Troubleshooting
En
13
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sh
Bluetooth
Problem
Cause
Solution
Cannot make the unit pair with a
Bluetooth
device.
The unit is turned off.
Turn the unit on and perform the paring (
P.8).
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, and perform pairing with the new
device.
This unit and the device are too far apart.
Pair the unit and device within a distance of 10 m (33 ft).
There is a device (microwave oven, wireless LAN, etc.) that outputs signals
in the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio-frequency
signals.
A
Bluetooth
adaptor, etc., that you want to pair with this unit has a passkey
other than “0000.”
Use a
Bluetooth
adaptor, etc., whose passkey is “0000.”
The
Bluetooth
device does not support A2DP.
Perform pairing with a device which supports A2DP.
Cannot make a
Bluetooth
connection.
The unit is turned off.
Turn the unit on.
Another
Bluetooth
device is connected.
Terminate current
Bluetooth
connection, then establish a
Bluetooth
connection with that device again.
The
Bluetooth
function of the device is turned off.
Turn on the
Bluetooth
function of the device.
The pairing information has been deleted.
Perform pairing again (
P.8).
This unit can be paired with eight devices. If pairing with a ninth device is
performed, the pairing information with the earliest connection date will be
deleted.
This unit is not registered on the device’s
Bluetooth
connection list.
Perform paring again (
P.8).
No sound is produced, or the sound is
interrupted during playback.
The volume of the connecting device is set too low.
Turn up the volume of the connecting device.
The connecting device is not set to send
Bluetooth
audio signals to the unit.
Switch the output of
Bluetooth
audio signals of the connecting device to
the unit.
The
Bluetooth
connection of the unit with the device has terminated.
Perform
Bluetooth
connection operations again (
P.9).
There is a device (microwave oven, wireless LAN, etc.) that outputs signals
in the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio-frequency
signals.
This unit and the connecting device are too far apart.
Move the connecting device to within 10 m (33 ft) of the unit.
