16-1
IM 701730-01E
Troubleshooting, Maintenance, and Inspection
16
Chapter 16
Troubleshooting, Maintenance, and Inspection
16.1 Malfunction? First, Investigate.
Corrective Actions When Abnormalities Occur
• Refer to the following pages when error messages appear on screen.
• Contact the dealer from which you purchased the instrument if servicing is required, or
if the instrument fails to operate normally after taking appropriate corrective actions.
Description
Probable Cause
Corrective Action
Reference
Section
Communication
Interface
User’s Manual
(IM 701730-17E,
CD-ROM)
The power cannot be
turned ON.
Nothing is displayed.
The display is odd.
The waveform display
does not update.
Keys do not work.
Trigger does not activate.
Measured values are
not correct.
Cannot output to the
built-in printer.
Cannot save to the
specified medium.
Cannot change settings
or control the operation
of the DL1700E via the
communication interface.
Using a power supply outside the ratings.
The backlight is turned OFF.
The screen colors are not appropriate.
The system is not operating properly.
Waveform data was loaded from an
external storage medium.
The DL1700E is in remote mode.
Other causes.
The trigger gate is enabled.
The trigger settings are not appropriate.
Insufficient warm-up.
Not calibrated.
The probe’s phase has not been
corrected.
The probe attenuation is not correct.
An offset voltage is added.
Other causes.
The printer head is damaged or worn out.
The medium is not formatted.
The medium is write-protected.
No more free space on the medium.
The address of the DL1700E used by
the program is different from the
specified address.
The interface is not used in a way that
conforms to the electrical or mechanical
specifications.
Use a correct power supply.
Press any key.
Set the screen color.
Power-cycle the DL1700E.
Unload the loaded waveform data.
Press SHIFT + CLEAR TRACE to
enable local mode.
Perform a key test.
If the test fails, servicing is required.
Turn OFF the trigger gate.
Set the trigger conditions correctly.
Warm up the DL1700E for 30
minutesafter turning on the power.
Execute calibration.
Perform phase correction correctly.
Set an appropriate value.
Set the offset voltage to 0 V.
Execute calibration.
If the measured value is still odd,
servicing is required.
Servicing required.
Format the medium.
Release the medium’s write-protect.
Delete unneeded files or use another
storage medium.
Match the address used in the program
to the address of the DL1700E.
Use it in a way that conforms to the
specifications.
3.3
The main power switch on the rear panel
is not turned ON.
Turn ON the main power switch.
3.3
15.5
15.4
3.3
12.5
–
16.3
6.16
Chapter 6
–
4.6
3.5
5.5
5.6
4.6
–
12.4
–
12.11
