
4-80
Phaser 6180 Color Laser Printer Service Manual
General Troubleshooting
Operating System and Application Problems
Windows 2000, Windows XP, Windows Server Troubleshooting
Note
For Window XP, select Classic Look or the Windows XP procedures will
not match the following procedures. To select
Classic Look
, click
Start
,
Settings
,
Taskbar,
and
Start Menu
. Select the
Start Menu
tab, and then
Classic Start Menu
. Click
OK
.
This troubleshooting section assumes you have completed the following
tasks.
■
Loaded a Phaser printer PCL or PostScript printer driver.
■
Printed and kept a current copy of the Configuration page.
Verify Settings
1.
Verify the settings on the Configuration page.
■
IP Address Source
is set to:
DHCP
,
Control Panel
,
BOOTP
, or
Auto
IP
(depending on your network configuration).
■
Current IP Address
is set correctly. (Note this address if it is
assigned by Auto IP, DHCP, or BOOTP.)
■
Subnet Mask
is set correctly (if used).
■
Default Gateway
is set correctly (if used).
■
LPR
is enabled. Verify that the LPR and AppSocket settings are set
as desired.
■
Interpreters
:
Auto
,
PCL
, or
PostScript
(depending on your driver).
2.
Verify that the client is logged into the network and printing to the correct
print queue. The user should also have access to the Phaser printer
queue.
Verify Driver Installation
1.
From the desktop, right-click
My Network Places
, and select
Properties
.
2.
Right-click
Local Area Connection
and select
Properties
.
3.
Click the
General
tab. View the list of installed network protocols to verify
that TCP/IP is installed. (For more information, contact your network
administrator.)
4.
Click
Install
to install any components not listed, and then restart your
computer.
5.
From the
Start
menu, select
Start
>
Settings
>
Printers and Faxes
.
6.
Right-click the printer icon, and select
Properties
.
7.
Click the
Advanced
tab. Verify that the correct printer driver is installed.
Содержание Phaser 6180
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Страница 318: ...4 84 Phaser 6180 Color Laser Printer Service Manual General Troubleshooting ...
Страница 376: ...5 58 Phaser 6180 Color Laser Printer Service Manual Print Quality Troubleshooting ...
Страница 377: ...6 Chapter Adjustments and Calibrations In this chapter Adjustments Calibrations Parameter Setting ...
Страница 386: ...6 10 Phaser 6180 Color Laser Printer Service Manual Adjustments and Calibrations ...
Страница 387: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedure Cleaning Maintenance ...
Страница 500: ...110 Phaser 6180 Color Laser Printer Service Manual Service Parts Disassembly ...
Страница 594: ...10 54 Phaser 6180 Color Laser Printer Service Manual Plug Jack and Wiring Diagrams ...
Страница 595: ...A Appendix Reference Contents Phaser 6180 Menu Map Firmware Update Printer Chain Link Codes Acronyms and Abbreviations ...
Страница 606: ...A 12 Phaser 6180 Color Laser Printer Service Manual Reference ...
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