security satellite uplink remote monitoring and industrial applications The Z3 MVE 02 provides immediate access to multi format HD video integrated system peripherals and production qualified codecs The Z3 MVE 02 offers multi format multi channel HD video u...

Страница 6: ...____________________________________ Z3 Technology LLC 100 N 8th St STE 250 Lincoln NE 68508 1369 USA 1 402 323 0702 6 2 0 INCLUDED PARTS LIST Z3 MVE 02 12V Power Supply BNC to BNC Cable x 3 DB 9 Serial Cable RCA to RCA Cable Figure 1 Parts Included with the Z3 MVE 02 ...

Страница 7: ... Composite Component HD SDI DVI HDMI Optional ASI Input Input video resizer supports many standard resolutions Video Output Interfaces Ethernet and ASI Outputs RTP RTMP or MPEG 2 Transport Stream Supports fractional resolutions and frame rates Video Frame Rate 50Hz or 60Hz SD Card interface for local storage and firmware updates USB interface for mass storage devices or other peripherals Web based...

Страница 8: ...NT VIEW REAR VIEW 1 Status Light 1 2 Status Light 2 3 USB 2 0 4 SD Card Slot 5 Power Switch 6 Analog Audio In L 7 Analog Audio In R 8 Composite In 9 Component Y In 10 ASI SDI Out 11 Component Pb In 12 SDI ASI In 13 Component Pr In 14 HDMI In 15 RS 232 Serial Port Connection 16 VGA In 17 Ethernet 18 12V Power 3 4 5 6 8 10 15 2 Figure 2 Z3 MVE 02 Front View 1 7 12 9 11 13 14 16 17 18 Figure 3 Z3 MVE...

Страница 9: ...5005HD is used Power on the HD Source Connect an HDMI cable from the HD Source to a monitor Set the HD Source to 1080p30 or 1080i output Select and begin playback of the content If you see playback on the monitor you ve confirmed the source works 2 Move the HDMI cable from the monitor to the Z3 MVE 02 HDMI In port 5 2 Connecting and powering up the Z3 MVE 02 3 Connect an Ethernet cable to Ethernet...

Страница 10: ...roduct on your network If you have not downloaded this to your computer you can find it on the flash drive provided with your system 7 Make sure your Windows PC is connected to the same network in which the Z3 MVE 02 is connected to 8 Run the ZFinder PC Utility on your Windows PC The ZFinder window appears ZFinder does a scan of the network and lists the location of all Z3 systems connected to the...

Страница 11: ...ice Open Device and Flash Leds boxes to activate Figure 7 ZFinder with Z3 MVE 02 Selected 10 By clicking Edit Device you can change the Name IP Address Netmask and Gateway address of the Z3 MVE 02 You can also flash the LEDs on the Z3 MVE 02 board by clicking Flash Leds useful if there are multiple Z3 MVE 02 s connected Click on Open Device An Internet browser window is opened default browser used...

Страница 12: ...fy the settings for encoding to your preferences For this demo change Video Source to HDMI verify Output Interface is Ethernet VBR change Output Format to MPEG 2 TS change Dest IP Address to 225 1 2 3 and change Dest Port to 8888 2 Make sure Output Interface is set to Ethernet VBR 1 Change Video Source to HDMI Figure 9 Changes to Encoding Parameters 3 Change Output Format to MPEG 2 TS 4 Set Dest I...

Страница 13: ... may have already started If it has click on Stop Encoder The status should then change to Stopped Then click on Start Encoder Once you do this the status will change If the encoder hasn t started already simply click on Start Encoder and observe the status change Figure 10 Z3 MVE 02 Web Menu Start Stop Status Section 2 Status changes to Stopped 3 Click Start Encoder 1 If necessary click Stop Enco...

Страница 14: ...0702 14 5 4 Opening a VLC Client to Receive the Encoded Stream 13 Run VLC on your PC version used in testing at Z3 2 05 We recommend using Version 1 1 or higher 14 Select Media Open Network Stream In the box type udp 225 1 2 3 8888 15 Press Enter 16 You should now see video streaming from VLC Figure 11 VLC Open Network Screen Figure 12 Example of Z3 Video Streaming to VLC UDP TS ...

Страница 15: ...the following steps 17 Click on Stop Encoder to stop the current encoding session 18 Make sure Output Interface is Ethernet VBR see 19 Change Output Format from MPEG 2 TS to RTP see Note Do not select MPEG TS over RTP 20 Confirm that Dest Port is 8888 this will be important for the VLC configuration 21 Click Start Encoder to begin the encoding session 22 Copy the z3_multicast_h264_mp1l2_48000 sdp ...

Страница 16: ...8508 1369 USA 1 402 323 0702 16 5 6 Using DHCP This release supports using DHCP to acquire an IP address at boot up 25 Click the Use DHCP check box in the Web GUI Once it is checked you will see that the values of Local IP Address Local Netmask and Default Gateway will no longer be editable Figure 14 Using DHCP 1 Check use DHCP 2 Values no longer editable ...

Страница 17: ...e to appear 27 Turn the Power Switch to Off on the Z3 MVE 02 28 Turn the Power Switch on the Z3 MVE 02 to On The LED ready light should appear after 1 minute 29 Click Refresh on ZFinder The Z3 MVE 02 should appear with a new IP address based on what it received through DHCP 1 Click Save User 2 Wait for Saved all to User to appear in status Figure 15 Saving Use DHCP 1 Click Refresh 2 New IP Address...

Страница 18: ...the Z3 MVE 02 row and then click Open Device A browser will then appear with the GUI this time using the new IP address 5 7 Dynamically changing bit rate frame rate It is possible to change 2 parameters in the middle of an encoding session 1 Video Bit rate 2 Frame Decimation To change these simply enter the new desired value and then click the Start Encoder button Figure 17 Web GUI using New IP Ad...

Страница 19: ...ssible value The lowest value Z3 recommends is 150 The figure below shows the suggested values for Video Burst Size Video Burst Size Case 1 Highest Quality Highest Latency 2000 Case 2 Good Quality Standard Latency 1000 Case 3 Normal Quality Lowest Latency 150 5 9 Streaming RTMP The Z3 MVE 02 also supports streaming RTMP to servers such as Wowza and ustream Z3 Technology has used Wowza for this dem...

Страница 20: ...0 Lincoln NE 68508 1369 USA 1 402 323 0702 20 7 Set the resolution to your preferences to stream to Wowza Z3 Technology has used 1080i After finishing steps 1 7 the GUI should look like the following Figure 19 Configuring for RTMP Encode 1 Set to Ethernet VBR 2 Set to RTMP 3 Set to IP Address of Wowza Server 4 Set to live 1080 5 Set to 1080i ...

Страница 21: ... and open a web browser in this example FireFox is used Type in the URL of the Wowza server with the port 8088 in this example 10 1 10 251 8088 This will bring up the Wowza home page Go ahead and log in with your user name and password 10 At the top you will see 4 options Home Server Applications and Help Click on Applications and select live Click the Test Players button in the top right hand cor...

Страница 22: ... 22 11 You should see the Test Players popup screen Select the Adobe RTMP tab change the Stream name to 1080 should match the directory you are streaming to in the MVE 02 and click Start You should then see the content streamed from the MVE 02 1 Select Adobe RTMP tab 2 Type 1080 for Stream name 3 Click Start 4 Audio and Video start to appear Figure 21 Viewing MVE 02 Content in Wowza ...

Страница 23: ...control settings 2 Connect the streaming source to a hub router that is connected to the control PC Connect the Ethernet port of the Z3 MVE 02 to this same hub router 3 Connect ASI SDI Output of the Z3 MVE 02 with a coaxial cable to SDI In of the SDI to HDMI converter 4 Connect the HDMI Out of the SDI to HDMI converter with an HDMI cable to HDMI In of a monitor 5 The control PC should still have t...

Страница 24: ...ut Format and IP Port matches what the source is streaming to 10 Make sure Output Interface is set to SDI 11 Click Start Decoder 12 You should see video on the monitor Figure 25 and Figure 26 on the next 2 pages show an example of streaming from one Z3 MVE 02 to another Note that the encoder and decoder need to have different IP addresses Since one uses DHCP in this example this is automatically t...

Страница 25: ...____________________________________________________________________________ Z3 Technology LLC 100 N 8th St STE 250 Lincoln NE 68508 1369 USA 1 402 323 0702 25 Figure 25 Z3 MVE 02 Example Encoder Settings for End to End Streaming ...

Страница 26: ...____________________________________________________________________________ Z3 Technology LLC 100 N 8th St STE 250 Lincoln NE 68508 1369 USA 1 402 323 0702 26 Figure 26 Z3 MVE 02 Example Decoder Settings for End to End Streaming ...

Страница 27: ...MVE 02 is powered off and back on it automatically uses those settings This can be done with the following steps 1 Once you make a change you want to save click on Save at the bottom of the configuration menu Decode is shown here The same applies for Encode mode Figure 27 The Save Settings Button Now if you reboot the Z3 MVE 02 you should see that decode will automatically start with those setting...

Страница 28: ...Screen click UPDATE 3 This brings you to the update image screen In this screen click on Browse 4 From here select the name of the img file to update with and click Open Important Note If using a MFR img to update from version A to version B as an example you will need to follow steps to set up the IP MAC address again as it resets it to factory defaults Please contact Z3 Technology for documentat...

Страница 29: ...ogram provided by Z3 4 Select the img file 5 Specify your SD card as the location to write to Important note There is no recovery once you hit Write Device Please verify your location as this will be overwritten 6 When ZWriter is finished eject the SD card from your computer 7 Place the SD card in the port on the Z3 MVE 02 8 Power on the system viewing the terminal output via your PC see Appendix ...

Страница 30: ...G 1 Layer 2 None The codec to use for audio Audio Bit Rate 32 384Kbps 128Kbps The bit rate to use for audio Video Resolution WQVGA 1080i Follow input The input resolution Note 1 Note There is no conversion of progressive to interlaced in the DM368 so if a progressive input is used and an interlaced resolution is selected the stream will be progressive For example if the input is 1080p then selecti...

Страница 31: ...es an SDP file for the receiver MPEG 2 TS RTP sends a stream encapsulated with MPEG 2 TS within an RTP transport stream For more on using RTMP please see the section on RTMP Dest Address w x y z 225 1 2 3 The IP address that the encoder is streaming to Dest Port 0 9999 8888 The port that the encoder is streaming to TS Bit rate 0 20Mbps 12Mbps Only appears for MPEG 2 TS and MPEG 2 TS RTP Output For...

Страница 32: ...the default values installed at the factory Load User Settings Button Load settings previously saved by the user Save User Settings Button Save current settings to a file set name Set name for the Z3 MVE 02 set pass Assign a password to the Z3 MVE 02 if logging in the user name corresponding to this is admin UPDATE Button Update firmware Note 1 Input resolutions Supported 1080i 1920x1080 3 4 1080i...

Страница 33: ...lable options depend on what was licensed MVE Flag Yes No Set this flag if the streaming source is another Z3 MVE 02 or an encoder from Z3 s DM368 family of products Output Interface SDI Only SDI output is supported Video Frame Rate 50Hz 60Hz Use to select between NTSC and PAL monitors for example Local IP Address 192 168 X XX 192 168 0 65 Sets the IP address of the Z3 MVE 02 Disregarded if Use DH...

Страница 34: ...k with the Z3 MVE 02 RTMP streaming the following steps are needed 1 Log in to the Wowza Streaming Engine Manager Home page by typing http localhost 8088 where localhost is the IP address of the server in this User s Guide 10 1 10 251 2 Click on Server in the top band of options On the left column click on Performance Tuning and then Java Settings Click Edit and then change Java Heap Size to Produ...

Страница 35: ...23 0702 35 3 Click on Applications in the top band of options On the left column click on live and then Incoming Security Click Edit and then make sure RTMP Publishing and RTSP Publishing are both set to Open and Client Restrictions are set to No client restrictions Then click Save The Wowza server is now configured to work with the Z3 MVE 02 Figure 31 Wowza Security Settings ...

Страница 36: ...l interface required for this see Appendix A Are all firewalls on the network turned off Try connecting the PC directly to the board without any routers etc Problem Do not see video in VLC UDP Does the IP address set in Dest Address equal the IP address of the PC running VLC Does the port number in Dest Port equal the value entered in the URL for VLC Does the video coming out of the source match t...

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