MyPBX Standard Administrator Guide
39
Inbound Routes
When a call comes into MyPBX Standard from the outside, MyPBX Standard needs to
know where to direct it. It can be directed to an extension, a ring group, a queue or a
digital Receptionist (IVR) etc.
Go to
PBX
→
Inboun
d Call Control→ Inbound Routes
to inbound routes.
Please check the inbound route configuration parameters below.
1) General Settings
Table 7-3 Inbound Route-General Settings
Options
Description
Route Name
Used to identify the route.
DID Number
Routing calls based on the trunk on which the call is coming in.
In the DID field, you will define the expected “DID Number” if
your trunk passes DID on incoming calls. Leave this blank to
match calls with any or no DID info. The DID number entered
must match the format of the provider sending the DID. You can
also use a pattern match to match a range of numbers.
Extension
Define the extension for DID number. This field is only valid
when you use BRI or VoIP trunk for this inbound router. You
can only input number and "-" in this field, and the format can
be xxx or xxx-xxx. The count of the number must be only one
or equal the count of the DID number.
Caller ID Number
Routing calls based on the caller ID number of the person that
is calling. Define the caller ID number to be matched on
incoming calls. Leave this field blank to match any or no CID
info.
Distinctive Ringtone
Distinctive ring tone distinguishes calls from different
inbound routes.
For example, if you define an IP phone
’s internal ringer file
name as
“Family”, then set the Distinctive Ringtone as
“Family”, the ring tone will be played if the phone receives an
incoming call through this inbound route.
Note
: this feature works with all IP phones which support
distinctive ringtone.
Enable Callback
Choose to enable Callback feature for the inbound route or not.
2) Trunk Members
Select which trunks will be member trunks for this route. To make a trunk a
member
of this route, please move it to the “Selected” box.