Cleaning for media tray jams: media pick rollers
Approximate time to complete: 5 minutes
If you are experiencing media feeding problems including mispicks and
multiple picks at the standard (upper) media tray, you can generally correct
the problem by cleaning the media-pick rollers and the media pick pad with
isopropyl alcohol.
The printer guides you through the necessary steps to perform cleaning.
You will need the pick roller cleaning tray included in the cleaning kit when
you run the
Clean: Media Tray Jams
routine from the printer’s front
panel.
Note
Media picking problems can also occur when the maintenance
tray is not properly latched. You may need to remove and re-latch
the maintenance tray to cure a media picking problem. Refer to
the information on replacing the maintenance tray for detailed
instructions.
1.
When the printer is on and the
Ready
message appears, press the
Clean
button. The printer displays the first selection in the menu:
Clean:Light Stripes
<---- Clean Test
2.
Press the left arrow
(<---)
button until the following message
appears:
Clean:Media Tray Jams
<---- Clean Test
3.
Press the
Clean
button once again.
4.
The following message appears:
Print Instructions?
Continue Print
