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Appendix A: Frequently Asked

Questions

The section that follows covers many Frequently Asked Questions from users that call

Sensus Technical Services. Sensus encourages users to call Technical Services at

1-800-638-3748 if a question or problem arises, however, some answers and solutions to

the most Frequently Asked Questions are included here should a user wish to troubleshoot

problems.
Please note that the FAQs included here are only a small sampling from the Solutions Center

of our website. If you have internet access, you may get to the Sensus Solution Center by

going to the following link:
"http://na.sensus.com/Module/Solutions/Faqs/water"

How do I print my AutoRead reports to another

printer?

If you need to change the printer that the AutoRead reports print to, you change this setting

in the AutoRead program. Make sure you are in the AutoRead program, and go to the upper

left corner of the screen in the menu items, and click

View>System Parameters

. In the

window that appears, click the down arrow next to the printer currently selected in the

Printers box, and choose a different printer from the list.

Make sure the

Control

box at the bottom of this screen is set to

and then click the

button at the bottom of the window. If the printer you wish to use is not listed in this menu,

it means the printer is not installed on your computer. You must have this printer added to

your PC. Contact the person in charge of supporting the computers in your office to have

the printer added to the Windows Print Folder, or consult the Windows Operating System

help screens for "How to Add a Printer."

Appendix A: Frequently Asked Questions | 124

Содержание sensus AutoRead

Страница 1: ...AutoRead User Guide AUG 10030 03...

Страница 2: ...eproduction disclosure distribution or dissemination of this Document does not transfer title to license or grant any patent copyright trademark or other intellectual property rights This Document and...

Страница 3: ...grade 13 Set up Wifi and Ethernet Connections 14 Connect the FL650x Handheld Device to a Wi Fi Network 14 Add Firewall Program Exception 16 Set up the Ethernet Cradle 19 Set up the Ethernet Driver on...

Страница 4: ...7 Additional Route Processing Options 69 Load Multiple Routes 69 Add Questions to Meters in the Route 70 Move Unread or Unvisited Meters to a Different Route 74 Move Unread Meters from a Route 75 Cut...

Страница 5: ...AR500X Equipment 123 RadioRead Meters 123 Corrections with AR400x or AR500x Equipment 123 Appendix A Frequently Asked Questions 124 How do I print my AutoRead reports to another printer 124 How do I r...

Страница 6: ...rial Comms Unavailable mean when I try to Read Data or Load Data on my HHD 133 What does the error Problem with the Target Drive or File mean 134 What does Error Matching Model mean when I try to load...

Страница 7: ...ing systems AutoRead gives a utility the ability to choose from a wide variety of commercially available billing software packages as well as many custom designed packages because of its industry lead...

Страница 8: ...technical services team is available from 8 AM to 8 PM EST Monday through Friday to answer questions or solve problems with the software the HHD or vehicle systems the PhonRead systems or the meters t...

Страница 9: ...ions board and cables Make software changes to the mainframe Provide software for the emulator or communications Define the data structure for passing data between the mainframe and PC Be able to tran...

Страница 10: ...optional import and export fields for interfacing with AutoRead can be found in Appendix B Note The sample route must be created at the customer s location which means the FILE INTERFACE MUST BE INSTA...

Страница 11: ...ad record from the Note Code record This is because a separate record is created by the HHD for a note code left as well as a reading entered Perform a PC communications test with the HHD Once you rec...

Страница 12: ...ter properties for the dot matrix printer to Draft mode will speed the printing of the AutoRead reports Suggested System Precautions All computer equipment and peripherals including HHD charging stand...

Страница 13: ...can be helpful in restoring your AutoRead system should you ever have a problem with your PC or AutoRead software If the attempt is unsuccessful it is recommended that you save a backup to a network o...

Страница 14: ...re all of the components Connect the FL650x Handheld Device to a Wi Fi Network To use Wi Fi you need to be in range of a Wi Fi access point to make a connection To actively look for a network connecti...

Страница 15: ...ing to you may need to make some selections from pull down lists and enter a password Some information may not be required or will appear automatically When you are finished with the set up screens pr...

Страница 16: ...also disable it to keep it from appearing in the future When this dialog box is shown tap the Menu soft key and select Don t show this message from the list Add Firewall Program Exception With the Wi...

Страница 17: ...termine the status of the Windows Firewall If the Windows Firewall is off it is not blocking connections from your host system Regardless of the status we recommend adding the program exception as the...

Страница 18: ...click Browse to locate the application you wish to allow and click Add In this case the application is C AutoRead AutoRead exe 7 Verify that AutoRead is listed in the Allowed programs and features li...

Страница 19: ...ve a standard I O module replace it with a docking I O module Follow the instructions included with the kit 3 Attach the AC power cord to the power adapter Plug the power cord into an AC power supply...

Страница 20: ...nnect the dock to an Ethernet switch or to an internal network 8 Use communication software to communicate with the handhelds over an Ethernet network Follow the instructions included with the softwar...

Страница 21: ...3 Tap Connections 4 Tap Wifi 5 Tap Network Adapters and select SMSC9500 Ethernet Driver from the list of adapters 2 Before Using AutoRead 21...

Страница 22: ...o the Start screen 8 Click the Home icon to navigate to the Home screen Turn on Ethernet Support and Find your Devices 1 1 Navigate to the menu bar and choose View System Parameters Turn on Ethernet W...

Страница 23: ...e the Device List You can change the Device ID of a handheld device by choosing it from the Device List choosing the Set Device ID from the Commands list and clicking Execute Choosing Refresh Device L...

Страница 24: ...data cannot be deleted The Devices tab This is the default screen within Polling Devices and displays a list of the currently added Polling Devices in the selected Protocol along with a grid which di...

Страница 25: ...devices on the Polling Devices screen Note Device parameters may only be changed when there are no routes at a status of Device Loaded Data Loaded for that particular device otherwise these options ar...

Страница 26: ...lling software does not provide the High and Low reading limits to AutoRead Enable Text Notes When enabled this setting allows the operator to type in their own notes using the HHD keypad If disabled...

Страница 27: ...pported on the AR5000 model HHDs Times to retry when bad reading is received May be used if directed by Sensus Technical Services to improve MXU response in situations where RadioRead success is inter...

Страница 28: ...the multiplier applied The reading shown is multiplied by the value of the multiplier if any imported from the billing software or programmed into the register For example if the reading taken is 234...

Страница 29: ...a non route meter Enter note on apply Only available if one of the Prompt option has been checked When enabled if the operator chooses the Apply option to store the reading at the currently displayed...

Страница 30: ...er will first be prompted to either search the route for that Meter ID or apply the reading to the current location If Search is selected and the Meter ID cannot be found on the route an additional pr...

Страница 31: ...that AutoRead passes to billing by the size of the units that are assumed i e 0015 x 1000 15 000 gallons If the billing software passes the multiplier information to AutoRead in the route file AutoRe...

Страница 32: ...mmed this value is stored in the SmartPoint It can be used for auditing purposes to let a utility know which user programmed a specific SmartPoint Utility Code Valid values are 0 15 can be used to dis...

Страница 33: ...user to select how readings are exported from FlexPro back to AutoRead Users have the option to export either ALL readings received from SmartPoints or only the LAST reading received Setting this opti...

Страница 34: ...as the 100G FL through 700G FL gas SmartPoints M2 Available Instructs the FlexPro application to attempt SmartPoint programming in two way mode Two way SmartPoint transmitters include the 510M 520M a...

Страница 35: ...l turn Valid values are AutoDetect Sensus Invensys Rockwell Equimeter American Actaris Schlumberger Sprague National Lancaster Elster Other Clockwise Rotation Other Counterclockwise Rot AutoDetect is...

Страница 36: ...ers Resolution Will be one of the following valid values 0 1x 1x 10x 100x 1000x 0 01x and 10000x Leak Detection Threshold This value is used to determine a leak condition Will be one of the following...

Страница 37: ...ng programming Setup FlexNet Radio Reconfigures both the frequency selected above and the RF parameters in the SmartPoint The RF parameters are set to the following default values Meter Sample Rate 1...

Страница 38: ...pon the pressure settings applied High Pressure Shutoff Option to have the Valve close if the High Pressure threshold is reached based upon the pressure settings applied Maximum Pressure Threshold Val...

Страница 39: ...on will become active When Add is pressed you are prompted for a note reference number seen to the left of the note text on the screen the note text and whether or not you would like to include this n...

Страница 40: ...Performed field does not accept free form input from the HHD operator they must choose from the list of presets as determined here Editing Options The Add Modify and Delete options work in the same f...

Страница 41: ...but it may be helpful for certain reasons to list more than one device in order to allow loading of more than one VXU route to a disk for the meter readers Please see Section 7 1 Load Multiple Routes...

Страница 42: ...nter in AutoVu and AutoRead It also will cause the software to consider a meter with a note entry as a read meter even though no meter reading was taken Increment Read Count on High Low Violations Thi...

Страница 43: ...chnical Services at 1 800 638 3748 or their Sensus Sales Representative Changing the VXU band is a violation of your FCC license and may cause your system to not operate properly Channel This setting...

Страница 44: ...laptop The reading shown will reflect the actual reading combined with the multiplier that is provided from the billing software Unformatted The meter readings will appear as the raw reading data str...

Страница 45: ...ed to transfer the file from the mainframe computer to the PC These steps vary depending on your particular billing software so please contact your billing system s technical support for the appropria...

Страница 46: ...hing to remember is that a route in AutoRead refers to each line on the Process Routes screen the right portion of the screen Each line represents a route or a group of meters that are read together N...

Страница 47: ...data of the current set of meters to be processed By now any existing data in the HHD should have been Read and Backed Up Before Clearing a route be sure that the correct route is selected a Select t...

Страница 48: ...for the new route information to be Imported Important If a status other than No Meters Data Not Loaded is displayed there may have been an error during the Clear operation Check the column labeled Er...

Страница 49: ...tected Refer to Section 7 5 Route Exceptions for more information Note Once the route information is successfully imported to AutoRead questions can be added to the route prior to loading it Refer to...

Страница 50: ...the unit Be sure to retrieve any necessary readings from the HHD prior to executing a Load Data function After performing the Load Data function successfully the status of the route is Device Loaded...

Страница 51: ...efore performing a Read Data function If you are unclear about the particular procedures for loading and reading multiple routes please refer to 7 1 2 Read Data The next step is to perform a Read Data...

Страница 52: ...f configured to do so AutoRead will automatically print a predetermined set of meter management reports after the user performs the Read Data function These reports are intended to give the user an op...

Страница 53: ...gram create route file 2 Open AutoRead Open AutoRead program 3 Clear Clear old route information 4 Import Import new route information 5 Load Data Load route information to a disk 1 Create a route fil...

Страница 54: ...at your utility For example Book 6 Route 2 West Side Commercial etc Routes in AutoRead can have any name that the user wishes and a single route in AutoRead can consist of several individual books or...

Страница 55: ...hat the selected route is the correct one and click Yes If the selected route is not the correct route to clear click No d Once the selected route is successfully Cleared its status will change to No...

Страница 56: ...e appears to the left of the route name after performing an Import function Route Exceptions have been detected Refer to Section 7 5 for more information Note Once the route information is successful...

Страница 57: ...is very important AutoRead will only allow certain functions to be performed based on the route s current status This feature is intended to protect the user from inadvertently losing data or reading...

Страница 58: ...Routes screen c On the Process Routes screen select the Vehicle protocol before processing readings from a Vehicle drive by clicking Vehicle under Route Processing in the tree view to the left d Once...

Страница 59: ...Required Data Available or Complete Data Available an error occurred during the Read Data process Check the column labeled Error for the selected route and refer to Appendix A or contact Sensus Techni...

Страница 60: ...consumption unread meters and a statistical summary of the data among other things If no reports printed after performing a Read Data function and you would like to use the reports refer to Appendix A...

Страница 61: ...chRead Handheld RadioRead or Vehicle under Route Processing to work on routes for that type of device Select the route to be processed by clicking on the route listed on the right portion of the scree...

Страница 62: ...are no readings that need to be collected from the route being cleared If a Clear function is performed by mistake on a route that is still being read please contact Sensus Technical Services at 1 800...

Страница 63: ...re Upon successful execution of the Load Data command the route s status is Device Loaded Data Loaded At this time the device is ready for the meter reader to collect the data on the unit To select mu...

Страница 64: ...encountered while performing any of the functions refer to Appendix A or call Sensus Metering Systems Technical Services at 1 800 638 3748 before proceeding with any function Do not perform this func...

Страница 65: ...ed and does not need to be performed separately If for some reason the reading file is not in the export directory after performing a Read Data function check the error column on the Process Routes sc...

Страница 66: ...utes need to be selected before executing this command To select multiple routes first click the first of these routes then hold down the Ctrl key on the keyboard and click to select the others All of...

Страница 67: ...the new route file s information The route file contains the list of meters to be read and is prepared by the billing software If the route is not at No Meters Data Not Loaded status use the Clear fun...

Страница 68: ...6 Route Processing Functions 68...

Страница 69: ...d route You will see a Device ID box Select the desired HHD ID number and then click the green Save check mark at the top of the screen The route must be in a status of No Meters Data Not Loaded or Re...

Страница 70: ...rent device ID during the Load process as described in the previous note Add Questions to Meters in the Route The proper time to add questions to a route of meters to be read is after the Import funct...

Страница 71: ...s often you may find it convenient to use the shortcut of pressing Ctrl F instead 5 First click the selection of whether you wish to search by Account Number Meter ID Address or MID ID MID ID is the s...

Страница 72: ...d attempt another search using different criteria 7 Once you have found the meter to attach the question to right click on that meter to return to the menu and click Question Editor to bring up the Qu...

Страница 73: ...e question that was previously added can be modified Click on the question to select it and then click on the Modify button Highlight the question and click the Delete button to delete the question 10...

Страница 74: ...hese transactions left but not a reading An account that is Unvisited has no transactions taken by the meter reader After readings have been taken with a HHD Vehicle Unit or PhonRead Scheduler and pro...

Страница 75: ...in meter in the route If the you need to split the unread meters between two or more devices or routes then it is necessary to perform a Cut and Paste or a Copy and Paste procedure to split the meters...

Страница 76: ...ters then clicking the Apply button In this example we will choose Un read meters After clicking Apply only the unread meters are displayed on the Meters tab 5 Click the Select All button to highlight...

Страница 77: ...y procedure may take several moments depending on the number of selected meters and the speed of the computer Once AutoRead has finished the Cut operation the Meters Tab will display no Un read meters...

Страница 78: ...opy and Paste In other words the destination route must be Imported but not yet loaded to the reading device It is not possible to Import again after moving meters When pasting additional meters to an...

Страница 79: ...meter readings for billing and generate the AutoRead Route Management reports When the Read function finishes the status of the route should be either Backup Required or Complete depending on whether...

Страница 80: ...m the route on the HHD is the presence of the bold e next to the route name in the AutoRead Process Routes screen If no bold e exists next to the route name in AutoRead then the meters were not Route...

Страница 81: ...Meter ID but other reasons are possible Refer to the troubleshooting section or contact Technical Support for further information The Record column refers to the number of the record in the import fil...

Страница 82: ...the meter In addition it is sometimes necessary to change the register or top part of a meter The register is the part of the meter that has wheels which display the reading Each Sensus register produ...

Страница 83: ...D itself The HHD then compares the Meter ID number to the one for the current page that is displayed on the HHD If the number matches it applies the reading to that page in the HHD If the Meter ID num...

Страница 84: ...to take the reading It is possible to add the billing address to the system for the meter reader if desired but typically the Service Address is sufficient There are situations when more than one met...

Страница 85: ...ead allows readings to be added from within the AutoRead software as well In order to add reading transactions to accounts from within AutoRead the route must be in a Backup Required Data Available or...

Страница 86: ...Re Process function after entering all notes and readings to ensure that they are added to the reading file that is transferred into the billing software 6 Similarly to add a notecode to an account cl...

Страница 87: ...the AutoRead program can print on reports generated by AutoRead when performing the Re Process function after adding the notes Note It is not necessary to perform the Re Process function after adding...

Страница 88: ...View in the top left of the Menu Bar then on System Parameters There is an area labeled Process Routes on Startup with a check box for the available protocols If this box is checked AutoRead will open...

Страница 89: ...ad program The Help Button The Help button can be found on every screen of the AutoRead application By clicking this button you can get more information about the current screen The Help button also a...

Страница 90: ...oRead the main Tree View items are the same as the Toolbar Items Polling Devices Process Routes Reports and Serial Communications The Hide Tree View Button The Hide Tree View button is located in the...

Страница 91: ...e Current View area is used for changing properties on a given screen Global vs Individual View There are two main ways of displaying the routes on the Process Routes screen These two ways are Global...

Страница 92: ...ht portion of the screen This is referred to as a Global view of the routes Display an Individual Route To change to an Individual view click the plus sign next to Handheld Protocol to display the ind...

Страница 93: ...The Sort By Menu Box The Sort By drop down menu box below the Print button allows you to sort the Meters tab by four options Import Sequence Read Sequence Account ID and Meter ID It is possible to ch...

Страница 94: ...ng system Bad Reads All accounts that indicate a bad register reading Unvisited Locations A list of all accounts that did not have any activity Examples are note code marked location bad reading etc W...

Страница 95: ...a work order record Note The information in the Imported Data screen is provided by the billing software and will not be present if it has not been set up in the interface between AutoRead and the bil...

Страница 96: ...ute Exceptions tab is not visible The Status Bar The Status Bar is a small message window located just below the Hide Tree View button This message window displays certain error messages or other feed...

Страница 97: ...there is a field labeled Additional Information that can be chosen to pick up the name field or any other user defined field that is desired in the reports Additional Information is a catchall field...

Страница 98: ...eter ID indicates a non route meter AMR ID Meter ID Mismatch Available in RadioRead VehicleRead and PhonRead Protocols and printed either automatically or individually from the Reports tab The AMR ID...

Страница 99: ...le only in the PhonRead Protocol and printed individually from the Reports tab The Call Log report available exclusively to the PhonRead Protocol lists caller ID information in the event that you have...

Страница 100: ...f a Previous Reading was not imported the meter will not show up on this report Cumulative Summary Report Available in all protocols but must be selected in the Route Maintenance global level on the G...

Страница 101: ...t please note that this is a summary report It will only print when multiple routes are selected Electric Peak Demand Reset The Electric Peak Demand Reset report lists both the electric meters in whic...

Страница 102: ...n an expected range this report will not print A exclamation point listed before a reading indicates that the reading was manually entered through AutoRead Information Changed This report is only avai...

Страница 103: ...vidually from the Reports tab The Location Change report lists meters that have had their GPS positions edited in the AutoVu program Manual Read Exception Available in all protocols and printed either...

Страница 104: ...uring the reading of a route Transactions may include malfunctions notes programmed MIUs questions readings work performed and or tampers Meter Change Out This report is only available for the HandHel...

Страница 105: ...utomatically or individually from the Reports tab The MIU Master Route report lists all transactions by MIUs MIU NCT Log Available only in the PhonRead protocol and printed either automatically or ind...

Страница 106: ...Please note that AutoRead must be run with the A switch in order to apply these MIU parameters MIU Status Available only in the PhonRead protocol and printed either automatically or individually from...

Страница 107: ...r a multiplier to be found during reading it must have been programmed into an ECRIII register and programmed for Extended Read Mode OMNI registers base the multiplier off of the reading resolution an...

Страница 108: ...ip and or parity with the MXU were detected MXU Worksheet Available in RadioRead and VehicleRead protocols and printed either automatically or individually from the Reports tab The MXU Worksheet provi...

Страница 109: ...list if NO other problems were found Since all activity displays please note that these results may contain valid readings denoted RR for RadioReads or MR for Manual Readings valid note codes denoted...

Страница 110: ...om the Reports tab or individually from the Polling Devices Notes tab The Note Master report lists the ID and text for every preset notecode available to you during reading These notes are contained i...

Страница 111: ...t number mismatch a port ID mismatch a dry shot port a port type mismatch or a port invalidation from another meter Programmed MXUs Available only with the VehicleRead protocol and printed either auto...

Страница 112: ...ly those MXUs that were imported can be programmed By default this report is grouped by status and displays the MXU ID Meter ID and the address of the account MXUs that were read and not programmed be...

Страница 113: ...ster Malfunction Available in all protocols and printed automatically or individually from the Reports tab The Register Malfunction report lists meters for which AutoRead detected a malfunction Regist...

Страница 114: ...s and printed either automatically or individually from Reports tab The Register Text Mismatch report lists all accounts in which the text found during the reading differs from the text imported from...

Страница 115: ...outes are selected Route Exceptions Available in all protocols and printed either automatically or from the Reports tab The Route Exceptions report lists all the meters on a route for which exceptions...

Страница 116: ...cally or individually from the Reports tab The Route Statistical Summary report lists statistical data for the meter readings on a route In addition this report displays some of the statistics availab...

Страница 117: ...hicle protocols and lists meters for which alarms were detected on the SmartPoint sometime in the past thirty five days Route Title Page Available in all protocols and printed automatically when selec...

Страница 118: ...he Route Title Page acts as a cover for the generated reports Tamper Detect Available only with the PhonRead protocol and printed either automatically or individually from the Reports tab 9 Reports 11...

Страница 119: ...of 0 indicates no such tampering Units of Measurement Mismatch Available in all protocols and printed either automatically or individually from the Reports tab The Units of Measurement Mismatch report...

Страница 120: ...nsumption from the previous reading period Total Consumption is the difference between the previous and current readings therefore if a previous reading was not imported the meter will not show up on...

Страница 121: ...Meter TouchRead Meters Corrections with AR400X Equipment Device Error Message on HHD A Device Error indicates that the gun was not making proper contact with the Touch Pad or if good contact is being...

Страница 122: ...is the correct location then pressing the PageDown key will move you to the next address and you may continue reading the rest of the route If you are at the correct address you will first need to ma...

Страница 123: ...AR500x Equipment No Response from Device Message on HHD On a RadioRead account a No Response from Device message indicates that the MXU did not communicate and more troubleshooting is required A note...

Страница 124: ...e the printer that the AutoRead reports print to you change this setting in the AutoRead program Make sure you are in the AutoRead program and go to the upper left corner of the screen in the menu ite...

Страница 125: ...an printing the entire set of AutoRead reports First you will want to make sure that the route in AutoRead that you wish to view or print has data available If you have performed a Read Data command o...

Страница 126: ...your HHD route it means there is another route that is assigned to that same device that is already in a Device Loaded Data Loaded status Check the Status column in each route each line on the Proces...

Страница 127: ...not display this message For a 4000 series HHD try pressing the following 3 keys at the same time Page Up Page Down Shift Try to do this with the HHD in the stand This will reboot the HHD and will ta...

Страница 128: ...ly recreating the route file in your utility billing program and trying to Import again will correct the problem If not try to determine if there have been any recent software changes to AutoRead or y...

Страница 129: ...or all the routes assigned to the device you are trying to process and see if there are any other routes for the device that show a status of Device Loaded Data Loaded If there are other routes in Dev...

Страница 130: ...ad together It is VERY IMPORTANT to remember that if you Load routes together as a group you must Read Data on them together as well AutoRead will not allow you to retrieve readings for only one route...

Страница 131: ...he screen You are provided with a window to add a new Note number and Note text To delete an existing Notecode highlight the desired Notecode and then click the Delete button next to the Add and Modif...

Страница 132: ...the units To prepare for your call with the Technician you should attempt to locate a backup file for the AutoRead program These will end with either cbk or sbk for the file extension If you are unsu...

Страница 133: ...To do this leave the HHD in the stand and press the Page Up Page Down Shift keys on the HHD all simultaneously The HHD screen should go blank for a moment and then in 15 to 30 seconds the HHD will co...

Страница 134: ...If you get any other errors contact Sensus Technical Services at 1 800 638 3748 What does the error Problem with the Target Drive or File mean This error can occur during a route Backup or during an...

Страница 135: ...ion menu and selecting User ID Software Version The first four digits of the serial number reflect the device type Check the available protocols in the AutoRead software by opening the AutoRead progra...

Страница 136: ...oRead click View Routes and then Maintenance On the right side of the screen click the General tab Half way down the screen you should see the VXU Disk Drive window To the right of the VXU Disk Drive...

Страница 137: ...reading an HHD or VXU device remain the same as those listed in Sections 4 and 5 of the included manual with the exception of the Import step described below After clearing the route the next step is...

Страница 138: ...nHance select the Reading Group to be imported or none if there are no reading groups configured Please contact IMSoftech technical support for any questions on the use of Reading Groups within InHanc...

Страница 139: ...w you can specify a range with a dash For example to import books 1 2 3 and 4 in that order specify 1 4 If selecting multiple books not in sequence separate the book numbers with commas For example to...

Страница 140: ...n front of Include Inactive Accounts to select this option Next you must select the Service Type s to be imported by clicking the listed type in the Service Type box Even if there is only one type for...

Страница 141: ...any questions on accessing the Reading File Maintenance menu or how to calculate these reads please contact IMSofTech s InHance billing technical support How do I add in an MXU Programmer to my List o...

Страница 142: ...Held RadioRead in the Tree View to the left and your new MXU Programmer route displays on the Process Routes screen The programmer route uses the same commands a regular route does Clear Import Load R...

Страница 143: ...nd a plus sign to the left 5 Click the plus sign to the left of the communication port to show the next layer This will either say Standloop II or Standloop III depending on the model of charging stan...

Страница 144: ...guration When the configuration process has completed AutoRead will return to the Commands window 12 To see if the Device ID has been correctly configured view the status line at the bottom of the Aut...

Страница 145: ...tomer Account Number Identifier for Billing 40 Service Address AllRequired Field Imp Exp Text string of address of actual location of Meter 40 Meter Type AllRequired Field Imp Exp Meter Type Code See...

Страница 146: ...egrees form of Latitude 11 GIS Longitude VE RRCI PR Imp Exp Floating point number representing the Latitude measurement of a Geocoded Location Expressed in Decimal Degrees form of Longitude 11 2 Optio...

Страница 147: ...ll Export Read of the status register available on some Landys Gyr electric meters 4 Last Name All Imp Exp Customer s Last Name Note If first and last name are not separate fields in import file you c...

Страница 148: ...ad The read would then be expressed in 1s of gallons For a Sensus AMR register the multiplier in the export is the actual multiplier that was programmed in the AMR Register This was not available in a...

Страница 149: ...DD 2 Read Date mmdd All Export Read date extracted from the Read Date stamp of the reading transaction expressed as 2 digit month followed by 2 digit day mmdd 4 Read Date mmddyy All Export Read date e...

Страница 150: ...ll Export Name of Route in AutoRead being exported 30 Route Sheet Comment All Imp Exp Meter Location Notes 40 Service Location Line1 All Imp Exp Can be used to specify meter location within property 4...

Страница 151: ...ceived by for this meter 3 Expected Call Time CI PR Export Expected Call Time of a PhonRead Call In Session The time the MIU was expected to call the office computer 19 9 MIU ID CI PR Imp Exp Meter In...

Страница 152: ...unication Device Manufactured Date HH TRHH RR Export Manufacture Date of transmitter as recorded in the work order 19 Communication Device Type HH TRHH RR Export Type or model information of the trans...

Страница 153: ...hold HH TRHH RR Export The number of units that need to pass per interval to flag a leak on Port 1 of the transmitter Works in conjunction with Leak Detection Consecutive Reads Expressed as Disabled 1...

Страница 154: ...rammed into the transmitter for Port 2 Expressed as Cubic Feet Cubic Meters Liters or Gallons 16 Flexnet Number of Index Dials HH TRHH RR Export Number of significant index dials to be read electronic...

Страница 155: ...ate HH TRHH RR Export Manufacturing date of the meter as recorded in the work order Expressed as mm dd yyyy 19 Meter Serial Number Work Order HH TRHH RR Export The serial number of the meter as record...

Страница 156: ...d in the HHD even for a non work order route 40 Work Performed HH TRHH RR Export Description asa entered in the work order by the HHD operator in the field May be selected from a list of presets defin...

Страница 157: ...the AutoRead application are as follows A Master Meter B Rockwell Sensus Invensys ECR AMR registers C Teledyne Brown D Rockwell TTR E Neptune ARB I through V G Equimeter H Hexagram K Kent L Landis Gyr...

Страница 158: ...xtra meter record in AutoRead with a meter ID of 12345678 D The high low and previous reads would not be applicable to the extra records N Normal Number of extra records 0 U Usage Which is normal for...

Страница 159: ...nsus Tamper Detect Module TDM D Neptune ARB VI Data Format 1 E Sensus MultiRead Module F Tamper Detect Loop TDL L Sensus TouchCouple 0 Unused Note 7 Note 7 AutoRead will export the following Read Type...

Страница 160: ...t 7 Kiloliters 8 Liters 9 Watt Hours 10 Kilowatt Hours Note 9 Note 9 These Time fields all have the format MMDDYYhhmm where MM is Month of Year 01 12 DD is Day of Month 01 31 YY is Year of Century 00...

Страница 161: ...Ring 8 Install 16 Error CRC RAM 32 Error Low Voltage 64 Error CRC EEProm 128 Tamper 256 undefined 512 undefined 1024 undefined 2048 undefined 4096 undefined 8192 undefined 16384 undefined 32768 undef...

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Xylem sensus AutoRead, Руководство пользователя

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