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3. Uninstalling the driver software

3. Uninstalling the driver software

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3.4 Windows 8/Windows 8.1

3.4 Windows 8/Windows 8.1

If it is interrupted or failed to install the driver software, uninstall it.
After the driver software has been uninstalled, install the driver software again.
The following describes how to uninstall the driver by using operations with
Windows 8.1 as an example.

1

Display the "Device Manager" window.

Plug this product into the USB port of your PC.
Double-click [PC] on the desktop or Start menu.
Click [Computer] - [System properties] from the menu, and start "Device Manager".

"Device Manager" window

Click

Click

Click

Click

Click

Click

TIP

When using Windows 8, [PC] is presented as [Computer].

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Содержание KCA-M538F

Страница 1: ...Userʼs Manual FOR SUPPORT SOFTWARE USB cable setup Ver 1 30 EUWV19C130 E136 Original instructions ...

Страница 2: ......

Страница 3: ...ort Round type connector 3 2 Driver software setup 2 1 USB cable applicable support software 5 2 2 Windows 2000 6 2 3 Windows XP 13 2 4 Windows Vista 19 2 5 Windows 7 24 2 6 Windows 8 Windows 8 1 30 2 7 Windows 10 42 3 Uninstalling the driver software 3 1 Windows 2000 XP 53 3 2 Windows Vista 55 3 3 Windows 7 58 3 4 Windows 8 Windows 8 1 61 3 4 Windows 10 64 ...

Страница 4: ......

Страница 5: ... on the unit Do not touch the connector with moist hands since this might cause electrical shocks Do not apply strong impacts to the unit since this might cause breakdowns When inserting or removing the connector grip the connector body Do not pull on the cable since this might cause wire breakage or connection defects If the cable becomes worn or damaged then promptly stop using it and ask your d...

Страница 6: ...g temperature 0 to 40 C Ambient storage temperature 20 to 60 C Ambient operating humidity 35 to 85 RH no condensation Ambient storage humidity 10 to 85 RH no condensation Cable length Overall length 5m Support controller SR1 LCC140 RCX221 RCX222 RCX240 RCX240S RCX340 RCX320 These OSs operating systems are applicable to the USB cable driver software Download and install the latest driver software f...

Страница 7: ... N1 RGEN L COM1 I O ROB CHARGE 200V L1 MOTOR I O N PWR ERR Controller Converter Round connector 8 pin male USB connector PC Personal computer Grasp the connector when inserting Communication connector 1 COM1 Press the cable s connector straight into the COM1 connector after aligning its arrow mark with the COM1 connector s triangular mark on left side as viewed when facing the unit ...

Страница 8: ...onsumption Max 50mA Ambient operating temperature 0 to 40 C Ambient storage temperature 20 to 60 C Ambient operating humidity 35 to 85 RH no condensation Ambient storage humidity 10 to 85 RH no condensation Cable length Overall length 5m Support controller TS X TS P TS S TS S2 TS SD These OSs operating systems are applicable to the USB cable driver software Download and install the latest driver s...

Страница 9: ...either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries 2 1 USB cable applicable support software The USB cable is applicable to the support software shown below POPCOM TS Manager VIP RCX Studio RCX Studio Pro Download and install the latest driver software from our website https global yamaha motor com business robot download index html USBD...

Страница 10: ...tallation folder start the work from Step 2 after Windows has started 1 Start Windows and insert the support software installation disc into the CD ROM drive of your PC If the setup program appears click the Exit button to end the program 2 Plug the USB cable into the USB port of your PC The Found New Hardware Wizard dialog box appears Click the Next button to continue Found New Hardware Wizard st...

Страница 11: ...ick Next to continue Install Hardware Device Drivers dialog box Example For KBG M538F USB Serial Port Click Select NOTE When plugging the KCA M538F USB Serial Port into the USB port of your PC KCA M538F 000 is shown 4 Specify the location of the driver file When the Locate Driver Files dialog box appears select CD ROM drives and click Next to continue Search for driver file Example For KBG M538F U...

Страница 12: ...cify Driver WinXP Vista 7 8 1 folder contained in the support software installation folder and then click OK For details about support software installation folders see 2 1 USB cable applicable support software 5 Window searches for the driver file When the driver file is found click Next to continue 6 Finish the driver installation When the dialog box appears indicating the driver software has be...

Страница 13: ...og box appears again Select Search for a suitable driver for my device recommended and click Next to continue Install Hardware Device Drivers dialog box Click Select 9 Specify the location of the driver file The Locate Driver Files dialog box appears again Select CD ROM drives and click Next to continue Search for driver file Select Click ...

Страница 14: ...ard window specify Driver WinXP Vista 7 8 1 folder contained in the support software installation folder and then click OK For details about support software installation folders see 2 1 USB cable applicable support software 0 Windows searches for the driver file When the driver file is found click Next to continue q Finish the driver installation The Completing the Found New Hardware Wizard windo...

Страница 15: ...ng the driver software check the COM port number assigned to the USB serial port 1 Start System Properties From the Start menu select Settings and click Control Panel Double click the Systems icon to open the System Properties screen Control Panel and System Properties Double click ...

Страница 16: ...displayed under Ports COM LPT When the controller side uses the round type dedicated connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Checking the COM port number Example For KBG M538F USB Serial Port COM port number 3 Close the Device Manager Click the butt...

Страница 17: ...nstallation disc into the CD ROM drive of your PC If the setup program appears click the Exit button to end the program 2 Plug the USB cable into the USB port of your PC The Found New Hardware Wizard dialog box appears Select Install the software automatically Recommended and click the Next button TIP When installing the driver another screen might appear asking whether to access the Window Update...

Страница 18: ...ify Driver WinXP Vista 7 8 1 folder in the support software installation folder and click Next For details about support software installation folders see 2 1 USB cable applicable support software 3 Install the driver software When the Hardware Installation dialog box appears click Continue Anyway to continue the installation TIP The message appears stating The software you are installing for this...

Страница 19: ... button Dialog box indicating the driver software has been installed Click 5 Install the USB serial port The Found New Hardware Wizard dialog box appears Select Install the software automatically Recommended and click the Next button TIP When installing the driver another screen might appear asking whether to access the Window Update Web site Select No not this time when asked ...

Страница 20: ...t support software installation folders see 2 1 USB cable applicable support software 6 Select the method for installing the driver software When the Hardware Installation dialog box appears click Continue Anyway to continue the installation TIP The message appears stating The software you are installing for this hardware has not passed Windows Logo testing to verify its compatibility with Continu...

Страница 21: ...lling the driver software check the COM port number assigned to the USB serial port 1 Start System Properties From the Start menu select and click Control Panel Double click the Systems icon to open the System Properties screen Control Panel and System Properties Double click ...

Страница 22: ...isplayed under Ports COM LPT When the controller side uses the round type dedicated connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Checking the COM port number Example For KBG M538F USB Serial Port COM port number 3 Close the Device Manager Click the butto...

Страница 23: ...tart Windows and insert the support software installation disc into the CD ROM drive of your PC If the setup program appears click the Exit button to end the program 2 Plug the USB cable into the USB port on your PC The Found New Hardware dialog box appears Click Locate and install driver software recommended Found New Hardware Wizard dialog box Example For KBG M538F USB Serial Port Click NOTE Whe...

Страница 24: ...you use the driver software for the USB cable that has been copied into the support software installation folder to install the driver software select I don t have the disc Show me other options and click the Next button Click Browse my computer for driver software advanced Click the Browse button and select the support software installation folder Check on Include subfolders and then click the Ne...

Страница 25: ...ars Click Install this driver software to install the driver software Window Security dialog Click 5 Finish the driver installation When the dialog box appears indicating the driver software has been successfully installed click the Close button Dialog box indicating the driver software has been installed Click ...

Страница 26: ...eck on Include subfolders and then click the Next button For details about support software installation folders see 2 1 USB cable applicable support software 7 Install the driver software The Window Security dialog box appears again Click Install this driver software to continue Window Security dialog box Click 8 Finish the driver installation The The software for this driver has been successfull...

Страница 27: ...COM port number for the USB serial port When the control side uses the Dsub connector KBG M538F USB Serial Port COM is displayed under Ports COM LPT When the controller side uses the round type dedicated connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Check...

Страница 28: ...disc into the CD ROM drive of your PC If the setup program appears click the Exit button to end the program 2 Plug the USB cable into the USB port on your PC A message appears stating that the device driver software is being installed After a while another message appears stating Device driver software was not successfully installed Message stating Device driver software was not successfully insta...

Страница 29: ...vices When the controller side uses the round type dedicated connector double click KCA M538F 000 Click the Update Driver button Update Driver button Double click Click Click Browse my computer for driver software Select the Includes subfolders check box and click the Browse button Update Driver Software dialog box Click Select this check box Click ...

Страница 30: ...utton For details about support software installation folders see 2 1 USB cable applicable support software Browse For Folder dialog box Select Driver in CD ROM Click Click the Next button in the Update Driver Software dialog box The Windows Security dialog box appears Click Install this driver software anyway The driver software will be installed Selecting Install this driver software anyway Clic...

Страница 31: ...vice driver software was not successfully installed 7 Install the driver In Device Manager double click USB Serial Port under Other devices to open the USB Serial Port Properties dialog box Click the Update Driver button to open the Update Driver Software dialog box Update Driver button Double click Click Click Browse my computer for driver software Select the Includes subfolders check box and cli...

Страница 32: ...he Update Driver Software dialog box The Windows Security dialog box appears Click Install this driver software anyway The driver software will be installed Selecting Install this driver software anyway Click 8 Finish installing the driver The message Windows has successfully updated your driver software appears Click the Close button to close the dialog box When the control side uses the Dsub con...

Страница 33: ...2 Click Device Manager When the control side uses the Dsub connector KBG M538F USB Serial Port COM is displayed under Ports COM LPT When the controller side uses the round type dedicated connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Checking the COM port ...

Страница 34: ...lowing describes how to install the driver by using operations with Windows 8 1 as an example 1 Start Windows and click Settings on the charm bar Move the mouse cursor to the upper right or lower right portion of the screen and click Settings on the charm bar Charm bar Click Click 2 Click Change PC settings When clicking Change PC settings on the charm bar the screen will change to the PC settings...

Страница 35: ...omputer Select Update and recovery in PC settings click Recovery and then click Restart now in the Advanced startup area to restart the computer Restart now button Click Click TIP For Windows 8 the Restart now button is provided in the Advanced startup area that appears by clicking PC settings General ...

Страница 36: ...mputer restarts the Choose an option screen will appear Click Troubleshoot on the Choose an option screen Choose an option screen 5 Click Startup Settings on the Advanced options screen Click Advanced options on the Troubleshoot screen and then click Startup Settings Troubleshoot screen ...

Страница 37: ...2 Driver software setup 33 2 6 Windows 8 Windows 8 1 Advanced options screen 6 Click Restart Click Restart on the Startup Settings screen to restart the computer Startup Settings screen ...

Страница 38: ...ver signature enforcement and then restart Windows Startup Settings screen after restarting 8 Insert the CD ROM supplied with the USB cable into the CD ROM drive When the setup program appears click the Exit button to exit this program NOTE When installing the driver from the support software installation folder it is not necessary to insert the support software installation disc 9 Plug the USB ca...

Страница 39: ...y the Device Manager window 1 Double click PC on the desktop or Start menu 2 Click Computer on the menu 3 Click System properties 4 Click Device Manager Device Manager window Click Click Click Click Click Click TIP When using Windows 8 PC is presented as Computer ...

Страница 40: ...ntroller side uses the round type connector double click KCA M538F 000 Click the Update Driver button Update Driver button Example For KBG M538F USB Serial Port Double click Double click Click Click Click Browse my computer for driver software Select the Includes subfolders check box and click the Browse button Update Driver Software window Click Click Select Select Click Click ...

Страница 41: ...utton For details about support software installation folders see 2 1 USB cable applicable support software Browse For Folder dialog box Click Click Select Driver in CD ROM Select Driver in CD ROM When clicking Next in the Update Driver Software window the Windows Security window will appear Click Install this driver software anyway Selecting Install this driver software anyway Click w Finish inst...

Страница 42: ... USB Serial Port under Other devices in the Device Manager window and then click the Update Driver button Update Driver button Double click Click Click Browse my computer for driver software Select the Includes subfolders check box and click the Browse button Update Driver Software dialog box Click Click Select ...

Страница 43: ...r in CD ROM When clicking Next in the Update Driver Software window the Windows Security window will appear Click Install this driver software anyway Selecting Install this driver software anyway Click r Finish installing the driver The message Windows has successfully updated your driver software appears Click the Close button to close the dialog box When the control side uses the Dsub connector ...

Страница 44: ... driver software check the COM port number assigned to the USB serial port 1 Start System Properties 1 2 3 Double click PC on the desktop or Start menu Click Computer on the menu Click System Properties System Properties Click Click Click Click TIP When using Windows 8 PC is presented as Computer ...

Страница 45: ...LPT When the controller side uses the round type connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Checking the COM port number Example For KBG M538F USB Serial Port Click Click COM port number COM port number 3 Close the Device Manager window Click the butto...

Страница 46: ...he following methods 1 Download the latest version from our website https global yamaha motor com business robot download index html USBDriver After downloading please decompress the data to any location 2 Plug the USB cable into the USB port of your PC 3 Display the Device Manager window 1 Double click PC on the desktop or Start menu 2 Click Computer on the menu 3 Click System properties 4 Click ...

Страница 47: ...er side uses the round type connector double click KCA M538F 000 Click the Update Driver button Update Driver button Example For KBG M538F USB Serial Port Double click Double click Click Click Click Browse my computer for driver software Select the Includes subfolders check box and click the Browse button Update Driver Software window Click Click Select Select Click Click ...

Страница 48: ... select the support software installation folder and click the OK button For details about support software installation folders see 2 1 USB cable applicable support software Browse For Folder dialog box Click Click Select Driver Select Driver Click Next in the Update Driver Software window 5 Finish installing the driver The message Windows has successfully updated your driver software appears Cli...

Страница 49: ...click the Browse button Update Driver Software dialog box Click Click Select When the Browse For Folder dialog appears select the Driver folder in the support software installation disc and click the OK button NOTE When you use the driver software for the USB cable that has been copied into the support software installation folder to install the driver software select the support software installa...

Страница 50: ...Close button to close the dialog box When the control side uses the Dsub connector close KBG M538F USB Serial Port COM Properties When the controller side uses the round type connector close KCA M538F USB Serial Port COM Properties Close the windows that are currently open such as Device Manager window When you have installed the driver software for the USB cable from the support software installa...

Страница 51: ...r software check the COM port number assigned to the USB serial port 1 Start System Properties 1 2 3 Double click PC on the desktop or Start menu Click Computer on the menu Click System Properties System Properties Click Click Click Click TIP When using Windows 10 PC is presented as Computer ...

Страница 52: ...hen the controller side uses the round type connector KCA M538F USB Serial Port COM is displayed Check the COM port number Example KBG M538F USB Serial Port COM3 COM port number is 3 KCA M538F USB Serial Port COM3 COM port number is 3 Checking the COM port number Example For KBG M538F USB Serial Port Click Click COM port number COM port number 3 Close the Device Manager window Click the button to ...

Страница 53: ...d insert the support software installation disc into the CD ROM drive of your PC Open My Computer CD ROM FTClean Then double click FTClean exe in the FTClean folder The FTDI Clean Utility will start FTDI Clean Utility TIP The setup program might appear after inserting the CD ROM In this case click the Exit button to end the program 2 Execute uninstallation 1 From the VID Hex drop down list select ...

Страница 54: ...button If the following dialog box appears during uninstallation click the Continue button When uninstallation is complete the right hand button changes to the Finish button so click it Confirmation dialog box Click When uninstallation is complete this button changes to Finish so click it 5 Exit the uninstallation utility When uninstallation is complete the FTDI Clean Utility dialog box appears ag...

Страница 55: ...oduct USB cable into the USB port Click on Computer select System Properties and click Device Manager to open it 2 Remove the serial port When the control side uses the Dsub connector right click KBG M538F USB Serial Port COM under Ports COM LPT When the controller side uses the round type dedicated connector right click KCA M538F USB Serial Port COM Select Uninstall from the right click menu Remo...

Страница 56: ...is device check box and click OK Confirm Device Uninstall dialog box Example For KBG M538F USB Serial Port Click Select 4 Delete the Universal Serial Bus controller Right click on M538F USB High Speed Serial Converter displayed under the Universal Serial Bus controllers group and select Uninstall from the right click menu Deleting the Universal Serial Bus controller Right click Click ...

Страница 57: ...stall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK After uninstalling click the button close the Device Manger Confirm Device Uninstall dialog box Click Select ...

Страница 58: ...Properties and click Device Manager to open it 2 Remove the serial port When the control side uses the Dsub connector right click KBG M538F USB Serial Port COM under Ports COM LPT When the controller side uses the round type dedicated connector right click KCA M538F USB Serial Port COM Select Uninstall from the right click menu Removing USB serial port Right click Click 3 Uninstall the driver soft...

Страница 59: ...3 Uninstalling the driver software 59 3 3 Windows 7 Confirm Device Uninstall dialog box Select Click ...

Страница 60: ...ollers group and select Uninstall from the right click menu Deleting the Universal Serial Bus controller Right click Click 5 Uninstall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK After uninstalling click the button to close the Device Manager Confirm Device Uninstall dialog box Select Click ...

Страница 61: ...r software again The following describes how to uninstall the driver by using operations with Windows 8 1 as an example 1 Display the Device Manager window Plug this product into the USB port of your PC Double click PC on the desktop or Start menu Click Computer System properties from the menu and start Device Manager Device Manager window Click Click Click Click Click Click TIP When using Windows...

Страница 62: ...ound type dedicated connector right click KCA M538F USB Serial Port COM Select Uninstall from the right click menu Deleting USB serial port Example For KBG M538F USB Serial Port Click Click Right click Right click 3 Uninstall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK Confirm Device Uninstall...

Страница 63: ...oup and select Uninstall from the right click menu Deleting the Universal Serial Bus controller Click Click Right click Right click 5 Uninstall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK After uninstalling click the button to close the Device Manager Confirm Device Uninstall dialog box Click ...

Страница 64: ...e has been uninstalled install the driver software again 1 Display the Device Manager window Plug this product into the USB port of your PC Double click PC on the desktop or Start menu Click Computer System properties from the menu and start Device Manager Device Manager window Click Click Click Click Click Click TIP When using Windows 10 PC is presented as Computer ...

Страница 65: ...type dedicated connector right click KCA M538F USB Serial Port COM Select Uninstall from the right click menu Deleting USB serial port Example For KBG M538F USB Serial Port Click Click Right click Right click 3 Uninstall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK Confirm Device Uninstall dial...

Страница 66: ...d select Uninstall from the right click menu Deleting the Universal Serial Bus controller Click Click Right click Right click 5 Uninstall the driver software When the Confirm Device Uninstall dialog box appears select the Delete the driver software for this device check box and click OK After uninstalling click the button to close the Device Manager Confirm Device Uninstall dialog box Click Click ...

Страница 67: ......

Страница 68: ...this manual please contact your distributor YAMAHA MOTOR CO LTD Robotics Operations Revision record Manual version Issue date Description Ver 1 00 Oct 2014 First edition Ver 1 10 Aug 2015 Sections Windows 8 Windows 8 1 were added Clerical error corrections etc Ver 1 11 Feb 2017 IM Operations contact information was changed Ver 1 20 Oct 2017 Section Windows 10 was added Ver 1 21 Mar 2018 Informatio...

Страница 69: ......

Страница 70: ...t Robot manuals can be downloaded from our company website Please use the following for more detailed information YAMAHA MOTOR CO LTD Robotics Operations 127 Toyooka Kitaku Hamamatsu Shizuoka 433 8103 Japan Tel 81 53 525 8250 Fax 81 53 525 8378 ...

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