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WorkCentre M20/M20i Firmware Installation Guide  

 

Note:

 

You can upgrade directly from any previous version.  

 

Print the Connect Page and System Data Reports 

1.  On the M20/M20i, select 

Machine Status

 button. 

2. Scroll 

to 

Reports

 and select 

Enter

3. Scroll 

to 

Connect Page

 and select 

Enter

. The Connect Page will print. 

4.  Repeat above steps to print the System Data report. The System Data report will print. 

Upgrading M20/M20i Network Firmware 

Important Note:

   This release includes the v2.22 (M20i) of the Network firmware version. 

The Network Firmware must be at version 2.22 (M20i) BEFORE 
performing the upgrade.

  

If the Network Firmware version listed on the current Connect page is 
V2.22 (M20i), you do not need to perform a Network Firmware upgrade, 
and you can proceed to the 

Upgrading M20/M20i Machine Firmware

 

section.

 

 Note: 

 

If you have not already done so – Unzip the file (M20_XXX_release.zip) and 
extract the files to a convenient location on your workstation.   

Power off the M20i and then power it back on. Locate the Network Firmware Version on the 
Connect page report. If it is not V2.22 (M20i), perform the following steps: 

1.  Turn off any pop-up blocker you may have running on your system. 

2.  Open your internet browser and enter the IP address of the WorkCentre as noted from 

the System Data List. The CentreWare Internet Services Web UI will be displayed. 

3. Select 

the 

Maintenance

 tab. You will be prompted for a 

User ID

 and 

Password

. The 

factory defaults are: 

User Name:

 admin 

Password:

 1111 

4. Select 

Firmware Upgrade

5. Select 

the 

Network Firmware Download

 radio button. 

6.  Browse to the location where you unzipped the firmware upgrade files. Choose the file 

M20i_Vxxx.axf

7. Select 

Upgrade

. A message will display to confirm the upgrade, click 

OK

. A pop-up will 

display Upgrade in Progress. Click 

OK

8.  The WorkCentre M20/M20i will display a 

Program Upgrade Please Wait…

 message on 

the User Interface. After a few minutes the WorkCentre M20/M20i will reboot. 

Do not 

proceed until the M20 reboots.

 

9.  Print the Connect Page report from the Report menu to confirm the software version is 

now at the latest version. 

Upgrading M20/M20i Machine Firmware 

1.  Open your internet browser and enter the IP address of the WorkCentre as noted

 

from

 

the

 System Data List

. The CentreWare Internet Services Web UI will be displayed. 

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