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Troubleshooting
178
Xerox
®
WorkCentre
®
6027 Multifunction Printer
User Guide
Printing Takes Too Long
Probable Causes
Solutions
The printer is set to a slower printing mode,
for example, for printing on glossy or
heavyweight paper.
It takes more time to print on certain types of special paper.
Ensure that the paper type is set properly in the driver and at
the printer control panel.
The printer is in Power Saver mode.
Wait for the printer to come out of Power Saver mode. It takes
time for printing to start when the printer is coming out of
Power Saver mode. If the page does not print at the rated speed
of the printer, there could be a network or printer installation
issue.
The way the printer was installed on the
network could be an issue.
Determine if a print spooler or a computer sharing the printer is
buffering all print jobs and then spooling them to the printer.
Spooling can slow print speeds. To test the speed of the printer,
print some information pages such as the Office Demo Page.
The job is complex.
Wait. No action needed.
Printer is Making Unusual Noises
Probable Causes
Solutions
There is an obstruction or debris inside the
printer.
Turn off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Condensation has Formed Inside the Printer
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that
is heated quickly.
Probable Causes
Solutions
The printer has been sitting in a cold room.
Allow the printer to operate for several hours at room temperature.
The relative humidity of the room is too high.
•
Reduce the humidity in the room.
•
Move the printer to a location where the temperature and
relative humidity are within the operating specifications.