Xerox document centre 235 series, Руководство пользователя

Страница: 190 / 209

Troubleshooting
178
7
7.4
Using TCP/IP
This section provides information on the possible causes, verifying methods and recommended
actions pertaining to errors which may occur when the printer is being used with TCP/IP.
7.4.1 When using Windows 95, Windows 98, Windows Me
Cause
The printer and the computer are
connected to different networks. Status Display Unable to print (Network Error)
Verification Check with the network system administrator to
verify that the network connecting the computer
and that connecting the printer are linked by a
router or a gateway.
Action Connect the printer directly to the network
connecting the computer.
An error has occurred in the
network between the computer
and the printer. Connection cannot
be established. Status Display Unable to print (Network Error)
Verification --
Action Ask the system administrator of the network to
check the network for errors.
The IP address of the printer is
entered wrongly. Status Display Unable to print (Network Error)
Verification From the printer window, select Properties from
the Printer menu. Click the Details tab of the
dialog box displayed. Then select Port Settings.
Compare the IP address in the dialog box and
the Printer Settings List.
"5.4.1 Types of reports/lists"
Action Enter the correct IP address set at the printer in
the dialog box.
The printer is switched off after the
print instruction has been sent
from the computer. Or the print
instruction is sent to the printer
which is switched off. Status Display Unable to print (Network Error)
Verification Check whether the printer is switched on.
Action Switch on the printer.
Print instructions from multiple
computers are sent to the printer
at the same time. Status Display Unable to print (Network Error)
Verification --
Action -- (Printing will be reprocessed automatically.)