Xerox Phaser 7300B, Руководство по обслуживанию

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Troubleshooting 3-89
Unexpected Colors
The colors produced by the printer are dramatically different from the color expected.
.
Troubleshooting Procedure
Step Question or Action Yes No
1 Print the Color Reference Page and evaluate
the colors.
Are the colors on the Color Reference Page
representative of what the customer expects? Complete, the
problem is with
the customer
application. Go to step [2].
2 Perform the Light and Dark Color Balance
procedure.
Did this fix the problem? Complete Go to step [3].
3 Print a Supplies Page to check the Imaging
Unit life remaining.
If the imaging unit is reaching it’s maximum
image count, the printer will not hard stop due
to pixel count, but this can reduce print-quality.
Have the
customer
replace the
Imaging Unit. Go to step [4].
4 Print the 100% Solid Fill Test pattern and check
for any missing primary colors.
Is the problem with a single color? Go to step [5]. Go to step [7].
5 Is there debris or contamination on the LED
Head? Clean them with
a dry, lint free
cloth. Go to step [6].
6 Swap the LED Head of the problem color with
any other LED Head.
Print a Solid Fill Test Pattern.
Has the problem moved with the LED Head?
Replace the
defective LED
Head. Go to step [7].
S7300-023
Printed Image
Color Expected