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Warranty Information 

Ritchie Engineering guarantees 
YELLOW JACKET products to be free 
of defective material and workmanship 
which could affect the life of the product 
when used for the purpose for which it 
was designed.  Warranty does not cover 
items that have been altered, abused or 
returned solely in need of field service 
maintenance. If found defective, we will 
either replace or repair at our option 
products returned within 15 months of 
factory shipment. All returns must be 
return freight prepaid. 
 
 
 
 
 

The following steps must be taken by 
you or your wholesaler before the unit 
can be returned: 

1.  Call our technical service personnel 

at (800)769-8370 to see if the prob-
lem can be resolved over the phone. 

2.  Obtain an RMA number from 

Ritchie Engineering. 

3.  Fax a copy of the original invoice to   

(952)943-1140. 

 

If at any time after the warranty period 
you have problems with your YELLOW 
JACKET recovery unit, call our 
technical service department for help in 
selecting the correct replacement parts, 
or arrange for us to make the repair at a 
reasonable cost. 

Ritchie Engineering 
YELLOW JACKET Products Division 
10950 Hampshire Avenue South  
Bloomington, MN 55438  USA 
Phone: 952-943-1333 
Phone: 800-769-8370 
Fax:     952-943-1605 
e-mail:  [email protected] 
Web Site:  www.yellowjacket.com 

Printed in U.S.A.          

                                   

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