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TROUBLESHOOTING
AD
DITIONAL
INFO
RMA
T
ION
Remote control
Problem
Cause
Remedy
See
page
The remote control
does not work nor
function properly.
The remote control may be operated
outside its operation range.
For information on the remote control operation
range, see
The remote control sensor on this system
may be exposed to direct sunlight or
lightening (invented fluorescent lamps).
Change the lighting or orientation of this system.
The battery may be worn out.
Replace the battery with new one.
There are obstacles between the sensor of
this system and the remote control.
Remove the obstacles.
The system control cable is disconnected
from the system connector jack of the
receiver and/or the DVD player.
Connect the receiver and the DVD player securely
with the system control cable.
DVD player (DVD-840)
Problem
Cause
Remedy
See
page
Power does not turn
on.
The plug is not completely inserted.
Connect the power cable firmly.
The receiver and the DVD player are
connected incorrectly.
Connect the system control cable properly between
the receiver and the DVD player.
The receiver is set incorrectly.
Check the setting (INPUT/Volume/MUTE/
Headphone) of the receiver.
—
Power suddenly
shuts off during
playback.
The auto-standby function of the receiver
works when the receiver does not receive
a playing signal transmitted from the
DVD player via the system control cable
for 30 minutes.
Check the connection of the system control cable
between the receiver and the DVD player.
No sound or
distorted sound
The sampling rate of a MP3, WMA or
MPEG-4 AAC file may not be
compatible with the DVD player.
Check the sampling rate and bit rate of the MP3,
WMA or MPEG-4 AAC file are compatible with the
DVD player.
Disc playback does
not start.
You may use a recordable media that is
not finalized.
Finalize the recordable media.
—
The disc label may not be facing up.
Place the disc in the disc tray with the label facing
up.
—
The disc may be defective.
Try to play back another disc. If the same problem
does not occur, the disc you want to play back is
defective.
—
MP3/WMA/MPEG-4 AAC disc may not
contain sufficient music tracks to be
played back.
Check that your disc contains at least 5 MP3/WMA/
MPEG-4 AAC music files.
—
The sampling rate of a MP3, WMA or
MPEG-4 AAC file may not be
compatible with the DVD player.
Check the sampling rate and bit rate of an MP3,
WMA or MPEG-4 AAC file are compatible with the
DVD player.
The message “HDMI
ERROR” is displayed
or there’s no picture
on the HDMI TV.
The wrong HDMI resolution is selected
or an HDMI error has occurred.
Check the HDMI Resolution setting and correct as
necessary.
Reset the HDMI settings.