Xerox WorkCentre 3335, Руководство пользователя, Страница: 194 / 236

Fax Problems
Note: If you cannot send and receive faxes, ensure that you are connected to an approved
analog or digital telephone line.
If you cannot send or receive faxes correctly, refer to the following tables.
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Symptoms
Causes Solutions
The document is not scanned
using the document feeder. The document is too thick, too
thin, or too small. Use the document glass to send
the fax.
The document is scanned at an
angle. The document feeder guides are
not adjusted to the width of the
document. Adjust the document feeder
guides to fit the width of the
document.
The fax that the recipient received
is blurry. The document is incorrectly
positioned. Position the document correctly.
The document glass is dirty. Clean the document glass.
The text in the document is too
light. Adjust the resolution. Adjust the
contrast.
There is a problem with the
telephone connection. Verify that the telephone line is
working, then resend the fax.
There is a problem with the fax
machine of the caller. Make a copy to verify that your
printer is operating correctly. If the
copy was printed correctly, have
the recipient verify the condition
of the receiving fax machine.
The fax received by the recipient is
blank. The document was loaded
incorrectly.
• Document feeder: Place the
original document face up.
• Document glass: Place the
original document face down.
Fax was not transmitted. The fax number is wrong. Verify the fax number.
The telephone line is incorrectly
connected. Verify the telephone line
connection. If it is disconnected,
connect it.
There is a problem with the fax
machine of the recipient. Contact the recipient.
The fax is not installed or is not
enabled. Verify that the fax is installed and
enabled.
194 Xerox ® WorkCentre ® 3335/3345 Multifunction Printer
User Guide
Troubleshooting