8
Warranty Conditions & Recycling Information
If the products do not have the agreed quality at the time of transfer of risk, MAS Elektronik AG shall be
entitled to remedy the defect or make a replacement delivery at your discretion. In the case of defect
removal / replacement, MAS Elektronik AG acquires ownership of the dismantled / replaced components /
devices during the removal / replacement. MAS Elektronik AG uses spare parts or components that are new
or as good as new in accordance with the usual industry standard within the scope of production as well as
for defect removal / replacement. The warranty for wearing parts (for example batteries and batteries) is 6
months. If the device has a built-in data memory (hard disk, flash memory or similar), the customer is
responsible for a backup before returning. MAS Elektronik AG is not liable for data losses of sent in customer
devices. MAS Elektronik AG reserves the right to restore factory settings for submitted devices. Please make
a note of your personal settings if necessary. MAS Elektronik AG is not liable for any non-product supplied by
the customer (eg DVDs, hard disks, flash memory, batteries). The claims for defects are fulfilled according to
the current legal warranty. The warranty is valid only in the country where the product was purchased. The
following are excluded from the warranty: Damage to the polish, the accessories, the batteries, accidental
damage, damage due to misuse, dirt, water, battery leakage, counterfeiting. Also excluded are damages
caused by repair work of unauthorized agencies and damage caused by the installation of a firmware upgra-
de, unless it was necessary to install the upgrade in order to enable assured properties in the first place.
MAS Elektronik AG shall not be liable for loss or damage resulting from improper use of the device
(disconnected or combined with other devices), injury to the customer due to use of the device or due to
force majeure or other reasons. For a proper and smooth handling of warranty cases / repairs you need an
RMA number. These are available on the Internet at http://www.xoro.de/service/ or by phone (s.u.)
Please send the device in its original packaging including all accessories with a copy of the proof of purchase,
a description of the fault and the RMA number (please make a note of this on the package):
MAS Elektronik AG
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude
Germany
Contakt the XORO Customer Service:
Phone:
+49 4161 800 24 24 (Mon-Fri: 11.00 - 17.00 Uhr)
Email:
We are happy to help you with any questions regarding operation or if problems occur with your device.
Recycling of electrical appliances
The product has been designed and manufactured with high quality materials and components that
are recyclable and reusable. This crossed-out wheeled bin on the product or on the packaging means
that the product complies with European Directive 2012/19 / EU.
See local regulations for dispose of electronic equipment separately. Observe local regulations and do
not dispose of old products with normal household waste. By properly disposing of old products, you
contribute to the protection of the environment and human health.
Recycling of paper and cardboard
The material recycling symbol on the packaging box and user manual means that they are recyclable.
Do not dispose of it with normal household waste.
Recycling of plastics
The material recycling symbol on plastic parts means that they are recyclable. Do not dispose of it
with normal household waste.
The green dot
The green dot on cartons means that MAS Elektronik AG pays a tax to the society for waste avoidance
and secondary raw material extraction.
Batteries
Every consumer is legally obliged to return batteries to a collection point in his community or in
commerce so that they can be disposed of in an environmentally friendly way. Please do not dispose
of batteries with household waste.
EU declaration of conformity
With the CE mark MAS Elektronik AG declares that this product fulfills the basic requirements and
guidelines of the European regulations. If this product is used in accordance with this instruction
manual, the product complies with the requirements of the RED 2014/53 / EU Directive.
Further information, as well as a detailed EC declaration of conformity for download can be found in
the download area of this device on the website of MAS Elektronik AG (www.xoro.de).
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