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5-1
IM MT300-02EN
Chapter 5
Troubleshooting, Maintenance, and Inspection
Troubleshooting, Maintenance, and Inspection
1
2
3
4
5
6
App
Index
5.1 If a Problem Occurs
Faults and Corrective Actions
• If an error code is displayed on the screen, see section 5.2.
• If the instrument does not operate properly even after you have attempted to deal with the
problem according to the instructions in this section, contact your nearest YOKOGAWA dealer.
Problems and Solutions
Reference
Section
The instrument does not turn on.
Securely connect the power cord to the instrument and to the power outlet.
2.3
Set the supply voltage and frequency to within the permitted range.
2.3
If you are using the battery pack, check that the battery pack is mounted correctly.
2.4
If you are using the battery pack, check that the battery pack’s battery level is sufficient.
1.3 and 2.4
The display is odd.
Confirm that the ambient temperature and humidity are within their specified ranges.
2.2
Connect the connectors securely.
2.6
Turn the power off and then on again.
2.3
Keys do not work.
Check the REMOTE indicator. If the REMOTE indicator is illuminated, press LOCAL to turn
it off.
1.2
Confirm that keys are not locked.
1.1 and 6.6*
The measured values are not correct.
Confirm that the ambient temperature and humidity are within their specified ranges.
2.2
Allow the instrument to warm up for at least 5 minutes after turning on the power.
2.3
Check that the connectors are connected properly.
2.6
Cover the unused input port.
1.1 and 2.6
Perform a zero calibration.
2.5
Check that the plugs are not loose.
2.6
Unable to configure or control the instrument through the communication interface.
GP-IB communication
Check to make sure that the GP-IB address setting matches the specifications.
7.3
*
USB CDC communication
Check the port number used in the program and the PC’s port number.
9.3
*
Ethernet communications
Check to make sure that the TCP/IP settings match the specifications.
8.3
*
Confirm that the interface meets the electrical and mechanical specifications.
7.1
*
, 8.1
*
, and
9.1
*
* See IM MT300-01EN, which is included in the accompanying CD.