Quick Reference Guide
Yealink CP860 Conference Phone
Green Platform
2700 Oregon Road • Northwood, OH 43619 | 1645 West Chester Pike • West Chester, PA 19382 • 1.888.808.6111 | www.telesystem.us
5.15.18
Available features may vary. Particular feature set is based on the original order and the system
administrator’s requests for each deployment. Please contact your system administrator or
Telesystem directly to discuss any additions to the system.
Call Handling Basics
Answer a call
Press the green Send button or Answer soft key.
Place a call
Input the phone number or extension then press the green Send button or Send soft key.
End a call
Press the red End button or End Call soft key.
Mute
Press the Mute button to turn mute on or off during a call.
Hold
To place a call on hold: Press the Hold soft key.
To resume a held call: Press the Resume soft key.
To resume a held call if one held and one active call are on the phone:
Press the Swap soft key. Alternately, use navigational buttons to select the held call then
press OK.
This will place the formerly active call on hold and resume the other.
Phone Display
The phone’s display changes while on an active call to show the information about the call
and other available features. The following four soft key options appear at the bottom of the
display: Transfer, Hold, Conference, End Call.
