Roborock Customer Service Center - Technical Support
4. Q: What should I do when I feel it is too noisy?
A:
As a product that truly helps you to clean your home thoroughly, it is
normal to makes some operating noises. You can download Mi Home
APP, connect it to your machine and then select the Silent mode. Or, you
can also start the machine when there's no one at home with the remote
control function or the timer cleaning function.
5. Q: Can it clean effectively?
A:
The floating main brush structure of the machine is capable of fitting
closely onto the floor to take waste into the dust bin; the high power fan
provides high negative pressure to collect dust; the self-regulating side
brush is capable of cleaning waste along the wall and in front of furniture;
the inertial navigation based path programming algorithm allows the
machine to cover all areas by cleaning in Z-shape first, then efficiently
work along the wall; the combination of the features above ensures its
good cleaning effectiveness.
6. Q: Is mopping possible for the machine?
A:
Of course. The mopping module consists of a 140ML high-capacity
water tank, main brush equal-width mopping cloth, constant-speed water
outlet filter and rear auxiliary wheel, and is capable of effectively
removing dust on the floor.
7. Q: How long will it take to clean my home?
A:
It depends on operating time, room size, furniture arrangement, etc. In
generally, it takes not more than 60 minutes to clean a 80 sq.m.
two-bedroom flat, and may be shorter if furniture is well arranged and
there is little trash.
8. Q: Is it suitable for overseas markets?
A:
The power supply works well in the range of 100-240V/50-60HZ and
thus can be used in overseas markets.
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