Installation
14
DocuMate 520 Scanner Installation Guide
Check Out the Scanner
After installing the scanner and software, you will see a scanner
icon on the Windows taskbar (at the bottom right corner of the
computer screen). If the scanner is properly connected, the
scanner icon looks like the one pictured below.
If the Scanner Is Not Properly Connected
If the scanner icon on the Windows taskbar has a red “X” through
it, the scanner is not properly connected.
Check for one of these possible problems:
•
Is a cable loose or not plugged in securely?
Inspect all
cable connections. Make sure all the cables are plugged in
securely.
•
Is the scanner’s power light on?
If the light does not come
on, plug the power adapter into another electrical outlet.
•
Is the scanner’s locking tab in the locked position?
Slide
the locking tab to the unlocked position. If you tried to scan with
the scanner locked, you must restart your computer after
unlocking the scanner.
•
Did you restart the computer after installing the software?
If you didn’t restart the computer, it may not have loaded all of
the software files. Try restarting your computer.
Refer to the Readme file on your installation CD. The Readme file
contains additional information that may help you diagnose
problems connecting the scanner. Also see “Troubleshooting” on
page 59 for more information.
Scanner Icon
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