Yealink CP925 User Guide
47
Pulling a Shared Call on a Shared Line
State Indicator of Shared Line
You can get the shared line's status by viewing the icon indicator of the shared line key.
Icons
Description
Icons
Description
The shared line is idle.
(Monitoring SCA Phone)
The shared line is seized.
(Flashing)
The shared line receives an
incoming call.
(Flashing)
The shared line is dialing.
The shared line is busy or is in
a call.
The call on the shared line is
placed on public hold.
The call on the shared line is
barged in by the other shared
line user.
(Local SCA Phone)
(Other Phone)
The call on the shared line is
placed on private hold.
In a multi-party call, place the
call on hold locally.
Placing Calls on a Shared Line
You can place one or multiple calls on a shared line.
The phone places a call on the first shared line key automatically. You can select the desired shared line key first
and place a call using this key.
Related Topic
Answering Calls on a Shared Line
You can answer one or more calls on the shared line.
When an incoming call arrives on the shared line, all the registered phones will ring simultaneously, and the call
can be answered on any one of the phones. Incoming calls will be distributed evenly among the available shared
line keys.
Related Topic
Placing a Call on Public Hold
You can place a call on public hold that any shared line phone can retrieve the held call.
Procedure
1.
During a call, select
Hold
.
The call is held on your phone, and all of the phones registered with a shared line show the call is in a held
state.
Placing a Call on Private Hold
In the SCA scenario, you can place a call on private hold that only you can retrieve the held call.
You need to configure a private hold key before you place the call on private hold.
Procedure
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