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Network I/O Units – Technical Manual

ADPRO

16

33355_00

7. 

Select the firmware file (.img), and then click 

Open

.

The system will now upgrade the unit's firmware. When successful, the message 

Transfer successful 

will 

appear in the Windows Command screen.

2.5

Troubleshooting Firmware Updates

If updating the firmware fails, then check if TFTP is active in your operating system, and check the network 
settings.

TFTP not active or blocked by firewall

NetFinder uses TFTP (Trivial File Transfer Protocol) to update the base unit's firmware. You may need to enable 
TFTP in your Windows operating system.
Also, check if your firewall is not blocking the TFTP application.

To enable TFTP in Windows, proceed as follows:

1. 

Choose 

Start 

Control Panel

 > 

Programs and Features

.

2. 

Click 

Turn Windows features on or off

.

3. 

In the list of Windows features, select the 

TFTP Client 

checkbox.

4. 

Click 

OK

.

Network issue

For updating the firmware, the PC that has NetFinder installed and the base unit must be in the same network 
segment. The PC needs to connect to the base unit, but the base unit also needs to communicate back to the 
PC. If updating the firmware fails, then check the IP address and subnet mask of both PC and base unit.

For example: the PC with NetFinder has IP address 10.0.0.3 and subnet mask 255.255.0.0.
The base unit has IP address 10.0.2.10 and subnet mask 255.255.255.0.
The PC can connect to the base unit, because it can connect to any device with IP address in the 10.0.x.x range. 
However, the base unit cannot connect to the PC, as it can only reach the 10.0.2.x range. In this case, the 
firmware update will fail.
To solve the issue: use NetFinder to modify the subnet mask of the base unit (in this case to 255.255.0.0), and 
then run the firmware upgrade again.

2.6

Input Circuits

Below are the NEOL, SEOL, and DEOL configurations for the inputs. Use SEOL and DEOL with monitored 
inputs only.

For correct operation, you also have to indicate the used input circuit configuration in the XO client software. For 
more information, see the 

XO Client Software User Manual

 (21796).

Содержание ADPRO 49841000

Страница 1: ...ADPRO Network I O Units For ADPRO NVR Technical Manual March 2018 Doc 33355_00 ...

Страница 2: ......

Страница 3: ...ntain the system Liability You agree to install configure and use the products strictly in accordance with the User Manual and product documents available from Xtralis Xtralis is not liable to you or any other person for incidental indirect or consequential loss expense or damages of any kind including without limitation loss of business loss of profits or loss of data arising out of your use of t...

Страница 4: ...out wheeled bin means that within the European Union the product must be taken to separate collection at the product end of life This applies to the device but also to any accessories marked with this symbol Do not dispose of these products as unsorted municipal waste If you need more information on the collection reuse and recycling systems please contact your local waste administration You can a...

Страница 5: ...e Configurations 9 1 5 Identifying New Units 9 1 6 Specifications Base Unit 9 1 7 Specifications Extension Unit 10 1 8 LED Indicators 10 2 Installation 12 2 1 Connections and Adjustments 12 2 2 Replacing or Removing a Unit 13 2 3 Setting the Base Unit IP Address 14 2 4 Updating the Firmware 15 2 5 Troubleshooting Firmware Updates 16 2 6 Input Circuits 16 3 Frequently Asked Questions 18 ...

Страница 6: ...Network I O Units Technical Manual ADPRO 6 33355_00 ...

Страница 7: ...st system controls the Net I O units through the Ethernet network 10 Mbps network only The base unit offers l 4 monitored or unmonitored inputs for voltage free contacts The possible states are o idle o alarm o tamper short circuit monitored inputs only o tamper open circuit monitored inputs only l 4 relay outputs voltage free switchover contacts with status LED l 3 LED indicators for the system s...

Страница 8: ...ontrolling the unit must be running firmware version XO 4 02 or above l For an extension unit o the extension unit hardware must be version 2 V2 o its base unit must fulfil the requirements as listed above If any of the above requirements is not fulfilled the units will function as the legacy units with unmonitored inputs only 2 states idle alarm The new units are backwards compatible with the leg...

Страница 9: ... this case configure all inputs of the extension units as NEOL For details see Input Circuits on page 16 1 5 Identifying New Units You can easily identify the new units The labels for the new units on the packaging and on the unit itself indicate the new hardware and firmware versions V2 The legacy units do not have these labels Below are examples of new labels A indicates version 2 hardware B ind...

Страница 10: ...LEDs D18 on relay K1 activated D19 on relay K2 activated D20 on relay K3 activated D21 on relay K4 activated The extension unit is set to an address from 0 to 2 using DIP1 Address 3 is not supported by the software For details see Installation on page 12 1 8 LED Indicators The following LED indicators are available on the Net I O units LED Description Green LED on base unit only indicates that the...

Страница 11: ...ADPRO Network I O Units Technical Manual 33355_00 11 Note The three system LEDs power fault and recording are on simultaneously when the unit s IP address is still at the default setting ...

Страница 12: ...stments Caution Before plugging or unplugging any extension units switch off the power to the base unit Plugging or unplugging extension units with power on may result in permanent and irreparable damage to the base and or extension units The table below provides an overview of the connectors ...

Страница 13: ...details see Requirements for Monitored Inputs on page 8 OUT 1 4 Voltage free switchover relay contact outputs Each output has a common terminal C and a normal open NO and normal closed NC terminal DIP1 extension units only DIP switch to set the extension unit address from 0 to 2 address 3 is not supported in the ADPRO NVR software as indicated in the table below The switch for the most significant...

Страница 14: ...three system LEDs on the base unit will light up simultaneously if the unit is still set at the default address The extension units do not have an IP address You assign them an address or sequence number using the DIP switch on the unit For details see Connections and Adjustments on page 12 Use the NetFinder tool to locate all base units on your network and set their IP addresses You can find the ...

Страница 15: ...network segment The firmware update uses the Trivial File Transfer Protocol TFTP Make sure it is enabled on your PC For instructions see Troubleshooting Firmware Updates on page 16 To update the base unit firmware proceed as follows 1 Start NetFinder on your PC 2 Click Search NetFinder will indicate the Net I O units in green 3 Click the desired unit and then click Reboot 4 Select the Force bootlo...

Страница 16: ... NetFinder installed and the base unit must be in the same network segment The PC needs to connect to the base unit but the base unit also needs to communicate back to the PC If updating the firmware fails then check the IP address and subnet mask of both PC and base unit For example the PC with NetFinder has IP address 10 0 0 3 and subnet mask 255 255 0 0 The base unit has IP address 10 0 2 10 an...

Страница 17: ...SEOL Short circuit alarm 1K1 idle Open circuit tamper Normally closed NEOL Short circuit idle Open circuit alarm Normally closed SEOL Short circuit tamper 1K1 idle Open circuit alarm Normally open DEOL Short circuit tamper 1K1 alarm 3K3 idle Open circuit tamper Normally closed DEOL Short circuit tamper 1K1 idle 3K3 alarm Open circuit tamper ...

Страница 18: ... monitored inputs are not available on V3100 devices Monitored inputs require firmware version XO 4 02 or above which is not compatible with the V3100 devices However you can use the new Net I O units with the V3100 device but the inputs will function as unmonitored inputs only I have a spare legacy Net I O unit available Can I use it to replace a faulty new Net I O unit with monitored inputs No T...

Страница 19: ......

Страница 20: ...2223 Middle East 962 6 588 5622 Asia 86 21 5240 0077 Australia and New Zealand 61 3 9936 7000 A Disclaimer about this document statements about Intellectual Property Copyrights and Liability as well as a General Warning are available in an earlier section of this document Document No 33355_00 ...

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