Administrator Tools
248
Xerox
®
WorkCentre
®
6655 Color Multifunction Printer
System Administrator Guide
Network Logs
Log files are text files of recent printer activity that are created and stored in the printer. Log files are
used to monitor network activity or troubleshoot network problems. A Xerox customer support
representative can interpret the encrypted format log files.
Only use this feature if instructed by Xerox Support.
Downloading a Network Log Using a USB Flash Drive
1.
At the printer control panel, press the
Machine Status
button, then touch the
Tools
tab.
2.
Touch
Network Settings
>
Network Logs
.
3.
Touch
Enhanced
.
4.
Touch
OK
.
Enhanced records a detailed list of network actions that have occurred on the printer. Only use
enhanced logging when instructed to do so by your Xerox service or support technician as it can
cause increased job processing times.
The printer restarts.
5.
Navigate back to the Network Logs screen.
6.
Insert a USB Flash drive in the USB port on the back of the printer, then touch
Download Enhanced
Log File
. A confirmation message displays when file transfer is complete.
7.
To disable enhanced logging, touch
Basic
, then touch
OK
.
8.
Remove the USB Flash drive, then touch
Restart
.
The printer restarts.
Downloading a Network Log
1.
In CentreWare Internet Services, click
Properties
>
General Setup
.
2.
Click
Network Logs
.
3.
For Information Level, select an option.
−
Basic
records a minimum list of network actions that have occurred on the printer.
−
Enhanced
records a detailed list of network actions that have occurred on the printer. Only use
Enhanced logging when instructed to do so by a Xerox representative, as it can cause increased
job processing times.
4.
For Additional Content, select the log types that you want to download.
5.
Click
Start Download
.
6.
When the file is ready, at the prompt, click
Download File Now
.
7.
To view or save the downloaded file, select
Open
or
Save
.
8.
Click
Close
.
