Error Messages and Codes
2-53
Install or Reseat [CMYK] Toner Cartridge
Replace [CMYK] Toner Cartridge
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Has all the tape and packaging material
been removed from the Toner Cartridge?
Go to step [2].
Remove the
material.
2
Is the Toner Cartridge installed and
seated properly?
Go to step [2].
Reseat the Toner
Cartridge.
3
Remove the toner cartridge and tap on a
hard surface to break up any compacted
toner in the toner cartridge.
Reinstall the toner cartridge.
Does the error still appear?
Go to step [4].
Complete.
4
Verify the toner sensor magnets are
properly seated in the toner sensor
actuators.
Are the magnets seated properly?
Go to step [5].
Replace the Toner
Sensor Actuator.
5
Use service diagnostics to check the
CMYK Toner Cartridge Sensor.
Does the sensor function correctly?
Replace the
Engine Controller
Board.
Go to step [6].
6
Is the toner sensor board wiring harness
free from defects and securely
connected?
Replace the
Engine Controller
Board.
Replace the
wiring harness or
Toner Sensor
Board.
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Is the toner cartridge installed and seated
properly and all packaging material has
been removed?
Go to step [2].
Reseat the toner
cartridge or
remove packing
material.
2
Use service diagnostics to verify if the
Toner Cartridge is at or near end-of-life?
Replace the toner
cartridge)
Go to step [3].
3
Remove the toner cartridge and tap on a
hard surface to break up any compacted
toner in the toner cartridge.
Reinstall the toner cartridge.
Does the error still appear?
Go to step [4].
Complete.
4
Remove the toner cartridge and visually
check to see if there is toner in the
cartridge.
Is the toner cartridge empty?
Have the customer
replace the Toner
Cartridge.
Replace the
Engine Controller
Board.
Содержание Phaser 7300B
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Страница 220: ...7 204 Phaser 7300 Color Printer Service Manual PL 5 2 Printer Unit Chassis 2 of 2 and Power Supplies S7300 104 N...
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