Xerox DocuColor 7000AP, Руководство пользователя

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DocuColor 7000AP/8000AP User Guide 10-6
10. Basic Troubleshooting
Loss of Power
HCSS and CSS Problem Solving
If after reviewing the Problems list and following the
recommended solutions the problem persists, call
for assistance.
Problem Solution
If power is interrupted
to the finisher
• Ensure the power cord is plugged in to the proper wall receptacle
• Ensure that the digital press power is “On.”
• Ensure that the Ground Fault Indicator is in the On position
• If the power has not been restored by the above procedure, call for
service.
Problem Cause Solution
Fault Code 112-100
Jam indicated in
finisher, but actually
is in the Exit
Module.
Jammed Paper not
visible in finisher, and
fault code does not
clear after opening
and closing HCSS80
door.
• Open the finisher door.
• Jammed paper is not visible in the area indicated.
Close the finisher door.
• The Touch Screen indicates a jam in the Exit Module.
Open the Exit Module and clear any visible sheets.
• Open and close the finisher door.
• Clear any other areas indicated on the Touch Screen.
Fault Code 112-100
Jam indicated in
finisher.
No visible jams in
finisher because
sheet is located
over the Exit
Module sensor.
Paper jammed
between Exit Module
and finisher sensors
• Open the finisher door.
• Jammed paper is not visible in the area indicated.
Close the finisher door.
• If the fault code remains, open the Exit Module. No
jammed sheets are visible.
• Undock the finisher. Find the jammed sheet between
the Exit Module and the finisher. Refer to the Note
below this table for information on how to undock the
finisher.
• Clear any other areas indicated on the Touch Screen.
Fault Code 112-130
Jam indicated in
finisher, but is also
in Exit Module.
Paper is jammed over
both the Exit Module
and finisher sensors.
• Open the finisher door.
• Clear any visible jams.
• If no jammed paper is visible in the finisher area
indicated, open the Exit Module door and clear any
jammed paper. Close the Exit Module door.
• Open and close the finisher door.