Call Features
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Yealink phones support emergency dialplan and enhanced 911.
Emergency Dial Plan
You can configure the emergency dial plan for the phone (for example, emergency number, emergency routing).
The phone determines if this is an emergency number by checking the emergency dial plan. When placing an emer-
gency call, the call is directed to the configured emergency server. Multiple emergency servers may need to be con-
figured for emergency routing, avoiding that emergency calls could not get through because of the server failure. If
the phone is not locked, it checks against the regular dial plan. If the phone is locked, it checks against the emer-
gency dial plan.
Enhanced 911
E911 (Enhanced 911) is a location technology that enables the called party to identify the geographical location of
the calling party. For example, if a caller makes an emergency call to E911, the feature extracts the caller's inform-
ation for the police department to immediately identify the caller's location.
Topic
Emergency Dialplan and Enhanced 911 Configuration
Emergency Dialplan and Enhanced 911 Configuration
The following table lists the parameters you can use to configure emergency dialplan and Enhanced 911.
Parameter dialplan.emergency.enable
<y0000000000xx>.cfg
Description It enables or disables the Emergency dialplan feature.
Permitted
Values
0-Disabled
1-Enabled
Default
1
Parameter dialplan.emergency.asserted_id_source
<y0000000000xx>.cfg
Description
It configures the precedence of the source of emergency outbound identities when placing an emer-
gency call.
Note: If the obtained LLDP-MED ELIN value is blank and no custom outbound identity, the PAI header
will not be included in the SIP INVITE request. It works only if “dialplan.emergency.enable” is set to 1
(Enabled).
Permitted
Values
ELIN-The outbound identity used in the P-Asserted-Identity (PAI) header of the SIP INVITE request is
taken from the network using an LLDP-MED Emergency Location Identifier Number (ELIN). The cus-
tom outbound identity configured by “dialplan.emergency.custom_asserted_id” will be used if the
phone fails to get the LLDP-MED ELIN value.
CUSTOM-The custom outbound identity configured by “dialplan.emergency.custom_asserted_id” will
be used; if “dialplan.emergency.custom_asserted_id” is left blank, the LLDP-MED ELIN value will be
used.
HELD-The phone will use the HELD protocol to retrieve location information from the Location Inform-
ation Server.
GENBAND-Ribbon E911 feature is enabled, the location ID will be added to the INVITE and
REGISTER SIP messages.
Default
ELIN
Parameter dialplan.emergency.asserted_id.sip_account
<y0000000000xx>.cfg
Description It configures the account to be used to retrieve E911 location information.
Permitted
T57W/T54W/T48U/T48S/T48G/T46U/T46S/T46G/T29G: Integer from 1 to 16;
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