XK041023/XK041024 – 3
rd
Gen LED Truck Tailgate Light
Input Voltage
Max Power Draw
Red – 48” / 60”
Max Power Draw
White – 48” / 60”
12-15V DC
13W / 18W
10W / 12W
Warranty and Disclaimer
Within THREE years after the purchase date, the original buyer
may return any XKGLOW products that has one or more
LEDs that fail to illuminate, due to a defect in materials or workmanship.
Installation of this product must be performed by a licensed professional. Should the failure of the product be the result of
damage occurring as a result of improper installation, alteration of the product or an act or omission on the part of the consumer,
this warranty is void. XKGLOW Lighting shall not be responsible for any consequential damages which arise from the use and/or
installation of the product. If the kit is installed in any manner other than specified, XKGLOW Lighting reserves the right to deny any
warranty claims at the discretion of the technical support department. Any product return must include the original packaging,
invoice number and a statement of the alleged defect. Upon receipt of the returned product, the company will test the product for
defect. If the results of the testing do not support the warranty claim, do not reveal any defect or indicate consumer negligence in
the installation and handling of the product, then the product will be returned to you and you will be charged a reshipping fee. If the
product is returned from an address within the continental United States, within the first 30 days after purchase, and is found to be
defective, XKGLOW Lighting will exchange or refund the original purchase expense. This offer does not extend to the cost for
shipping charges on any international packages.
Additional Disclaimer Terms
Please check your local and state laws for the proper use of this product.
•
Improper installation of electrical products such as lighting may cause damage to any vehicle or device to which the improperly
handled or installed lighting is attached.
•
Improperly installed product may cause electrical injury to persons.
•
Installation of this product must be performed by a licensed professional.
•
XKGLOW assumes no liability for the installation of the product.
•
Warranty or liability will not exceed the product purchase price, which shall be buyer’s sole and exclusive remedy.
•
Return/Exchange Procedure
1. Email [email protected] to notify us of the product issue as well as the item number and name of customer on invoice.
2. We will send you the trouble-shooting guide to fix the issue, or to narrow down which of the component(s) need to be replaced.
If the issue still exists, we will ask you to send back the defective items to be replaced.
3. Please send the returned item as instructed, along with claims and a telephone number where you can be reached.
4. After the returned item(s) have been accepted and inspected, we will issue a refund or replace the items ASAP. For refunds,
item(s) must be sent to XKGLOW within 14 days from date of purchase. Original shipping charges are not refundable.
We always stand behind our products and are committed to our customers! For questions you may have, please contact
[email protected]. We normally respond within 24 hours. (Monday-Friday).
