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158

6 Troubleshooting

E-Mail Print/StatusMessenger Problems

Symptom

Cause/Remedy

Cannot check the printer's status
via e-mail.
(StausMessenger)

Cannot use the E-mail Print
feature.

Check to see if [Properties] > [Port Status] > [StatusMessenger] or [E-mail Print] on
CentreWare Internet Services is set to [Enabled].

Check the following settings under [Properties] > [E-mail] on CentreWare Internet
Services.
• Is the e-mail address of the printer configured?
• Are the rest of the settings such as the SMTP server and POP3 server set

correctly?

• Is [Permitted E-mail Address] (e-mail addresses from which the printer accepts e-

mails) enabled? Is your addresses included in [Permitted E-mail Address]?

Is [Password for Read-Only Data] or [Password for Print Job] entered correctly in the
e-mail (if either password is set)?
Make sure to specify the same password as the one set under [Properties] > [E-mail]
on CentreWare Internet Services.

Are the commands written in the e-mail correct?
Make sure to write commands correctly.

Refer to

• "3.9 Printing Using E-mail - E-mail Print -" (P. 70)
• "7.5 Checking the Printer Status via E-mail" (P. 176)

Are the SMTP server and POP3 server running normally?
Consult your network administrator to see if the servers are running normally.

The printer does not notify errors
via e-mail (StausMessenger)

Check to see if [Properties] > [Port Status] > [StatusMessenger] on CentreWare
Internet Services is set to [Enabled].

Check the following settings under [Properties] > [E-mail] on CentreWare Internet
Services.
• Is the e-mail address of the printer configured?
• Are the rest of the settings such as the SMTP server and POP3 server set

correctly?

• Are the items or events to be notified of set correctly?
• Are the recipients’ e-mail addresses set correctly?

Are the SMTP server and POP3 server running normally?
Consult your network administrator to see if the servers are running normally.

Some items are not displayed on
job history

If you view the history of E-mail print jobs on CentreWare Internet Services, [Job
Name], [Owner], [Host Name], [Host I/F], and [Job Submission Time] will be blank.
The above items will be blank also on [Job History Report]. [Port] on [Job History
Report] will be printed as [POP3].

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Содержание DocuPrint C3055

Страница 1: ...DocuPrint C3055 C3055 DX User Guide...

Страница 2: ...rming the required procedures It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of similar nature regardless of whether they will be used T...

Страница 3: ...Act 1992 in Australia New Zealand These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate ra...

Страница 4: ...to the control panel by password entry Print User Control Controls access to the printer by the Authentication feature Data Reception Control Controls access to the printer by IP address when a LPD or...

Страница 5: ...1 Main Components and Functions 33 Main Unit 33 Control Panel 36 Control Panel Display 37 2 2 Switching On Off the Power 38 Switching On the Power 38 Switching Off the Power 38 2 3 About the Earth Fau...

Страница 6: ...ay 85 Changing the Paper Types of the Trays 1 4 86 Setting the Paper Sizes of the Trays 1 4 87 Auto Tray Selection Feature 89 5 Control Panel Menus 90 5 1 Overview of the Common Menus 90 Menu Structur...

Страница 7: ...Auditron Administration Features 188 Overview of the Authentication and Auditron Administration Features 188 Configuring the Authentication and Auditron Administration Features 189 Registering Login I...

Страница 8: ...us troubleshooting tips and maintenance information This guide is on the CD ROM of the Driver CD Kit under Model specific Manual PDF Document CD ROM Documentation HTML Describes how to set up the prin...

Страница 9: ...to load paper in the printer 5 Control Panel Menus Describes the control panel menus and how to configure them 6 Troubleshooting Contains problem solving procedures that help quickly resolve problems...

Страница 10: ...e The names of the menu items on your computer or the printer s control panel display or the names of the reports lists that can be printed from the printer The names of the keys on your computer keyb...

Страница 11: ...firmly grip the recessed areas on both sides of the machine with three or more persons Lifting the machine by gripping any other areas can cause the machine to fall and result in injuries When liftin...

Страница 12: ...led be sure to lock the castor stoppers An unlocked machine may fall over or slide and cause injuries For Power Earth Connection The power specifications are listed below The specifications that apply...

Страница 13: ...f the following Gas pipe which can be ignited and explode Telephone line earth wire or lightning rod which can draw an excessive electric current if hit by lightning Water faucet or pipe whose electri...

Страница 14: ...ess specifically instructed in the related manuals A high voltage component can cause electric shocks Do not try to alter the machine configuration or modify any parts An unauthorized modification can...

Страница 15: ...and you can get burnt Never throw a drum cartridge into an open flame Toner remaining in the cartridge can cause an explosion and you can get burnt Never use a vacuum cleaner when you clean spilled to...

Страница 16: ...ning and caution labels placed on the machine Do not touch areas with labels indicating high voltage or temperature This can cause an electric shock or burn With the duplex unit optional for the DocuP...

Страница 17: ...the Models Other than those Available in China This product network expansion card optional includes RSA BSAFE encryption software from RSA Security Inc JPEG Code Our printer software uses some of the...

Страница 18: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Страница 19: ...ter the printer and a computer can be connected using the following methods Parallel connection Connecting the printer and a computer using a parallel cable default Enable USB connection Connecting th...

Страница 20: ...set up also in the following environments NetWare Used when sharing and managing the printer using a NetWare server default Enable SMB Used when printing using a Windows network default Enable IPP Use...

Страница 21: ...ndows 98 Me USB Print Utility software by Fuji Xerox Co Ltd must be used USB Print Utility can be installed from the CD ROM of the Driver CD Kit included with the printer 3 Supported on Windows 98 Sec...

Страница 22: ...nto the connector using the metal pieces on both sides of the connector 3 Plug the other end of the parallel cable into your computer 4 Switch the printer on USB Connection When using USB connection i...

Страница 23: ...network cable that supports 100BASE TX or 10BASE T 1 Switch the printer off 2 Plug the network cable into the interface connector on the rear side of the printer 3 Plug the other end of the network c...

Страница 24: ...ts Lists P 171 The printer can obtain its IP address also by using a BOOTP or RARP server If using a BOOTP or RARP server set Get IP Address to BOOTP or RARP If using a DHCP server the printer s IP ad...

Страница 25: ...el is displayed 9 Confirm your selection by pressing the Eject Set button The display shows Reboot to apply settings for 3 seconds and returns to the setting screen You will reboot the printer after s...

Страница 26: ...cept the selection The current subnet mask is displayed 18 Enter the subnet mask in the same way you entered the IP address and press the Eject Set button to confirm your entry 19 Press the button to...

Страница 27: ...s the button until the desired protocol is displayed Example IPP 6 Press the button to select the protocol Port Status is displayed 7 Press the button to accept the selection The current setting is di...

Страница 28: ...n a TCP IP network Some of the control panel settings can be set also on the service s Properties tab Note CentreWare Internet Services cannot be used when your printer is a local printer Supported Op...

Страница 29: ...ng or disabled In such case the buttons are displayed as URL links For information on how to set up your web browser refer to the online help for the web browser If you want to change the display lang...

Страница 30: ...d optional is installed StatusMessenger The printer can notify its status via e mail to users who have been registered through this feature You can set the e mail addresses of the users and the items...

Страница 31: ...nter The port number can be changed under the Properties tab Protocol Settings HTTP If you change the port number you must enter a colon and then the port number after the address When SSL TLS server...

Страница 32: ...print drivers refer to the manual included in the PS Driver Library CD For the DocuPrint C3055 PostScript print drivers are included in the PostScript software kit optional Uninstalling a Print Driver...

Страница 33: ...alled the cover A when opened using the lever A and the cover B when opened using the button B 5 Bypass tray Load paper here when printing using the bypass tray The bypass tray can accommodate plain p...

Страница 34: ...o prevent the interior of the printer from overheating Important Locking the ventilation hole causes heat build up in the printer which causes the printer to malfunction 4 Power cord connector Connect...

Страница 35: ...of the printer that holds the cartridges rotates and the cartridges deposit toner on paper 2 Drum cartridge Consists of a photosensitive drum an intermediate transfer belt and a waste toner box An ele...

Страница 36: ...links when the hard disk optional is being accessed 6 Cancel Job button Pressed to stop printing 7 button Pressed to advance to the next menu item or option The button is used also when using the Secu...

Страница 37: ...d the options installed Print Screen When the printer is printing or waiting for data the print screen is displayed on the display The following is an example of the print screen of when the printer i...

Страница 38: ...medy the error Switching Off the Power Important The Power Saver lamp blinks when the hard disk is being accessed when the printer is in the Power Saver mode Do not switch the power off when the Power...

Страница 39: ...s if the RESET button is popped up press the RESET button If the interrupter trips again immediately contact our Customer Support Center or your dealers Once a month switch the printer off and test if...

Страница 40: ...s less than 4 W in the Sleep mode and returns to the ready to print state in about 30 seconds when re activated Note You can program your printer to disable the Sleep mode unless your printer is the m...

Страница 41: ...he window cancel the document on the control panel Cancelling a Print Job being Printed Received on the Printer Press the Cancel Job button on the control panel This operation however does cancel the...

Страница 42: ...nt driver To use this feature enable the printer s SNMP port default Enable on the control panel On Windows NT 4 0 Windows 2000 or Windows XP only users with administrator level access can change the...

Страница 43: ...on click Print 2 Select the printer from the Select Printer list box and then display the Properties dialog box On Windows XP WordPad clicking Preferences displays the dialog box 3 Click the desired t...

Страница 44: ...t and print the entire copies after verifying the print result Transparency Separators Automatically places separators between documents when printing on transparencies Favorites Allows you to program...

Страница 45: ...mps attached have any exposed adhesive when the flaps are in the sealed position have deckle edges or creased corners have rough cockled or laid finishes The method of loading envelopes in the bypass...

Страница 46: ...ure uses Windows XP WordPad as an example Note The method of displaying the Properties dialog box varies depending on the application being used Consult the documentation for your application 1 On the...

Страница 47: ...ze from Output Size 8 As necessary click Booklet Poster Mixed Document Rotation and in the displayed dialog box set Image Rotation 180deg 9 Click OK to close the dialog box 10 Click OK to close the Pr...

Страница 48: ...the printer and adjust the paper guides to the size of the transparencies 2 Load the transparencies in the tray with the print side facing up Make sure that the transparencies do not exceed the maximu...

Страница 49: ...lick Preferences 3 The Paper Output tab appears From Paper Source select the tray where you loaded the transparencies 4 When Auto is selected select Transparency from Paper Type When Bypass Tray is se...

Страница 50: ...50 3 Print 7 On the Layout tab select the output paper size from Output Size 8 Click OK to close the Printing Preferences dialog box 9 Click Print in the Print dialog box to start printing...

Страница 51: ...g paper size can cause printer failure Note On Windows 2000 Windows XP or Windows Server 2003 only users with administrator level access can change the settings Users without administrator level acces...

Страница 52: ...directly entering the values Note that the long edge cannot be shorter than the short edge 6 If giving a name to the paper size select Name Paper Size and enter the name in Paper Name within 14 bytes...

Страница 53: ...ication being used Consult the documentation for your application 1 On the File menu click Print 2 Select the printer from the Select Printer list box and click Preferences 3 The Paper Output tab appe...

Страница 54: ...int 6 Click the Layout tab and from Output Size select the custom output size you registered 7 Click OK to close the Printing Preferences dialog box 8 Click Print in the Print dialog box to start prin...

Страница 55: ...printing by changing the paper type setting of the tray 1 2 3 or 4 Printing by setting the paper type on the control panel Printing by setting the paper type on the print driver Printing by Setting t...

Страница 56: ...d Paper This method allows you to print using the paper type specified on the print driver regardless of the paper type set on the printer Important When the paper type on the print driver does not ma...

Страница 57: ...Printing by Changing the Paper Type Setting When the paper types of the trays 1 4 are set correctly on the control panel you can request a job without specifying a paper tray on the print driver The...

Страница 58: ...the desired paper type to be used 5 From Paper Size select the size of the document to be printed 6 Click the Layout tab and select the size of the output paper from Output Size 7 Click OK to close t...

Страница 59: ...puter Note Whether or not to delete a Secure Print job after printing it can be specified when you print it from the control panel For more information refer to Operations on the Control Panel P 61 Se...

Страница 60: ...e select Enter Document Name or Auto Retrieve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the document name wil...

Страница 61: ...x on your print driver 4 Press the button to accept the selection A screen that allows you to enter a password is displayed 5 Enter your password using the and buttons Use the button to move the curse...

Страница 62: ...ess the button and then press the Eject Set button If you want to save the document in the hard disk after printing press the button display Print and Save and proceed to Step 9 9 Press the button to...

Страница 63: ...Feature is set to Disable on the control panel Printing Using the Sample Print Feature The following explains how to sample print a job To sample print a job configure the following settings on your c...

Страница 64: ...ve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the document name will be the name of the document to be printed...

Страница 65: ...button to accept the selection A document stored in the printer is displayed 6 Press the button until the desired document name is displayed Note The document name is the name of up to 12 bytes set u...

Страница 66: ...f printing the document select the desired option by pressing the button 9 Enter the print quantity using the button and press the Eject Set button to print the document The printing starts Specify Qu...

Страница 67: ...are two methods of printing PDF files using the PDF Bridge feature Using ContentsBridge Utility software by Fuji Xerox Co Ltd Using commands such as lpr and ftp Note When using ContentsBridge Utility...

Страница 68: ...et To print PDF files using lpr or ftp command you must enable the printer s LPD or FTP port on the control panel or CentreWare Internet Services default Enable Refer to LPD P 101 FTP P 109 Supported...

Страница 69: ...for printing event pdf when the printer s IP address is 192 168 1 100 C ftp 192 168 1 100 Enter key Connectedbto 192 168 1 100 220 FUJI XEROX DocuPrint C3055 User 192 168 1 100 none Enter key 331 Pas...

Страница 70: ...twork such as SMTP and POP3 servers Note Please have your network administrator configure the e mail settings Defining wrong e mail settings can cause problems in the network Network Environment Creat...

Страница 71: ...server POP3 Server Address Set the IP address of the incoming e mail server to be connected via POP3 protocol or the FQDN Fully Qualified Domain Name POP3 Server Port Number Set the port number used o...

Страница 72: ...pecified in the body message The subject can be whatever you like Example Follow these guidelines when entering commands on e mails Commands are not case sensitive If Password for Print Job is set sta...

Страница 73: ...we suppose that the printer s e mail address is printer1 example com and Password for Print Job is prtuser 1 To print the text in the body message 2 To print the document attached to the e mail Note W...

Страница 74: ...CentreWare Internet Services When E mail Send Authentication is valid the printer will not send confirmation e mails For information about E mail Send Authentication refer to the online help for Centr...

Страница 75: ...bill you a flat rate or if you do not have full time access to the Internet you will be charged every time the printer retrieves data from the e mail server Make sure to connect the printer in an IP m...

Страница 76: ...COM 10 Monarch DL C5 custom size paper width 75 297 mm length 98 431 8 mm Plain 60 80 g m2 Recycled 60 80 g m2 Bond 81 105 g m2 Heavyweight 1 106 163 g m2 Heavyweight 2 164 216 g m2 Label Coated 1 105...

Страница 77: ...nt C3055 1 Can be loaded only in the bypass tray Note When you want to print on both sides of paper that does not support 2 sided printing print the reverse side of the paper by manually feeding it in...

Страница 78: ...n the bypass tray one sheet at a time OK Top Coated N 128 g m2 Coated 2 Can be loaded in the bypass tray one sheet at a time Mirror Coated Platinum 209 g m2 Coated 3 OK Prince 157 157 g m2 Heavyweight...

Страница 79: ...ictures Specially coated paper Color paper with surface treatments Paper that uses ink that deteriorates with heat Photosensitive paper Carbon paper Paper with staples clips ribbons or tape Paper with...

Страница 80: ...he following guidelines when storing paper Paper Storage Environment Temperature 10 30 C Relative humidity 30 65 Paper Storage Guidelines Re wrap partly used packages of paper and store them away from...

Страница 81: ...y Do not remove or add paper to the bypass tray while printing from the bypass tray Doing so can cause paper jams Do not place any objects other than paper on the bypass tray Do not push down the tray...

Страница 82: ...driver match the settings on the control panel For more information refer to Bypass Mode P 121 Feed Orientations for Envelopes Envelopes can be loaded only in the bypass tray Be sure to load them in t...

Страница 83: ...how to extend or unextend a tray refer to Steps 2 and 3 in the following procedure If you do not need to extend or unextend a tray skip Steps 2 and 3 The following explains how to load paper in the t...

Страница 84: ...e tray and slide it to the size of the paper Example A4 landscape 5 Pinch the rear guide clip and slide it to the size of the paper Align the mark of the paper size with the mark on the guide 6 Load t...

Страница 85: ...setting does not match the actual type of the paper toner may not fuse properly onto the paper resulting in poor print quality Note The paper type setting can be changed under Paper Type on the contr...

Страница 86: ...on until Paper Type is displayed 7 Press the button to accept the selection Tray 1 is displayed 8 Press the button until the desired paper tray is displayed and press the button to accept the selectio...

Страница 87: ...isplayed 4 Press the button until Printer Settings is displayed 5 Press the button to accept the selection Substitute Tray is displayed 6 Press the button until Paper Size is displayed 7 Press the but...

Страница 88: ...rrent setting is displayed 16 Enter the width using the or button Example 297 mm 17 Press the Eject Set button to confirm your entry 18 If setting other trays press the button until the screen in Step...

Страница 89: ...ur printer not to display this message and have the printer print the job on paper almost identical or larger than the paper requested Substitute Tray feature If a tray runs out of paper during printi...

Страница 90: ...ript software kit optional is installed Each common menu is organized into the following structure common menu menu items items optional values The following is a portion of the hierarchical structure...

Страница 91: ...isplays the number of printed pages to date Checking the Meter Reading by Output Color Meter P 186 Admin Menu Network Port Sets host interfaces and the settings required to enable their communication...

Страница 92: ...minutes before becomes invalid Resetting a Value to Its Default To reset a value to its default display the value and press the and buttons simultaneously The value changes to its factory setting To...

Страница 93: ...ng item return to the previous screen by pressing the button To start over from the beginning press the Menu button 4 Press the button until System Settings is displayed 5 Press the button to accept t...

Страница 94: ...94 5 Control Panel Menus 10 The setting is now complete Press the Menu button to return to the Ready to print screen Ready to print...

Страница 95: ...d of this guide Print Language The Print Language menu consists of four submenus ESC P PDF PCL and PostScript ESC P For information about the items under ESC P refer to the ESC P Emulation Setting Gui...

Страница 96: ...ets the print mode to one of the followings Normal default Prints documents at standard speed with standard image quality High Quality Produces higher image quality than Normal but at a lower print sp...

Страница 97: ...ture Booklet cannot be used and Auto is used instead When Output Size is A4 the output size will be A4 When Output Size is Auto the output size will be A3 or A4 2 Pages Up Prints two pages onto one sh...

Страница 98: ...t occurs dur ing data reception the printer stops the reception and prints the data that has been received Specify the time out value in 1 minute increments Off default Disables the job time out 1 Min...

Страница 99: ...the control panel Meter information can be checked for each output color For details on the meter information and how to display it refer to Checking the Meter Reading by Output Color Meter P 186 Adm...

Страница 100: ...s installed Adobe Protocol Sets the PostScript communication protocol Auto Automatically detects the PostScript communication protocol Standard Select this when the communication protocol is in ASCII...

Страница 101: ...of processing data print language Auto default After receiving data from a computer the printer automatically detects its print language and processes the data accordingly See 1 on P 131 ESC P PDF PS...

Страница 102: ...able default Disable Note After changing this setting reboot the printer Print Mode Sets the method of processing data print language Auto default After receiving data from a computer the printer auto...

Страница 103: ...Disable Note After changing this setting reboot the printer Print Mode Sets the method of processing data print language Auto default After receiving data from a computer the printer automatically de...

Страница 104: ...rinter Print Mode Sets the method of processing data print language Auto default After receiving data from a computer the printer automatically detects its print language and processes the data accord...

Страница 105: ...de USB Adobe Protocol Setting Item Description Port Status Sets whether to enable or disable the USB port at printer start up Enable default Disable After changing this setting reboot the printer Prin...

Страница 106: ...t driver Adobe Protocol is valid only when printing in PostScript After changing this setting reboot the printer Network Port Port9100 Port9100 Port Status Port9100 Print Mode Setting Item Description...

Страница 107: ...up Enable default Disable Note After changing this setting reboot the printer Network Port SNMP Settings SNMP Settings Port Status Port Status SNMP UDP Port Status SNMP IPX Setting Item Description P...

Страница 108: ...BOOTP RARP Automatically obtains the information from the RARP Panel Sets the information manually on the control panel Consult your network administrator for the IP address number Note After changin...

Страница 109: ...ng Item Description Port Status Sets whether to enable or disable the Internet Services port at printer start up Enable default Disable Note After changing this setting reboot the printer Network Port...

Страница 110: ...rt at printer start up Enable default Disable Note After changing this setting reboot the printer Network Port Ethernet Setting Item Description Ethernet Sets the communication speed and connector typ...

Страница 111: ...AP frame type Note After changing this setting reboot the printer Network Port Network Settings Network Settings Adobe Protocol Setting Item Description Adobe Protocol Sets the Adobe communication pro...

Страница 112: ...ress Enter the IP addresses using numbers between 1 and 255 The first xxx however cannot be 127 or a number between 224 and 255 See 2 on P 131 Note After changing this setting reboot the printer No 1...

Страница 113: ...System Settings The System Settings menu allows you to set basic printer behaviors Audio Tones Sets the audio tones that indicate various printer conditions such as errors Network Port HTTP SSL TLS HT...

Страница 114: ...an audio tone when a job finishes successfully On default Off Fault Tone Sets whether or not to generate an audio tone when a job finishes abnormally On default Off Alert Tone Sets whether or not to...

Страница 115: ...Setting Item Description Panel Lock Sets a password to control access to the menus Off default On Change Password Allows you to change the password Enter a new password 4 digit number The password ta...

Страница 116: ...de Timer Sets the amount of time before the printer enters the Sleep mode from the Low Power mode Specify the value in 1 minute increments See 2 on P 131 1 Minutes to 120 Minutes default 5 Minutes Not...

Страница 117: ...r 2 sided 1 Sided default 2 Sided Note On the DocuPrint C3055 2 Sided Report appears only when the duplex unit optional is installed System Settings Banner Sheet Banner Sheet Insert Position Banner Sh...

Страница 118: ...dicates length in millimeters mm Inch Indicates length in inches System Settings Print Auditron Setting Item Description Print Auditron Sets whether or not to enable the Print Auditron feature Off def...

Страница 119: ...print job that is currently being printed and prints a Secure Sample Print job Off Prints a Secure Sample Print job after the print job being printed Note Interrupt Print appears only when Activate F...

Страница 120: ...is one size larger than the size requested and prints documents at 100 zoom ratio Closest Size Switches to another paper tray that contains the paper of the size closest to the size requested and prin...

Страница 121: ...ttings Paper Type Paper Type Tray 1 Paper Type Tray 2 Paper Type Tray 3 Paper Type Tray 4 Paper Type Bypass Tray Setting Item Description Tray 1 Sets the type of the paper loaded in the tray 1 Plain P...

Страница 122: ...aper Paper Priority 1 User 1 Paper Priority 2 User 2 Paper Priority 3 User 3 Paper Priority 4 User 4 Paper Priority 5 User 5 Setting Item Description Plain Paper Recycled Paper Bond Paper User 1 to Us...

Страница 123: ...tray and the 3rd tray must be a tray other than the 1st and 2nd trays The remaining tray will be the 4th tray Tray Priority appears only when the optional sheet feeders are installed Printer Settings...

Страница 124: ...ngth and width of the paper loaded in the bypass tray When Custom is selected set the print orientation to Portrait Y or Landscape X Note For details on how to set custom paper sizes refer to Setting...

Страница 125: ...aper Type and Paper Image Qual Up to 8 alphanumeric characters can be used for a name See 2 and 4 No 1 2 3 on P 131 Printer Settings Print ID Setting Item Description Print ID Prints a user ID on the...

Страница 126: ...e PDF print mode A4 default 8 5 x 11 Printer Settings Size Conflict Setting Item Description Size Conflict Sets the action to be taken if the specified output size does not match the size of the paper...

Страница 127: ...djust BTR Plain Paper Adjust BTR Labels Adjust BTR Recycled Paper Adjust BTR Coated 1 Adjust BTR Bond Paper Adjust BTR Coated 2 Adjust BTR Transparency Adjust BTR Coated 3 Adjust BTR Heavyweight 1 Adj...

Страница 128: ...intenance Mode Calibration Calibration Chart Print Calibration Enter Value Setting Item Description Chart Print Prints the Calibration Chart when the Eject Set button is pressed Enter Value Adjusts th...

Страница 129: ...lor page the image on the color page can get printed on the monochrome page Setting this feature to On prevents such problem but prints at a slower print speed Off default On Registration Sets the pri...

Страница 130: ...Initialize NVM Initializes the NV memory All settings return to the defaults Note The NV memory is nonvolatile memory that retains the settings of the printer even when its power is switched off After...

Страница 131: ...counted from the beginning of data Hexadecimal code Prints data every 4 bytes in hexadecimal format ASCII code Prints data using JIS X 0201 8 bit coded characters Characters that are not defined in J...

Страница 132: ...ions in the message to open the appropriate cover and identify the jammed area Before opening the front cover make sure to remove paper from the bypass tray if any paper is loaded and close the bypass...

Страница 133: ...yourself to avoid injuries or burns Switch off the machine immediately and contact our Customer Support Center or your dealers Important Before opening the front cover or pulling out the paper trays...

Страница 134: ...mportant When opening the front cover with the bypass tray cover opened be careful not to get your fingers caught between the left or right edge of the bypass tray cover and the front cover 3 Remove t...

Страница 135: ...the bottom one to the top one Important Paper is fed into the printer via the front side of the tray If paper is jammed in this area you may not be able to pull out the tray unless you remove the tra...

Страница 136: ...front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and the printer 8 Push the tray all the way into the printer Important When inserting the t...

Страница 137: ...2 Hold the lever E on the left side of the fuser cover and open the fuser cover While holding the cover open use your other hand to remove the jammed paper 3 Place the levers on both sides of the fuse...

Страница 138: ...te transfer belt Scratches dirt or oil from your hands can reduce print quality 2 Place the levers on both sides of the fuser unit to their original positions 3 Close the front cover Important When cl...

Страница 139: ...ll get burnt 4 Hold the lever E on the left side of the fuser cover and open the fuser cover While holding the cover open use your other hand to remove the jammed paper 5 Place the levers on both side...

Страница 140: ...the power outlet and reboot the printer If the problem still persists the printer may be at fault Contact our Customer Support Center or your dealers The printer makes odd noise Is the printer instal...

Страница 141: ...ervices Refer to Network Port P 99 Online help for CentreWare Internet Services Is the operating environment of your computer set correctly Check the operating environment of your computer including t...

Страница 142: ...Page Mode on your print driver may improve print speed To use Print Page Mode install additional memory to the printer Refer to Print Page Mode Online help for the print driver Image loss occurs in t...

Страница 143: ...river Change the Paper Type setting and try printing again For example if Paper Type is set to Plain Paper try changing it to Bond Paper or Recycled Paper If it is set to Heavyweight 1 try changing it...

Страница 144: ...damp Load fresh paper The paper is not appropriate for the printer Load appropriate paper Refer to Supported Paper P 76 The fuser unit is damaged or deteriorated The fuser unit may need replacement de...

Страница 145: ...r unit may need replacement depending on its condition Contact our Customer Support Center or your dealers White patches appear on output Toner scatters around images Images are bluish The image trans...

Страница 146: ...s adjustment on your print driver and try printing the image again Refer to Online help for the print driver Color documents are printed in monochrome Isn t the Paper Output Output Color set to Black...

Страница 147: ...pictures the anti set off powder sticks to the feed rolls preventing the postcards from being fed properly In such case clean the feed rolls Refer to Cleaning the Feed Rolls P 205 The feed rolls may...

Страница 148: ...he front cover is open Close the front cover Close Top Cover The top cover is open Close the top cover by firmly pressing its center Cyan Toner ID Error Press SET Replace Toner The toner cartridge is...

Страница 149: ...tray does not match the paper size specified by the job Load the paper indicated in the message xx xx xxxx in the bypass tray Refer to Loading Paper in the Bypass Tray P 81 Load in Tray xx xx xxxx Th...

Страница 150: ...Refer to 6 1 Clearing Paper Jams P 132 Open B Clear Jam or Open E Clear Jam A paper jam occurred in the printer Open the front cover by pushing the button B and find the jammed area If you see the ja...

Страница 151: ...gs on the print driver and the printer Refer to 6 1 Clearing Paper Jams P 132 Paper Type P 121 PDL Error Press SET An error occurred while processing the job Cancel the job by pressing the Eject Set b...

Страница 152: ...um cartridge Replace the drum cartridge Replace Fuser Unit It is time to replace the fuser unit Replace the fuser unit Replace X Toner Cartridge X Black Cyan Magenta or Yellow The X toner cartridge ha...

Страница 153: ...he job Change the paper size setting on the control panel Refer to Printer Settings P 120 Wrong password Press SET The password of the PDF file and that set on the printer do not match Cancel the job...

Страница 154: ...e installed properly or may be at fault Open the front cover by pressing the button B and check if the levers on both sides of the fuser unit is locked firmly If the same message is displayed again co...

Страница 155: ...it C regular replacement part needs to be replaced soon Contact our Customer Support Center or your dealers Refer to Life of color development unit A 3 Life of Consumables and Regular Replacement Part...

Страница 156: ...nter Settings list to see if Internet Services is activated Is the URL entered correctly Check the URL If you still cannot access the service enter the printer s IP address instead of the URL Is the n...

Страница 157: ...the settings we suggest you to record the current settings by printing out the Printer Settings list The service does not accept the user ID or password If you fail to log in four times in a row after...

Страница 158: ...orrectly Refer to 3 9 Printing Using E mail E mail Print P 70 7 5 Checking the Printer Status via E mail P 176 Are the SMTP server and POP3 server running normally Consult your network administrator t...

Страница 159: ...e 1 Leave the power on Important When the printer is left idle with the power on when the Non condensing mode is enabled the printer switches to the Low Power mode and consumes less than 24 W of elect...

Страница 160: ...covered by our quality guarantee The continuous use of the Non genuine mode can also cause the printer to break down and any repair charges for such break down will be incurred by users Note To disab...

Страница 161: ...nted and how often the power is switched on off For more information refer to Life of Consumables and Regular Replacement Parts P 218 Toner Cartridges The printer has toner cartridges of four colors b...

Страница 162: ...The fuser unit becomes very hot when the printer is in use so do not touch it When the fuser unit is near the end of its life the Replace soon message appears on the control panel After approximately...

Страница 163: ...ntil they are ready to be used Avoid storing consumables maintenance parts in the following locations in high temperature and humidity near heat sources in direct sun light in dusty places When using...

Страница 164: ...old toner cartridges once you remove them from the printer Doing so can impair print quality Do not shake or pound used toner cartridges The remaining toner may spill Toner is not harmful to the huma...

Страница 165: ...button until Replace Toner is displayed 4 Press the button to accept the selection Cyan C is displayed 5 Press the until the desired color is displayed Example Magenta M 6 Press the button to accept t...

Страница 166: ...mark on the cartridge with the mark on the printer 10 Lift the toner cartridge and remove it from the printer Important Do not touch the interior of the printer Some parts may be hot 11 Have ready the...

Страница 167: ...he toner cartridge until it stops and rotate it The mark on the toner cartridge and the mark on the printer align 15 Close the top cover by firmly pressing its center Important The top cover will not...

Страница 168: ...direct sunlight or strong light Avoid exposure to strong light when installing the drum cartridge and complete the installation in less than one minute Do not touch the surface of the intermediate tra...

Страница 169: ...not to get your fingers caught between the left or right edge of the cover and the printer 2 Push up the lever A and open the front cover 3 Press the orange button shown in the figure and open the out...

Страница 170: ...back side Scratches dirt or oil from your hands can decrease print quality 7 Hold the drum cartridge by the handles with both hands Gently insert the drum cartridge into the printer aligning the proje...

Страница 171: ...entication feature is enabled The Auditron Report can be printed instead Refer to Checking the Meter Reading P 186 Auditron Report Print Meter When the Authentication feature is enabled selecting Prin...

Страница 172: ...e logical printers 1 5 created in PostScript Note Logical printers can be created using CentreWare Internet Services For more information refer to the online help for CentreWare Internet Services Stor...

Страница 173: ...The reports lists are printed on A4 size paper 1 Press the Menu button to display the Menu screen 2 Press the button until Report List is displayed 3 Press the button to accept the selection Job Hist...

Страница 174: ...s CentreWare Internet Services can be used also to check the status of consumables and the paper levels of the paper trays Note For information on how to use CentreWare Internet Services refer to Conf...

Страница 175: ...on the CD ROM of the Driver CD Kit SimpleMonitor can perform the following If an error occurs while processing a print job SimpleMonitor displays a window on your computer informing you of the error S...

Страница 176: ...rinter sends you the information by e mail The printer can send e mail notification of errors paper jams consumable status etc to the specified e mail addresses The recipients can periodically track t...

Страница 177: ...ber E mail Send Authentication Login Name SMTP Password SMTP POP3 Server Address POP3 Server Port Number Login Name POP3 Password POP3 POP3 Server Check Interval APOP Settings Configure the settings r...

Страница 178: ...s not start with will be ignored Place only one command per line and separate each command or parameter with a space or a tab When the same command is entered more than one time in one e mail only the...

Страница 179: ...ature Description Refer to SSL data encryption for HTTP communication When sending data to your printer over a network the transmission can be encrypted using SSL Note To use this feature the network...

Страница 180: ...network expansion card on another printer create a certificate again for the new printer 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreW...

Страница 181: ...ows you to reboot the printer is displayed On the page click the Reboot Machine button 8 After rebooting the printer refresh your browser window 9 From the menu on the left click SSL TLS Server Commun...

Страница 182: ...colon and then the new port number after the address Example https printer s IP address port number Enabling Data Encryption To encrypt print data sent to the printer you must use an IPP port on the...

Страница 183: ...re IP_Address is the IP address of the printer Click Next 6 Click Have Disk 7 In the dialog box displayed enter the following path x Art_ex Win2000_XP where x is the CD ROM drive Click OK 8 Select the...

Страница 184: ...lick IP Filter 5 Enter the IP addresses address masks you want to control access from and select the type of access Reject Permit or Off The IP addresses address masks should be series of four numbers...

Страница 185: ...t printing from a specific network address reject printing from a particular address within the network but permit printing from a particular user within the rejected address Example 1 Permit printing...

Страница 186: ...or prints If you print a job 2 sided depending on the application being used and the print quantity setting the application may insert a blank page into the job In such case the blank page is counted...

Страница 187: ...out a job owner name will be listed under UnknownUser second from the last row The printing of this report is also counted in Report List the last row in the report Pages Color A3 Total number of page...

Страница 188: ...Restricted Features The Authentication and Auditron Administration features control the use of the following features Printing from Computers Depending on the type of your print job the use of the fo...

Страница 189: ...Authentication and Auditron Administration features initializes the meter counts Refer to For information on how to print the Auditron Report refer Printing the Reports Lists P 171 Configuring the Au...

Страница 190: ...w to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 28 If you are prompted to enter the administrator s ID and password enter the ID and pass...

Страница 191: ...ation and Auditron Administration Features 191 8 Verify that User Account is displayed on the Print Auditron page 9 Click Edit User Account 10 On the Edit User Account page enter User Account Number a...

Страница 192: ...Properties dialog box on your print driver The printer will not print unless the user ID and password entered on your print driver match those registered on the printer The following procedure explain...

Страница 193: ...ministration Features 193 3 On the Configuration tab click Detailed User Settings to display the Detailed User Settings dialog box 4 Set each item and then click OK to close the dialog box 5 Click OK...

Страница 194: ...calibration does not help to maintain the color consistency contact our Customer Support Center or your dealers Setting the density values to 0 does not always provide the print quality of the printe...

Страница 195: ...Set button to confirm your selection The page shown on the right is displayed 9 Load A4 paper in portrait orientation into the bypass tray and press the Eject Set button to start printing Obtaining t...

Страница 196: ...he mark on the Color Sample is aligned with the same density area on the chart When the Calibration Chart and Color Sample are positioned properly read the scale to determine the margin between the on...

Страница 197: ...btain the density margins for the rest of the colors 7 After entering the density margins of all colors enter the values in the appropriate Margin boxes under Computation Table Example cyan 8 Determin...

Страница 198: ...ion is displayed 7 Press the button to accept the selection Chart Print is displayed 8 Press the button to display Enter Values 9 Press the button to accept the selection Cyan is displayed 10 Press th...

Страница 199: ...tton to return to the print screen After changing the density settings for all colors reprint the Calibration Chart using the procedure in Printing the Calibration Chart P 195 If the result is not sat...

Страница 200: ...isplayed 3 Press the button to accept the selection Network Port is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the button to accept the selection Adjust Paper Type is dis...

Страница 201: ...ject Set button to confirm your entry 12 When adjusting the transfer voltage for other paper types press the button to return to Step 8 and repeat the same steps 13 When the setting is complete press...

Страница 202: ...hem off with a soft firmly wrung cloth moistened with a small amount of neutral cleaner Important Do not spray cleaning agents directly on the printer The fluid may seep through the cracks and cause p...

Страница 203: ...en the front cover 3 Press the orange button shown in the figure and open the output tray cover 4 Hold the drum cartridge by the handles with both hands and lift it straight up Important After removin...

Страница 204: ...tions marked with arrows on both sides with the arrow labels on the printer 7 Close the output tray cover Important When closing the output tray cover be careful not to get your fingers caught between...

Страница 205: ...stcards from being fed properly If this happens wipe the feed rolls thoroughly with soft firmly wrung cloth moistened with water The feed rolls can be found in the following locations Clean each feed...

Страница 206: ...closing the bypass tray cover be careful not to get your fingers caught between the left and right edge of the cover and the printer 2 Push up the lever A and open the front cover 3 Identify the loca...

Страница 207: ...ull it out completely 2 While rotating the feed roll wipe the rubber part with a soft firmly wrung cloth moistened with water 3 Clean the feed rolls inside the printer First identify the location of t...

Страница 208: ...e with the short tab first 8 Align the short tab of the feed roll with the indentation on the shaft and push the feed roll firmly onto the shaft 9 Place other feed roll back on the front shaft in the...

Страница 209: ...ers caught between the left or right edge of the cover and the printer 2 Press the button B and open the front cover 3 Identify the location of the feed roll in the printer 4 Remove the tab on the lef...

Страница 210: ...sure to correctly orient the feed roll when placing it on the printer 8 Rotate the feed roll 90 degrees to the back and slide it to the right so that the pins on the shaft fit into the indentations on...

Страница 211: ...uide provided with the sheet feeders 1 Remove the paper from the bypass tray and close the bypass tray cover Re wrap the paper and store it away from dust and humidity Important When closing the bypas...

Страница 212: ...ting it in a box or bag or wrapping it with a thick cloth 7 Close the output tray cover and then the front cover Important When closing the covers be careful not to get your fingers caught between the...

Страница 213: ...e loaded in landscape orientation 3 When continuously printing multiple documents of A4 size loaded in landscape orientation 4 31 5 sheets min when printed from the tray 4 optional Dot interval 0 0423...

Страница 214: ...r Printing on used paper or on its reverse side may impair print quality For information about the recommended paper contact our Customer Support Center or your dealers Paper capacity Fuji Xerox paper...

Страница 215: ...10 4 are supported On the DocuPrint C3055 the above operating systems can be used only if the PostScript software kit optional is installed Interface Standard dual parallel IEEE1284 compliant Ethernet...

Страница 216: ...ode 24 W 110 120 V model or 27 W 220 240 V model The printer does not use electricity when the power is switched off even when the power cord is plugged in Dimensions main unit only 499 5 W 534 D 1 40...

Страница 217: ...to the printer Duplex unit EL300589 O Must be installed to have the printer automatically perform 2 sided printing PostScript software kit EL300599 O Allows you to print in Adobe PostScript 3 When us...

Страница 218: ...adjustments printer initialization on powering on off and color monochrome ratio and may differ substantially from the reference value Regular Replacement Parts Note The page yield of each regular rep...

Страница 219: ...he CD ROM of the Driver CD Kit included with the printer To access the web site click Fuji Xerox Web Site on the startup window of the CD ROM The URL of the driver download service page is as follows...

Страница 220: ...or castor base to the printer The printer and the accessories can be installed in the following combinations The following is a brief explanation of how to assemble and mount each accessory to the pr...

Страница 221: ...ble hook on the cabinet or castor base Refer to the installation guide for the cabinet or castor base 4 Remove the two tape strips from the back of the earth fault interrupter on the power cord and pa...

Страница 222: ...200 mm away from the scanner stand When installing an optional accessory to the printer pull the printer at least 200 away from the scanner stand Then rotate the printer 90 degrees and open the rear...

Страница 223: ...ng describes how to install additional memory to the printer The printer has one slot for installing a memory card If you want to add memory when the slot already has a memory card replace the memory...

Страница 224: ...ction on the ROM slot and insert the memory card into the slot When the memory card is installed correctly the retaining clips on both ends stand up Important The memory card should be installed perpe...

Страница 225: ...total memory capacity of the printer which is the memory on the controller board 128 MB plus the memory you just added For information on how to print the Printer Settings list refer to Printing a Rep...

Страница 226: ...ing too much time to print set the Print Page Mode to On and try printing again Meter Counts for 2 Sided Print Pages If you print a job 2 sided depending on the application being used and the print qu...

Страница 227: ...ype of communication where two devices exchange information with each other It enables data transmission such as print requests as well as reception such as job status to and from the printer BOOTP An...

Страница 228: ...alk which is network software for Macintosh Font A complete set of characters and symbols that have common characteristics such as style and typeface Full color A maximum number of colors that can be...

Страница 229: ...nit Local printer In this guide a local printer refers to a printer that is directly connected to a computer using a parallel cable or USB cable Log in on To gain access to a resource on a computer sy...

Страница 230: ...rinted Print driver Software that translates data created on an application into a format that the printer can read and print Protocol A set of rules for exchange of information between hardware or tw...

Страница 231: ...An acronym for Universal Serial Bus It is a data communication method used between a computer and its peripherals It allows hot plug which is the capability of connecting or disconnecting peripherals...

Страница 232: ...ponents and their functions 33 confidential documents printing 59 consumables checking toner levels 174 drum cartridge 35 162 life of consumables 218 purchasing consumables 161 replacing consumables 1...

Страница 233: ...ttings 111 network setting network environment 24 Network Port 99 Non Condensing 128 Non Genuine 160 non standard size paper printing 51 53 registering 51 notes and restrictions on use 226 O Online bu...

Страница 234: ...ettings list 171 printing reports lists 173 Stored Document List 172 User Defined List 171 S Sample Print feature 44 63 scanner 118 220 Secure Print feature 44 59 119 179 security features 179 sheet f...

Страница 235: ...et a value to the default button 1 999 sets When DefaultPaperSize is A4 When DefaultPaperSize is 8 5 x 11 Auto 8 5 x 11 Job History Error History Print Meter Printer Settings Panel Settings Font List...

Страница 236: ...e SNMP IPX EtherTalk USB Port Status Enable Disable Port9100 Port Status Print Mode Enable Disable Port Status Print Mode Adobe Protocol Enable Disable Ethernet Auto 100M FullDuplex 100M HalfDuplex 10...

Страница 237: ...Paper Recycled Paper Bond Paper Plain Paper Recycled Paper Bond Paper Transparency Heavyweight 1 Heavyweight 2 Labels Plain Paper Recycled Paper Bond Paper Transparency Heavyweight 1 Labels Coated 1...

Страница 238: ...ansparency Heavyweight 1 Heavyweight 2 Labels Coated 1 3 Envelope Postcard 0 Label 1 Label 2 Calibration Chart Print Enter Value Load A4 P in Bypass Press SET Cyan Magenta Yellow Black L 0 M 0 H 0 Ini...

Страница 239: ...DocuPrint C3055 C3055 DX User Guide Fuji Xerox Printing Systems Co Ltd ME3677E2 1 November 2006 Copyright 2006 Fuji Xerox Co Ltd...

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