Doc# 27-0010UM Issued 02/01 Rev 1.0
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Warranty
How long does it take?
Are there any extra costs?
Your equipment should be returned to
you within 30 days of its receipt at the
factory. In many cases it will be less
(our goal is to have your equipment on
its way back within 5 days). However,
if the damaged equipment has to be
serviced by the original manufacturer
(Seagate, NEC, for example), it may
take longer.
The only per incident cost you will
incur is
Freight In
to return the
equipment to the factory. Your
standard warranty covers all of the
costs associated with the repair and
the return shipment of the covered
equipment.