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IM 11G02N01-01E
<Introduction>
After-Sales Warranty
Do not modify the product.
Yokogawa warrants the product for the period stated in the pre-purchase quo-
tation. Yokogawa shall conduct defined warranty service based on its stand
-
ard. When the customer site is located outside of the service area, a fee for
dispatching the maintenance engineer will be changed to the customer.
During the warranty period, for repair under warranty carry or send the prod-
uct to the local sales representative or service office. Yokogawa will replace or
repair any damaged parts and return the product to you.
Before returning a product for repair under warranty, provide us with the model name and serial
number and a description of the problem. Any diagrams or data explaining the problem would
also be appreciated.
If we replace the product with a new one, we won’t provide you with a repair report.
In the following cases, customer will be charged repair fee regardless of war-
ranty period.
Failure of components which are out of scope of warranty stated in instruction manual.
Failure caused by usage of software, hardware or auxiliary equipment, which Yokogawa did not
supply.
Failure due to improper or insufficient maintenance by user.
Failure due to misoperation, misuse or modification which Yokogawa does not authorize.
Failure due to power supply (voltage, frequency) being outside specifications or abnormal.
Failure caused by any usage out of scope of recommended usage
Any damage from fire, earthquake, a storm and flood, lightning, disturbance, riot, warfare,
radiation and other natural changes.
Yokogawa does not warrant conformance with the specific application at the
user site.
Yokogawa will not bear direct/indirect responsibility for damage due to a spe-
cific application.
Yokogawa will not bear responsibility when the user configures the product
into systems or resells the product.
Maintenance service and supplying repair parts will be covered for five years
after the production ends. For repair this product, please contact the nearest
sales office described in this instruction manual.
Содержание IR400 series
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