Error Messages and Codes
2-57
T30: RH Sensor Failure
T32: LED Over Temperature Failure
T34: IU Motor Overheating Failure
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Use Service Diagnostics to check the
current ambient humidity inside the
printer.
Is the sensor operating correctly? See
“Environmental Specifications” on
page 1-15.
Is the printer operating humidity within its
optimal range?
Replace the
Temp/Humidity
Sensor Board.
Replace the
Engine Controller
Board.
Notify customer of
the environmental
specifications.
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Check for proper clearances around the
printer and ensure proper fan operation.
Go to step [2].
Advise customer
on clearance for
the printer.
Replace an
inoperable fan.
1
Verify the ribbon cables and wiring
harness to the LED are properly seated
and not crimped or damaged down to the
Engine Controller Board.
Reseat or replace
damaged wiring
harness.
Replace in the
following order:
LED
Engine Controller
Board.
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Cycle power to the printer.
Does the error still appear?
Go to step [2].
Complete.
2
Inspect the Electrical Card Cage Fan for
proper operation and adequate airflow.
Is the fan operating and installed
correctly?
Replace the
Engine Controller
Board.
Replace the
Electrical Card
Cage Fan.
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