Phaser 3600 Printer Service Manual
5-13
Print-Quality Troubleshooting
Black Print
The entire image is black.
Initial Actions
■
Check the paper transfer path.
■
Ensure there is no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
Example Print
■
Transfer Roller, PL1.1.7
■
Laser Scan Unit, PL1.1.15
■
Print Cartridge, PL1.1.34
■
HVPS, PL1.1.29
■
Main Board, PL1.1.19
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Print a demo page.
Does the error still occur when
printing?
Go to step 3.
Go to step 2.
2
Print a customer application page.
Does the error still occur?
Go to step 3.
Complete.
3
Check the paper condition.
Is the paper dry, recommended type,
and loaded in the correct position?
Go to step 4.
Replace the
paper.
4
Check the Print Cartridge for damages.
Is the Print Cartridge damaged?
Replace the
Print Cartridge.
Go to step 5.
5
Check the Transfer Roller for correct
installation. Reseat the Transfer Roller
(page 7-43).
Does the image quality improve?
Complete.
Go to step 6.
Black P
r
i
n
t
Содержание Phaser 3600
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